General Dynamics Information Technology

ServiceNow

• Design and maintain overall architectural framework for ServiceNow solutions
• Develop and maintain custom ServiceNow Service Portals
• Create and enhance custom widgets using AngularJS, JavaScript, HTML, and CSS
• Lead design and development of custom applications
• Architect and implement complex data integrations with external systems
• Oversee deployment, administration, and maintenance of on-premise ServiceNow instances
• Provide expert-level support for complex incidents
• Act as a subject matter expert (SME)

ServiceNow Architect, Custom Portal Development

Chief Technology Officer

• Lead and Coach a dynamic and matrixed technical team focused on full lifecycle modernization efforts
• Transpose from the proposed solution a detailed engagement and action plan to deliver modernization outcomes aligning with ITIL4, DSO, and Agile principles
• Collaborate and innovate with technical SMEs on practices and technology implementation work that enable measurable modernization outcomes to bring our customers vision to life
• Provide experience in both technical and programmatic leadership to harmonize the solution used to meet customer requirements
• Bring forward your passion and technical domain knowledge in IT infrastructure, Software, AI, Systems Engineering, Cloud Operations, DevSecOps, and Cyber Security and emergent technical skill areas

CTO Engagement Lead

Billing Specialist

• Prepare and submit invoices for government and commercial customers in compliance with contractual and FAR regulations
• Review contract documents for information or changes related to invoicing
• Maintain and update billing folders in accordance with established guidelines
• Invoice customers in a timely and accurate manner
• Analyze revenue reports during invoicing process to understand and communicate unbilled balances
• Reconcile unbilled balances, including booked to billed analysis per applicable invoice
• Assist with the collection process
• Participate in special projects, as required

Government Billing Analyst

Manager

• Responsible for installing equipment and systems, supervising installation and assembly work done by technicians
• Maintain equipment and conduct testing and troubleshooting
• Investigate equipment and system failures to determine cause and repair work required
• Troubleshoot a wide variety of hardware and software problems and interconnectivity issues
• Perform integrity testing and gather information from customers about problems
• Manage employees engaged in providing information system solutions and technical support

Senior Information Systems Installation Manager – TS/SCI required

Learning and Development

• Manage a team of instructional designers and training coordinators
• Develop and administer training schedule and materials
• Identify training needs by working with program managers
• Conduct organizational readiness assessments
• Develop communication and training plans
• Measure effectiveness of training and make improvements
• Build relationships with internal teams and external partners
• Participate in cross-functional working groups to address challenges

Training Manager

Security Engineer

• Manage a team of Cybersecurity Analysts and/or Cybersecurity Engineers
• Provide critically needed support to the Network area
• Work as part of the Managed Application, Infrastructure, Networking, Enterprise, and Security Services (MAINES) contract
• Develop and administer schedule and performance requirements; may have budget responsibilities
• Develops and implements strategic, technical, and operational security/infrastructure controls that are properly aligned with business or program goals and objectives
• Reviews and prioritizes needs and analyzes project costs and feasibility
• Maintains current knowledge of relevant technologies
• Participates in special projects as required

Network Security Lead

• Lead the architectural design of complex ServiceNow solutions
• Design, develop, and maintain custom ServiceNow Service Portals
• Create and enhance custom widgets using AngularJS, JavaScript, HTML, and CSS
• Implement and configure portal pages, themes, and branding
• Configure and design custom ServiceNow Workspaces
• Develop and implement solutions for digesting and processing incoming XML data feeds
• Provide technical guidance to team members and lead code reviews
• Collaborate with business and IT stakeholders to define requirements
• Maintain and manage the CMDB
• Write proposal sections and contribute to the creation of cost and effort estimates

ServiceNow Expert

Backend Engineer

• Manage configuration, maintenance, troubleshooting, and repair of Cisco networking equipment
• Maintain Cisco enterprise and distribution switches
• Plan, implement, and manage Windows Server 2019 infrastructure
• Perform Active Directory Domain Services tasks
• Maintain VMware environment
• Configure and monitor security management servers
• Utilize SolarWinds and Splunk for monitoring
• Maintain technical documentation for configurations

Junior Microsoft SQL Server Engineer

• Provide multi-disciplined security support to a customer’s facility and organization
• Support Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities
• Conduct classification reviews of and assist in document control functions
• Process inbound and outbound classified mail
• Maintain various logs and databases associated with security activities
• Assist in personnel security file maintenance

