Partner with product managers, designers, and engineers to define analytics requirements for new features and enhancements across eCommerce and mobile experiences
Translate business questions and measurement goals into detailed tracking plans specifying event names, parameters, and data layer structure
Ensure accurate implementation of tracking plans through QA/testing and collaborate with development teams to resolve data quality issues
Work hands-on with in-house data products and analytics platforms to capture, structure, and analyze digital product performance data
Analyze clickstream, transaction, and engagement data to uncover root causes, identify experience enhancements, market opportunities, and solution gaps
Build and maintain reporting, dashboards, and workspaces to monitor KPIs such as conversion rate, retention, average order value, MAU/DAU, and customer lifetime value
Translate insights into actionable recommendations and present them to digital product teams, leadership, and cross-functional stakeholders
Partner with vendors and agency partners to measure the impact of new features, A/B tests, merchandising changes, and customer experience improvements
Contribute to the strategic development and optimization of the eCommerce and mobile analytics tool stack (Adobe Analytics, Google Analytics 4, mobile instrumentation)
Stay informed on industry trends in digital commerce, mobile UX, personalization, and marketing technology
Manage project timelines, requirements, and communications to ensure deliverables meet deadlines and quality standards
Requirements
BA/BS in Marketing, Business, Statistics, Computer Science, Economics, or related field
3+ years in analytics or development, ideally in digital product or commerce
Experience gathering business and technical requirements for analytics instrumentation
Ability to translate requirements into tracking plans, data layer specifications, and implementation briefs
Familiarity with tag management systems, SDK-based event tracking, and event taxonomy design
Understanding of standard eCommerce and mobile app behavioral metrics (conversion funnels, retention, engagement)
Hands-on experience validating analytics implementations and troubleshooting data quality issues
Knowledge of SQL for event-level data analysis; Python or other scripting languages is a plus
Strong collaboration skills to work effectively with product managers, engineers, and data teams
Preferred: experience with Adobe Launch or Google Tag Manager
Preferred: experience with Power BI, Tableau, Google Data Studio
Preferred: experience working in an agile development environment
Preferred: basic understanding of HTML, CSS and JavaScript
Work authorization: GM does not provide immigration-related sponsorship for this role (do not apply if you will need sponsorship)
Benefits
Medical
Dental
Vision
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts
Incentive pay program (bonus potential based on company, job level, and individual performance)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.