General Dynamics Information Technology

DevOps Engineer

• Ensure the reliability, availability, and performance of enterprise IT systems across global environments
• Develop automation solutions that reduce manual effort, streamline operational tasks, and improve system resiliency
• Build and maintain monitoring, alerting, and observability capabilities supporting 24/7/365 enterprise operations
• Perform root cause analysis (RCA), corrective action planning, and long-term problem remediation for infrastructure issues
• Partner with engineering teams to validate, test, and integrate new systems, upgrades, baselines, and enhancements into production
• Improve system performance through configuration tuning, capacity planning, and optimization of compute, storage, network, and virtualized environments
• Develop and maintain infrastructure-as-code, scripts, and operational automation to support consistent and repeatable deployments
• Support enterprise incident response, including triage, escalation, and service restoration for high visibility events
• Maintain operational documentation including SOPs, runbooks, baselines, dashboards, and architectural diagrams
• Ensure compliance with ITIL/ITSM processes—including Incident, Problem, Change, and Configuration Management
• Strengthen the enterprise security posture by supporting patching, vulnerability remediation, and RMF related configuration updates
• Coordinate with global operations teams to ensure service continuity, readiness, and adherence to SLAs and KPIs
• Leverage analytics, metrics, and monitoring data to identify performance trends and drive continuous service improvement initiatives

Site Reliability Engineer – TS/SCI with Poly

Manager

• Lead the development and execution of the enterprise Tech Refresh strategy, including lifecycle assessment, modernization planning, prioritization, and scheduling across global sites
• Manage the Integrated Master Schedule (IMS) for all Tech Refresh projects, ensuring accuracy, baseline control, and on time delivery of major milestones
• Coordinate assessment, procurement guidance, installation planning, and deployment activities for hardware refresh across end‑user, storage, compute, network, cyber, and data center service towers
• Lead project management functions including risk management, cost/schedule tracking, quality assurance, documentation, and reporting across 250+ supported sites
• Oversee asset lifecycle management, Bill of Materials development, hardware compliance reviews, and SCRM‑aligned acquisition support
• Provide customer engagement, requirements intake, and ongoing communications with government stakeholders, site leads, and mission partners
• Guide installation teams and ensure efficient, accurate execution of tech refresh deployments, including site surveys, documentation, and schedule management
• Support data analysis, visualization, asset tracking, and dashboard creation to influence modernization planning and strategic decision‑making

Tech Refresh Manager – TS/SCI with Poly

Program Manager

• Support the Program Manager in all areas of contract execution and decision‑making
• Act with full delegated authority as required
• Oversee daily operations across Engineering, Operations, Tech Refresh, Data Center Services, and Cyber service towers
• Integrate cost, schedule, performance, staffing, risk, and quality across all CIS workstreams
• Maintain program baselines, performance metrics, and reporting required by the Government, including CDRLs, SLAs, KPIs, risks, and financial execution
• Provide guidance and leadership to cross‑functional teams across dispersed locations
• Support development, maintenance, and integration of program‑level schedules
• Lead internal coordination for planning, governance boards, IPRs, technical exchange meetings, staffing synchronization, and program‑wide communications
• Manage staffing plans, resource allocation, and onboarding processes
• Support financial management, burn‑rate analysis, forecasting, and corrective action planning
• Ensure program compliance with client, DoW, and IC policies
• Coordinate transition, phase‑in/phase‑out, and modernization activities to ensure minimal disruption to mission operations
• Build strong relationships with Government PMO counterparts and serve as a trusted advisor for operational and strategic decisions

Deputy Program Manager – TS/SCI with Poly

Operations

• Lead day‑to‑day IT operations for the DoDIIS Enterprise, ensuring 24/7/365 availability, performance, and reliability across all CIS service towers
• Oversee global Tier 2/Tier 3 operational teams supporting server compute, storage systems, load balancing, virtualization, PKI, patching, monitoring, database services, endpoint services, and data center operations
• Direct the response to high‑visibility outages and critical incidents, including triage, escalation, root cause analysis, and implementation of corrective actions
• Partner with engineering teams to integrate new technologies, upgrades, and enhancements into steady‑state operations with minimal disruption
• Drive alignment with ITIL/ITSM processes—including Incident, Problem, Change, and Configuration Management
• Maintain operational dashboards, metrics, and reporting to Government leadership; ensure compliance with SLAs, KPIs, and performance objectives
• Manage operational documentation, SOPs, work instructions, configuration baselines, and runbooks to ensure consistent and repeatable service delivery
• Coordinate across CONUS and OCONUS sites to maintain enterprise operational readiness, service continuity, and security posture
• Ensure adherence to the client, DoD, and IC policies—including cybersecurity (RMF), vulnerability management, policies, supply chain security, and audit requirements
• Lead continuous service improvement initiatives, leveraging automation, monitoring, analytics, and operational best practices
• Provide leadership, mentoring, and direction to geographically dispersed teams supporting mission‑critical operations
• Support planning, scheduling, and coordination of upgrades, maintenance windows, and enterprise service changes

