General Dynamics Information Technology

Technical Writer

• Support client application development environments
• Provide user support and customer service on company supported computer applications and platforms
• Develop requirements for system enhancements and document system requirements, guides, manuals and reports
• Troubleshoot problems and advise on the appropriate action as needed
• Quickly and patiently respond to end users and internal users for web-based applications using the Service Desk ticketing system
• Apply troubleshooting skills to resolve customer's technical issues
• Interface with internal teams to resolve problems
• Investigate detailed agency application status
• Develop system requirements documents, user guides and other system documentation and reports as needed

System Analyst, Technical Writer

Systems Engineer

• Support mission-critical initiatives and enable the growth of the business as a Systems Analyst Principal at GDIT.
• Analyze, maintain, and optimize warehouse and asset management systems.
• Provide in-depth analysis and technical support of applications, including complex problem resolution, design, development, testing, operational integration, and user support.
• Maintain system integrity by researching and installing application patches, performing configuration updates, and testing of new releases.
• Monitor system performance and recommend improvements.
• Diagnose and resolve system incidents, performance issues, and configuration errors.
• Design and support integrations with other enterprise systems.
• Meet with stakeholders, document requirements, user stories, and related artifacts.

Principal Systems Analyst

SDET

• Ensure the effectiveness, resilience, and reliability of Zero Trust architecture solutions
• Lead and mentor a team of test engineers, fostering collaboration and professional development
• Assign tasks, monitor progress, and ensure alignment with project goals and timelines
• Develop, document, and maintain Test Plans, Test Procedures, Test Cases, and Test Inspection Reports
• Coordinate and execute phased testing processes, including Qualification Testing and performance evaluations
• Validate critical Zero Trust components (e.g., identity management, access control, micro-segmentation)
• Troubleshoot system-level issues, classify defects, and collaborate with engineers to resolve the issues
• Ensure systems align with industry standards (e.g., NIST 800-207, ISO 27001)
• Maintain detailed, version-controlled documentation for audit and validation purposes
• Track performance metrics and drive continuous improvement efforts
• Work with architects, engineers, cybersecurity, and training teams to ensure shared understanding of requirements and risks.

System Test Engineer Lead

• Oversee complex programs that drive impactful mission outcomes as a Technical Editor
• Serve as a subject matter expert on the Navy Training Process (NTP)
• Author, revise, and maintain NAVEDTRA 142-series manuals ensuring compliance with Navy training policies
• Assist with documentation required for accreditation and quality assurance

Senior Technical Writer – Navy Training Process Subject Matter Expert

Manager

• Provide project management for software release and operational task management
• Coach internal and external scrum team members on SAFe Essential
• Plan time-boxed sprint planning and execution
• Schedule and conduct daily scrums, backlog reviews, and retrospectives with team
• Gather & disseminate project information regularly
• Create an environment of team spirit and excitement
• Proactively resolve conflicts and escalate as needed
• Conduct meetings with clients to gather information
• Support other team capability areas and quality assurance activities
• Train new team members on Agile development

Project Task Manager

• Lead data linkage activities within secure, cloud-hosted environments
• Coordinate closely with enclave, program operations, and PPRL teams to deliver high-quality, privacy-preserving linked datasets to researchers
• Enable researchers to access and analyze data securely, efficiently, and in full compliance with DUAs, FISMA requirements, and applicable federal agency policies
• Plan and execute data linkage, including deterministic, probabilistic, and privacy-preserving methods on longitudinal datasets
• Direct day-to-day production, including study intake, DUA-driven workflows, linkage runs, validation, and delivery of research-ready files within the enclave
• Manage relationships with staff, stakeholders, partners, and research teams, ensuring clear communication and timely issue resolution
• Lead, support, and train scientists, analysts, enclave engineers, and operations staff, including general management and rapid onboarding
• Plan and execute linkage-related transition activities, including orderly transfer of CMS files, linked datasets, documentation, automations, and tools

Data Linkage Manager

Operations

• Lead end‑to‑end management of program operations workstreams, including study and researcher intake, DUA and governance workflows, stakeholder communications, training, and technical assistance for linkage and enclave services
• Coordinate with federal customers and technical leads to translate policies, privacy requirements, and program goals into clear operational processes, SOPs, templates, and services
• Oversee day‑to‑day execution of operations activities, tracking requests, timelines, risks, and issues, and ensuring timely completion of requirements and deliverables
• Manage development and use of dashboards and metrics to monitor program participation, DUA processing, linkage demand, turnaround times, user experience, and continuous improvement actions
• Lead planning and delivery of communications, documentation, and training for researchers and stakeholders, including guidance on DUAs, masking, linkage options, enclave use, and disclosure review processes
• Plan and execute data linkage operations related transition activities, including orderly transfer of environments, configurations, documentation, and tools

Data Linkage Operations Lead

Full-stack Engineer

• Lead technical design and implementation of the enclave, including multi‑cloud architecture, data components, virtual desktops, and core platform services for data access, linkage, and analytics.
• Translate FISMA Moderate, FedRAMP Moderate, CMS ARS, NIST, and Zero Trust requirements into architectures, controls, and configurations.
• Design and oversee IAM, RBAC, logging and monitoring, data ingestion, and HPC capabilities to support research workloads.
• Drive Zero Trust implementation, including segmentation, continuous monitoring, least‑privilege enforcement, and integration with federated identity and authentication services.
• Build, refine, and automate onboarding, workspace provisioning, and usage monitoring to support enclave operations, scalability, and cost optimization.
• Design and manage the secure management and tracking of RWD going into and through the cloud for use by researchers.
• Coordinate with program and technical leads to ensure secure, performant pipelines for ingest, masking, linkage, and research‑ready file creation within enclave workflows.
• Lead enclave security and compliance lifecycle, including control implementation, evidence development, independent assessments, remediation, & continuous monitoring.
• Provide technical direction and mentoring to enclave engineers, architects, security engineers, SREs, and operations staff.