Activity Security Representative II

Systems Engineer

• Transform technology into opportunity as a Systems Analyst Senior with GDIT.
• Help ensure today is safe and tomorrow is smarter.
• Perform analysis, write functional requirements and manual test complex changes made to systems supporting the Medicare Secondary Payer office of CMS.
• Develops computer systems specifications that address business requirements and that fit with company/customer system architecture standards.
• Write and execute manual test cases to validate system changes.
• Analyzes functional changes to be made to existing or proposed systems.
• Writes functional/system requirements that will include information about required changes to web front-end, database, web service, RESTful service, batch processing.
• Prepares test data to satisfy test scenarios.
• Performs manual testing of test cases and documents evidence of expected results being met.
• Opens defects when found during system testing, and coordinates with developer through resolution; retests defects when coding is complete.
• Participates in internal peer reviews of requirements, test cases, technical design, and code/unit test results.
• Provides estimates on upcoming work.
• Supports the UAT effort.
• Troubleshoots and provides support to Production Support as needed.

Senior Systems Analyst

Security Analyst

• Acting as an appointed Information System Security Officer (ISSO) for IC cyber systems being developed by the engineering team
• Reporting, documenting, and briefing the status of systems under development, while assuring their successful and timely progression through the clients’ Risk Management Framework (RMF) to the satisfaction of the appointed Information System Security Manager (ISSM), and/or Senior Government leadership
• Providing clear justification satisfying all applicable security control implementation as specified by the IC, AO, or NIST-800-53, rev 4 rev 5
• Authoring System Security Plans (SSP) and System Security Test Plans (SSTP)
• Conducting self-assessments of all systems under development
• Analyzing security controls and the impacts the changes would have on the environment
• Preparing for and assisting with formal risk assessments conducted by the AO’s designated Security Control Assessors (SCA) while acting as a member of the security assessment test team
• Ensuring the remediation of any findings assigned to engineering as documented in the Security Assessment Report (SAR) and its Plan of Actions and Milestones (PO&AM)
• Documenting and defending reasoning when waivers are sought, or non-standard remediation solutions are requested for specific security controls
• Assisting with the transition of systems granted an ATO to the Operations branch and the assignment of an operations ISSO
• Researching remediation options for vulnerabilities identified for systems under development or already in production under an ATO

Cybersecurity Analyst – Risk Management Framework, TS/SCI

• Support the Centers for Medicare and Medicaid Services (CMS) Center for Consumer Information & Insurance Oversight (CIIO) Customer Relations Management System (CCRMS)
• Review security documentation and provide recommendations for improvement
• Support the security life cycle of applications to project teams
• Advise on network/system/software security implementation
• Collaborate with project teams to support security activities
• Conduct security impact assessments

Information System Security Officer

• Define Derivation Strategies: Establish the overall sequence and logic for mapping sender to receiver fields.
• Customize Rules: Adjust predefined rules to handle specific business cases.
• Activation and Testing: Activate the rules in the derivation strategy and test.
• Maintain and Update Existing Derivations: Reorder, deactivate, or change rules as business requirements evolve.
• Budget Carryover Management: Define how budgets and year end strategies are created.
• Complex Assignments: Use hierarchical derivation (e.g., derive fund center from cost object, then derive fund from fund center).
• Custom Fields: Extend FMDERIVE with additional fields if standard options do not meet requirements.
• Debugging & Optimization: Interpret the trace log to identify misconfigurations or performance bottlenecks.

SAP Public Sector Funds Management Expert

• Contributes to completion of device engineering workstream programs and projects
• Develops solutions to a variety of complex device engineering workstream problems
• Performs complex systems design, development, and integration from the start of a systems life cycle to the end
• Oversees complex infrastructure including installing, configuring, testing, and maintaining biomedical and end user devices
• Prepares and maintains documentation for processes and procedures related to device engineering projects
• Oversees continual maintenance and provides complex solutions for security, backup, and redundancy problems
• Maintains current knowledge of rapidly changing technology, especially biomedical and end user devices and the Oracle Health EHR system
• Works cross-functionally with other program workstreams such as cyber and implementation

Senior Systems Engineer – Enterprise Integrated Technologies Owner

Solutions Engineer

• Own the opportunity as a Cloud Solutions Architect and help ensure the mission is never interrupted.
• Define target architecture in AWS
• Assess migration strategies
• Design networking, security, and resource deployment
• Develop a deep understanding of our IT infrastructure while identifying opportunities for improvement.
• Streamline workflows and deliver inventive technical solutions that maximize efficiency.
• Engage with stakeholders to communicate development progress, technical strategies, and costs.
• Drive process optimization across the organization with scalable, forward-thinking solutions.
• Continuously evaluate existing and emerging technologies to keep our systems mission-ready.