Operations Manager – TS/SCI with Poly

Engineering Manager

• Lead enterprise engineering teams responsible for system design, architecture, prototyping, testing, integration, accreditation, and deployment of complex enterprise IT services
• Oversee the full engineering lifecycle—requirements analysis, design, lab testing, documentation, implementation guidance, engineering to operations transition, and sustainment
• Manage engineering baselines, system roadmaps, and modernization strategies to meet CIO’s two-to-five-year technology evolution objectives
• Ensure engineering solutions comply with the client DoW, and IC security requirements—including RMF, STIGs, zero trust principles, auditability, and high availability standards
• Coordinate with Operations to validate system readiness, integrate monitoring/observability, and support seamless transition of new solutions into production environments
• Oversee and mature developmental lab environments to test new capabilities, validate configurations, conduct performance assessments, and simulate operational conditions
• Support enterprise modernization initiatives including virtualization enhancements, cloud enabled architectures, automation, storage optimization, VDI modernization, PKI improvements, and next generation endpoint engineering
• Provide engineering oversight for upgrades, technology refresh initiatives, infrastructure replacements, and mission driven enhancements
• Develop engineering documentation—including design packages, SOPs, cutover plans, transition artifacts, security artifacts, and implementation guidance
• Collaborate with cyber, network, data center, and operations teams to ensure engineering plans align with mission needs and enterprise standards
• Provide Tier 3/SME engineering support during complex incidents, outages, or integration issues
• Recommend emerging technologies, industry best practices, and architectural improvements to enhance resiliency, scalability, performance, and security
• Lead engineering change management activities, ensuring proper testing, validation, and risk mitigation prior to deployment
• Support program performance reporting, technical assessments, and engineering related CDRL deliverables

Engineering Manager – TS/SCI with Poly

Data Analyst

• Own your opportunity to support national defense
• Transform complex operational and technical data into clear, compelling visual insights that empower leadership decision making across globally distributed environments
• Design intuitive dashboards, visual products, and analytic displays that communicate trends, risks, and performance outcomes
• Create clear, modern data visualizations, dashboards, charts, tables, and maps that communicate insights effectively
• Translate analytical findings into static and interactive visual products using design tools and enterprise visualization platforms
• Combine analytical, artistic, and technical skills to produce graphics for briefings, reports, presentations
• Collect requirements, define project scope, outline technical summaries, and develop mockups for data visualization products
• Build, enhance, and automate dashboards and analytic products to support operational analysis
• Maintain a consistent, modern design aesthetic across all visualizations
• Prioritize and manage multiple visualization projects simultaneously

Data Visualization Analyst – TS/SCI, Polygraph

• Own your opportunity to support national defense
• Play a key role in transforming complex operational, lifecycle, and technical data into actionable insights
• Analyze data trends, validate system information, enhance reporting processes
• Help advance automation and data quality efforts that support mission critical IT services
• Collect, integrate, clean, and model data from multiple systems to support accurate analysis and reporting
• Develop dashboards and visualizations that clearly convey insights to technical and non-technical audiences
• Recommend improvements to data processes, data quality, and workflow automation
• Track and report asset lifecycle data, project standings, schedules, and metrics supporting operational and tech refresh activities
• Prepare accurate datasets and analytical summaries to support forecasting, planning, and leadership decision making
• Respond to data requests and RFIs across engineering, operations, and tech refresh teams
• Produce high-quality analysis artifacts and contribute to enterprise reporting and visualization products
• Analyze patching, compliance, and vulnerability data to identify noncompliant assets, track remediation progress, and support reporting requirements
• Produce weekly or monthly dashboards and metrics showing patch status, compliance trends, and security posture across systems and environments

Data Analyst – TS/SCI, Polygraph

• Assist with the development and maintenance of project plans, schedules, and work breakdown structures
• Track project tasks, dependencies, risks, issues, and action items
• Prepare project documentation, status reports, and dashboards for leadership
• Support cross-functional project coordination, meeting logistics, and communication
• Maintain project governance artifacts, templates, and version-controlled documentation
• Facilitate project meetings, capture notes, and ensure follow-up on decisions and action items
• Monitor project performance metrics and escalate concerns as needed
• Ensure compliance with PMO standards, processes, and reporting structures
• Assist with resource planning, budget tracking, and timeline management
• Provide analytical support, including data validation, reporting, and quality checks
• Collaborate with project managers to ensure timely and accurate project updates

