Salary
💰 $72,250 - $97,750 per year
About the role
- Support the Department of Veterans Affairs (VA) with a Veteran first vision to transform the Veterans Benefits Administration (VBA) and improve claims processing via the UCAP solution
- Serve as a critical bridge between mission stakeholders and technical delivery teams
- Support UCAP program functions including status reporting, metrics consolidation, scheduling, PowerPoint assistance, and general administrative functions
- Develop plans, including budgets and schedules, and monitor tasks to meet contractual/project requirements
- Participate in establishing and defining program requirements and monitor/report performance against plans to meet contractual, cost, and schedule objectives
- Interact regularly with customers and other industry representatives to ensure conformance to customer requirements
- Analyze VBA mission requirements to prepare targeted performance metric goals and objectives
- Collaborate with stakeholders to gather, document, and refine functional and quantifiable (measurable) outcome and success metrics
- Support scheduling and milestone definitions and associated artifacts
- Contribute to documentation including functional specifications, SOPs, training materials, knowledge bases, and PowerPoint presentations
- Travel required: Less than 10%
Requirements
- Bachelor’s degree in Business, related field, engineering or a related scientific or technical discipline with at least 2+ years of experience
- 2+ years of related experience
- 1+ years of demonstrated experience gathering and documenting business, functional, or technical requirements
- Skills: Business Needs, Planning Ability, Technical Requirements
- Ability to translate stakeholder input into actionable plans for development and configuration teams
- Excellent written and verbal communication skills
- Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
- Public Trust/Other Required: MBI (T2)
- US Citizenship Required: No