Renuity

System Administrator

Renuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

Mid-LevelSenior

Tech Stack

AzureCyber SecurityFirewallsiOSJamfMacOS

About the role

  • Manage, secure, and optimize servers, networks, and enterprise systems across a growing, multi-location business
  • Handle system configuration, software deployment, cybersecurity, troubleshooting, and data recovery
  • Implement, administer, monitor, and provide technical support for end user computing
  • Ensure network and Internet connectivity for end user computing devices
  • Support operating systems including Windows, MacOS, iOS, and iPadOS
  • Provision, maintain, retire, and relocate end user technology equipment (IMACD)
  • Implement and monitor end user device security, including user/group and file/folder permissions, group policies, and local security policies
  • Identify, analyze and implement service enhancements, upgrades and technology solutions to improve end user satisfaction
  • Ensure adherence to corporate policies through periodic reporting and compliance programs
  • Serve as local Service Desk contact at collocated division and escalate issues to Technology Services management
  • Provide technical support for new systems and associated change management efforts
  • Manage physical inventory of end user computing devices and software using technology management platforms
  • Act as liaison to end users for IT requests and inquiries and collaborate with Technology Services team
  • Provide technology services and project support to all Renuity divisions and locations
  • Provide on-call support after-hours and on weekends as necessary
  • Configure, deploy, and manage firewalls, switches, routers, and patch panels
  • Set up, monitor, manage, and maintain audio/video equipment

Requirements

  • BS or BA in information systems, computer science or related field
  • 4+ years of information technology experience
  • Supporting Windows, macOS, iOS, and iPadOS
  • Use of endpoint management technology (e.g., JAMF, Microsoft Intune, Pulseway RMM, etc.)
  • Use of endpoint security technology (e.g., CrowdStrike, Arctic Wolf, Cisco Umbrella, BitLocker, FileVault, etc.)
  • Administration of M365, including licensing, SSO and MFA
  • Software deployment, including Microsoft 365 applications, using JAMF and Intune
  • Willingness to provide on-call after-hours and weekend support as necessary
  • Preferred: Azure Fundamentals certification, A+ certification, Network+