Healthcare Program Analyst

• Lead enterprise systems management, service delivery operations (24/7), infrastructure support (Level 2 and Storage, Back-Up, and Restore Services), database support, performance monitoring and reporting, and service request management (24/7)
• Lead service delivery innovation and continuous improvements to O&M performance
• Support production and non-production applications and technical support
• Serve as key technical expert across multiple areas of expertise (e.g., computer networks, hardware, and software, including interconnection and interfaces, as well as common cloud services)
• Supervise several large subordinate multi-discipline teams
• Identify, analyze, and resolve program support deficiencies
• Develop and recommend corrective actions

Senior Enterprise IT Operations Manager

Procurement

• Shape sourcing strategies across categories, advising on supplier selection, negotiation approaches, and compliance impacts.
• Assess early business requirements to ensure sourcing events align with cost, schedule, risk, quality, and policy objectives.
• Serve as the cross‑functional lead for major procurement initiatives, integrating contracting, compliance, and stakeholder needs.
• Manage project timelines, deliverables, risks, and milestones; lead end‑to‑end execution of complex RFPs/RFQs and supplier evaluations.
• Interpret procurement policies, customer requirements, and regulatory constraints to ensure accurate flow‑downs, documentation, and governance.
• Identify and mitigate risks related to cost, schedule, performance, compliance, and commercial terms, guide stakeholders on key compliance obligations.
• Lead supplier engagement, negotiations, capability assessments, and issue escalations; ensure alignment with business strategy and risk posture.
• Strengthen procurement processes by developing best practices, tools, and training; mentor team members to enhance sourcing and negotiation capability.

Senior Procurement Analyst

Claims Specialist

• Evaluate dental prior approval requests for North Carolina Medicaid
• Analyze requests, apply Medicaid policy, and ensure accurate and timely determinations
• Use computer systems, claims processing applications, and electronic documentation tools to perform tasks

Healthcare Claims Examiner, Dental Hygienist – NC Dental Hygiene License Required

Data Engineer

• The CMM Data Architect will work as part of an agile development team to build and support the modernization of enterprise-class software applications.
• The successful candidate should be capable of architecting and developing cloud database infrastructure and support the migration of legacy systems to the cloud.
• The duties and assignments include translating high-level requirements into data storage solutions; creating PoCs and/or prototypes to evaluate various cloud database technologies, architecting and implementing cloud-based database solutions on various platforms; developing and supporting a migration plan from legacy on-premises database to multi-cloud/hybrid cloud platforms.
• The Data Architect will lead the design and implementation of secure, scalable, and high-performing database architectures across cloud-native, hybrid, and multi-cloud environments in support of CMSO modernization initiatives.
• This role provides expert-level guidance for migrating legacy workloads to commercial cloud platforms and develops Architecture Design Documents that reflect best practices aligned with the Government’s selected Cloud Service Providers.
• The Data Architect will work closely with enterprise teams to shape database standards, assess return on investment, and recommend cost-effective, performance-optimized solutions.
• The architect supports both strategic and operational activities, including configuring cloud databases, enabling diagnostics, optimizing performance, and implementing threat-driven security settings.
• Responsibilities also include monitoring database usage, addressing replication strategies, and advising on anticipated growth to inform resource planning.
• Additional tasks include provisioning relational databases, managing server-level operations such as scaling, restoring, or deleting instances, and configuring geo-replication and monitoring metrics.

Cloud Data Architect

Systems Engineer

• Perform installations, upgrades, monitoring, maintenance, troubleshooting, patching, securing and repair of Windows servers in a VMware environment
• Provide technical knowledge in system installation, troubleshooting, and problem resolution
• Monitor infrastructure and respond to critical outages

Windows / Virtualization Systems Engineer

Security Engineer

• Serve as a principal advisor on all matters involving the security of information systems
• Provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities
• Perform oversight of the development, implementation and evaluation of information system security program policy
• Develop and oversee operational information systems security implementation policy
• Advise customer on Risk Management Framework (RMF) assessment and authorization issues
• Perform risk assessments and make recommendations to DoD agency customers
• Develop and maintain a formal Information Systems Security Program
• Ensure that all IAOs, network administrators, and other cyber security personnel receive the necessary technical and security training
• Develop, review, endorse, and recommend action on system assessment documentation
• Ensure proper protection or corrective measures have been taken when an incident or vulnerability has been discovered

Information Systems Security Manager, ISSM I

• Implement technical strategy for securing a massive hybrid ecosystem comprising 30,000+ physical sites
• Design and implement automated compliance assessments to enforce hardening standards
• Architect and maintain the security of asset inventory
• Develop and secure the "Identity Fabric" for 600k+ employees and millions of commercial customers
• Build and manage secure connectivity between on-premises hypervisors and multi-cloud environments
• Partner with the SOC to develop high-fidelity detection logic
• Support ongoing "Purple Team" exercises and control testing