Genworth

Manager

• Lead, mentor, and develop a high-performing team of virtualization and cloud engineers
• Establish team priorities, goals, and performance expectations aligned with organizational objectives
• Foster accountability, innovation, continuous improvement, and customer focus
• Support career development through coaching, training, certifications, and growth opportunities
• Collaborate with infrastructure, networking, security, application, and architecture teams to deliver enterprise solutions
• Own the strategy, roadmap, lifecycle management, and operational support of virtual desktop and application delivery platforms
• Lead administration and optimization of Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Azure-hosted VDI environments, and related end user computing technologies
• Evolve the virtualization strategy, including cloud-hosted desktop services, Citrix-managed infrastructure offerings, and emerging virtual workspace technologies
• Evaluate new technologies and drive modernization initiatives
• Develop and maintain technology roadmaps aligned with business and IT strategic objectives
• Oversee day-to-day operations of virtualization and application delivery platforms
• Ensure platform availability, performance, scalability, and resiliency
• Lead incident response, root cause analysis, and problem management for critical platform issues
• Act as a senior escalation point for complex technical challenges
• Maintain and test disaster recovery, business continuity, and backup strategies
• Partner with cybersecurity teams on security compliance, regulatory requirements, and vulnerability management
• Manage Azure-based infrastructure supporting virtual desktop and application workloads
• Drive cloud optimization for scalability, performance, governance, and cost management
• Identify automation opportunities using PowerShell, infrastructure-as-code, and cloud-native tools
• Partner with architecture teams to design scalable and secure solutions
• Manage vendor relationships, licensing agreements, support contracts, and service providers
• Identify operational efficiencies and cost optimization opportunities
• Support business case development and technology investment planning

Manager, Virtualization & Digital Workspace Platforms

Claims Specialist

• The position of Care Advocate will play a leading role in developing an innovative digital product strategy based off your deep expertise and knowledge of the long-term care needs of the aging in your market.
• You will be part of a team delivering concierge services care-seekers and care-managers including but not limited to Caregiver support and Education.
• Conducting consultations with older adults and caregivers on aging services and supports providing support and guidance on the caregiving journey.
• Unlike other traditional Care Advocacy roles, your responsibilities will not stop there but will extend to working with digital product teams to help infuse your patient-centered knowledge into the design process and provide feedback that will help create incredible digital user experiences for millions of care-seekers and care-managers at a tremendous scale.
• This role will provide Subject Matter expertise on the local and state level programming and resources for aging adults and their caregivers.
• This role will provide education and resources to aging individuals seeking assistance with care options and navigating challenges.
• Intensive case management experience and crisis intervention.
• Approach problem-solving with a human-centered lens.
• Regular document key and frequent needs of users and report qualitative data (such as quotes and anecdotal stories that representative of user needs) and quantitative data (such as frequency of user needs and trends in gaps in local care environments and resources) to the digital product and design teams.
• Bring deep understanding of landscape and individual aging and long-term resources, facilities, organizations, agencies, and referral sources to help marketing team reach key partnerships and potential consumers who would benefit from our digital products.
• Report back to product and design teams opportunities for improvement of the digital products based off of user feedback.
• Review new product features before they are released to consumers to identify improvements or potential issues to proactively improve user experience.

Associate Claims Clinical, Care Advocacy

Operations

• Drive the end-to-end management of enterprise storage platforms, data protection solutions, and recovery capabilities across multi-site datacenter environments while Genworth continues to advance a rapidly developing modernization strategy.
• Oversee multi-site storage and data protection environments to ensure optimal performance, capacity, and availability of enterprise storage platforms and backup services.
• Manage the portfolio of storage technologies and backup solutions to meet scalability, resiliency, and retention objectives aligned with enterprise strategy such as NetApp, EMC Isilion, Commvault.
• Develop and enforce operational procedures and best practices for storage systems, backup platforms, and recovery processes through a combination of system administrators and support staff.
• Monitor system health, data integrity, and backup success rates.
• Implement capacity and retention planning to ensure long term data availability and compliance.
• Ensure disaster recovery capabilities, backup processes, and business continuity plans are defined, maintained, and regularly tested across all supported environments.
• Develop reporting for consumption on a regular basis.
• Enforce strong data protection controls and compliance with internal policies and regulatory requirements across storage and backup environments.
• Proactively manage risk through encryption, immutability, access controls, and vulnerability remediation.
• Align data protection practices with enterprise governance, audit standards, and regulatory frameworks (SOC,ISO,NIST).