Technical Lead

Security Engineer

• Ensure appropriate operational security posture is maintained for information systems
• Work with the ISSM and ISO to manage security aspects
• Conduct incident handling, security training, and awareness
• Prepare, review, and update authorization packages
• Monitor system recovery processes to ensure security features are functioning
• Conduct periodic reviews for compliance with the security authorization package
• Assist with security assessment and cyber security vulnerabilities

Information Systems Security Officer II

Business Analyst

• Serve as the key liaison between stakeholders and the software development team, translating complex business needs and mission requirements into clear, actionable technical specifications
• Gather, analyze, and document business and functional requirements
• Translate requirements into user stories, acceptance criteria, and detailed specifications for software developers
• Conduct requirements walkthroughs, backlog grooming, and sprint planning sessions
• Assist in developing workflows, process maps, and data models to support solution design
• Validate delivered functionality against requirements through reviews, demonstrations, and testing support

• Oversee complex programs that drive impactful mission outcomes for our customers as a Technical Editor Senior
• Create, maintain, and govern program documentation across Agile, technical, and compliance domains
• Ensure all documentation—including design artifacts, user guides, and compliance deliverables—is clear, accurate, and compliant with federal standards
• Support DevSecOps and Agile delivery

Technical Editor

Threat Intelligence Specialist

• Responsible for performing triage on all security escalations and detections to determine scope, severity, and root cause.
• Monitor cyber security events, detecting incidents, and investigating incidents.
• Identify, recommend strategies, develop, and implement automation use cases leveraging AI/ML capabilities.
• Support deploying, configuring, testing, and maintaining Security Orchestration, Automation, and Response (SOAR) platform.
• Effectively communicates technical information to non-technical audiences.
• Investigates and analyzes potential online threats to an organization's computer systems and networks.
• Monitor for malicious activity, assess vulnerabilities, and develop strategies to mitigate risks.

Cyber Threat Analyst

• Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.
• Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards.
• Centrally store, manage, and maintain user preferences and data.
• Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes.
• Work independently with minimal supervision or as part of a team.
• May be required to create time sensitive deliverables.
• May lead project teams within assigned unit developing, planning and managing project tasks.
• Participate in the preparation of materials and oral presentations for customers and management.
• Respond promptly to incidents in ServiceNow.
• Will be assigned responsibility for advanced technical issues in the environment for problem resolution.
• Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members.
• Define, monitor, optimize, and troubleshoot system performance of all EUC systems.
• Ability to develop and maintain IT documentation.
• Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level.
• Develop plans and manages project tasks.
• Provides training for less experienced team members of the IS department.

Senior Systems Engineer – Virtual Desktop Infrastructure, VDI

• The ISSM’s primary function serves as a principal advisor on all matters, technical and otherwise, involving the security of information systems under their purview
• Primary support will be working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense, and Military Compartment efforts
• Perform oversight of the development, implementation and evaluation of information system security program policy with emphasis placed on integration of existing SAP network infrastructures
• Develop and oversee operational information systems security implementation policy and guidelines of network security, based upon the Risk Management Framework (RMF)
• Advise customer on Risk Management Framework (RMF) assessment and authorization issues
• Perform risk assessments and make recommendations to DoD agency customers
• Advise government program managers on security testing methodologies and processes
• Evaluate authorization documentation and provide written recommendations for authorization to government PMs
• Develop and maintain a formal Information Systems Security Program
• Ensure that all IAOs, network administrators, and other cyber security personnel receive the necessary technical and security training to carry out their duties
• Develop, review, endorse, and recommend action by the AO or DAO of system assessment documentation
• Ensure that all procedures are in place for clearing, sanitizing, and destroying various types of hardware and media
• Develop and execute security assessment plans that include verification that the features and assurances required for each protection level functioning
• Maintain a repository for all system authorization documentation and modifications
• Institute and implement a Configuration Control Board (CCB) charter
• Develop policies and procedures for responding to security incidents, to include investigating and reporting security violations and incidents
• Ensure that data ownership and responsibilities are established for each authorization boundary, to include accountability, access rights, and special handling requirements
• Ensure development and implementation of an information security education, training, and awareness program
• Evaluate threats and vulnerabilities to ascertain whether additional safeguards are needed
• Assess changes in the system, its environment, and operational needs that could affect the authorization

Information Systems Security Manager II

Support Engineer

• Provide support to improve the digital user experience and assist in troubleshooting ITSD call drivers.
• Help research, diagnose and develop remediations to improve performance, as well as determine any commonalities to the service desk to reduce calls and wait time in line.
• Support the various ETE teams, as needed, to provide Windows OS knowledge and expertise to support over 150K ACE machines, 180K ACE users, and 12K DSS machines.
• Evaluate endpoint analytical data and windows event/log data to identify areas of concern with workstation performance or issues driving incidents.
• Investigate and identify root cause and remediation for identified Windows 10/11-related issues, including but not limited to: Operating system issues, Software installation and configuration, Network connectivity issues.
• Address conflicting third-party applications
• Monitor system performance and identify areas for improvement.
• Work with other IT teams to troubleshoot and resolve complex technical issues.