Senior Manager – Datacenter Operations – Storage, Backup and Recovery Platforms

Data Engineer

• Develop and implement object-oriented code and scripting languages to support the interface and accounting systems
• Implement solutions that enhance, streamline and automate the management of our IT systems
• Assist with the configuration, implementation and maintenance of the technical environments for the current development, staging and production environments
• Code and maintain system interfaces and extracts to handle the migration accounting information to ancillary systems
• Develop technical and functional test plans and scripts to validate the successful design, development, and implementation of system and reporting deliverables
• Code and support multiple in-place programs (Coordinate with project, support, and business analysts to develop functional and technical requirements, as well as translate detailed specifications into new or enhanced software solutions.)
• Assist with performance management and load/stress testing for the interface and accounting systems, as well as create interfaces and load-scripts to ancillary financial and reporting systems
• Manage the day-to-day operation and coordination of interface and accounting systems processes and enhancements
• Monitor process metrics and lead process improvement efforts
• Manage processing and enhancements for accounting feeds
• Support the Genworth Investments functions by troubleshooting and identify root cause analysis of application problems. Identify action items and make recommendations to address process and coding issues.
• Create and maintain derivatives support knowledge base that includes technical and process documentation.
• Some travel may be required (<15%) between Genworth's Richmond and Stamford locations

Full-stack Engineer

• Design and build end-to-end product experiences for the Customer platform across web and mobile, using technologies such as TypeScript, React/Next.js, React Native, Flutter, and GraphQL.
• Apply strong engineering fundamentals and best practices to keep systems modular, scalable, resilient, and easy to maintain as the product grows.
• Contribute to and uphold coding standards, architectural patterns, testing strategies, and quality metrics to maintain a high bar for engineering excellence.
• Drive technical design from problem definition through implementation—writing design docs, participating in design reviews, and performing thorough code reviews to ensure quality and consistency.
• Build and improve CI/CD pipelines and developer workflows, incorporating DevSecOps practices (automation, security scanning, and safe release patterns).
• Support hosting, deployment, and runtime operations by improving observability, reliability, and performance (monitoring, alerting, incident response, and capacity planning).

Senior Software Engineer

• Architect and implement a modern Assessment platform using technologies such as TypeScript, React, React Native, Flutter, and GraphQL.
• Establish and champion best-in-class engineering practices to ensure systems are modular, scalable, resilient, and flexible.
• Define and enforce coding standards, architectural patterns, and quality metrics to maintain high engineering standards.
• Lead technical design discussions, perform code reviews, and provide hands-on guidance across the engineering team.
• Design and implement CI/CD pipelines and contribute to DevSecOps practices.
• Contribute to platform hosting, deployment, and runtime strategies, ensuring reliability and performance at scale.

Lead Software Engineer

Actuary

• Contribute to the Inforce experience reviews and support the Life mortality, lapse and premium persistency assumption development and the experience monitoring projects
• Analyze statistical data to forecast risk and liability for payment of future benefits, focusing on Life assumption setting
• Communicate results of recommendations and reviews to non-technical audience
• Collaborate with Projection and Valuation Team to create consistent messaging and improve reconciliations.
• Provide peer review and guidance to actuarial experience and assumptions team
• Support maintenance and enhancements of assumption development process
• Develop and document internal controls for validating and reconciling assumptions implementation with valuation, projections, and pricing data.
• Support ad-hoc requests for actuarial assistance

Experience Study Actuary, Life Assumption

General

• The Associate Care & Wellness Program Enrollment Specialist will be part of a team that delivers a long-term care insurance program designed to help policyholders live healthier longer and provide education to those who support them.
• You will be responsible for providing person-centered, strengths & evidence-based, short-term care management services to long-term care insurance policyholders who are interested in aging at place at home.
• Responding to inbound calls and inquiries about the program.
• Researching any prior claim activity and questions or spousal claim activity.
• Making outbound calls to policyholders and family members to educate about the program and influence them to participate.
• Use standardized tools to comprehensively assess the policyholder and/or family member.
• Reviewing program recommendations with the policyholder and/or family member and influencing them to take actions.
• Setting up next program steps for the policyholder and/or family member with a colleague on your team based on their needs.
• You will use clinical judgment to discern if they are appropriate candidates for intervention or if they need additional care.
• You will be able to comprehensively assess and address the insured’s biological, psychological, environmental, and social needs.
• You will have exceptionally strong phone skills (e.g. empathetic tone, patience, warm voice) and use active listening and motivational interviewing skills during the assessment to best understand the policyholder’s needs.
• You will be able to synthesize assessment results to make recommendations on appropriate interventions within a program.
• You will be one of the policyholder’s initial contacts with Genworth at a time of need for them.
• You will need to be personable, empathetic, knowledgeable, and genuinely invested in providing excellent customer service during this important relationship building interaction.
• You will work independently and in an interdisciplinary team environment and will manage and prioritize a work queue and multiple job responsibilities and demonstrate an openness to cross-functional assignments within the position/team.
• You will provide feedback on process improvement opportunities, coach peers as appropriate, and be a proactive team member in enhancing the organization’s performance and results.

Associate Care & Wellness Program Enrollment Specialist

Product Manager

• Define and lead the long-term vision and product strategy for CareScout Insurance, aligned with enterprise growth and customer needs
• Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
• Drive a multi-year roadmap that integrates insurance products with broader CareScout services ecosystem
• Own the full product lifecycle from concept through launch, scaling and optimization
• Establish and manage profitability, risk and performance metrics to guide executive decisions
• Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes
• Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
• Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
• Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go to market strategy
• Partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions
• Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement
• Drive alignment and clarity across stakeholders to enable speed and decisiveness

Head of Product

• Reviewing clinical assessments completed by field assessors to determine chronic illness status and develop a plan of care with supporting written documentation.
• Collaborate with field assessors and facility staff via phone to determine if further information is needed on a claimant or member’s health status
• Call claimants, family members or facility staff to update records on their present health status and provide a new plan of care, as well as handle telephonic assessments
• Work with new clients to develop processes that meet their insureds’ needs.

Associate Claims Clinical Specialist

• Develop, enhance, and support a Flask‑based web application that consolidates multiple Python modules into a secure, cohesive user experience
• Build and maintain backend API endpoints that orchestrate application traffic and business workflows
• Maintain and enhance the web UI layer, ensuring modular, maintainable code that integrates cleanly with backend APIs
• Design and implement secure database access patterns against Azure PostgreSQL, including parameterized queries and safe SQL practices
• Participate in design and requirement‑gathering sessions to translate business needs into actionable UI/API user stories and technical tasks
• Maintain and refine solution design in alignment with evolving business requirements and security standards
• Support containerized application deployments across environments and ensure consistency through configuration and release management
• Contribute to and enhance GitLab CI/CD pipelines, including build, test, security scanning, deployment, and gated promotions
• Partner with DevOps and platform teams to support release readiness, environment promotions, and operational excellence
• Triage, troubleshoot, and resolve UI, backend, and cloud‑related production issues, delivering timely fixes and incremental enhancements
• Support operational readiness through logging, monitoring, smoke testing, and deployment validation
• Own your work end‑to‑end—from development through testing, deployment, and support
• Produce clear documentation for requirements, logic, and enhancements to support knowledge sharing and steady state operations
• Collaborate effectively with geographically distributed teams across locations and time zones