GE HealthCare

Field Engineer

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.

Field Engineer 2

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Field Service Engineer 1

Sales

• 向指定客户销售时承担客户关系
• 执行政策/策略
• 建立客户关系并充当接口
• 理解关键业务驱动力并完成工作

Senior Account Sales

Procurement

• Negotiate with dedicated EMS providers according to specific policies
• Achieve the best contractual conditions while ensuring internal customer satisfaction
• Define supplier strategy including management and optimization of EMS owned Suppliers
• Lead negotiations and allocate needs to specific suppliers
• Manage claims and include commercial sourcing management such as data analysis, negotiations support
• Maximize cost savings and drive value through supplier innovation
• Proactively identify supply-chain disruptions, anticipate risks, and build mitigation strategies

Senior Sourcing Manager – EMS

Project Manager

• Act as the primary contact between GE Healthcare and the customer on all activities related to installation
• Drive customer satisfaction and process productivity during the installation
• Ability to manage multiple projects simultaneously
• Identify, escalate, and resolve issues, which might impact customer satisfaction and GE operational targets
• Work cross functionally with sales and services teams while owning the project management and implementation process for GE Healthcare Diagnostic Imaging
• Requires regular travel within the Cincinnati and Northern Kentucky area, typically 3 days per week, with occasional variability based on business needs.

Installation Project Manager, Imaging

Data Scientist

• The Data Manager – AI Development is responsible for planning, coordinating, tracking, and governing data used to develop AI enabled medical device features.
• Work closely with AI/ML engineers to define data needs for AI features.
• Coordinate with internal and external data collection teams/clinical team and oversee annotation activities.
• Ensure data readiness, traceability, and compliance throughout the AI development lifecycle.
• Act as a central coordination point for AI data activities across engineering, data operations, and program teams.
• Communicate status, risks, and dependencies to stakeholders.

Data Manager – AI Development

Analytics Engineer

• Design and implement curated, semantic data layers (dimensional models, business definitions), ensuring accuracy, traceability, and AI/ML readiness for BI and generative AI use cases
• Design scalable SQL-based pipelines to transform raw and enterprise data into analytics-ready assets
• Implement data quality frameworks, lineage, and governance, according to standards set by the central data office team
• Lead enterprise-grade Power BI semantic model design (Dataflows, composite models, aggregations) to enable low-latency, high-performance reporting for executives and analysts
• Integrate and extend enterprise semantic models with AVS-specific business logic and conformed dimensions, aligning definitions across the segment
• Define best practices for DAX, M, and workspace governance (deployment pipelines, refresh strategies) within team to advance BI maturity and self-service
• Partner with visualization analysts and business leaders to translate requirements into trusted, performant models and reusable domain data products
• Design AI-ready semantic layers and metadata that enable natural-language querying, conversational analytics, automated retrieval and intelligent workflows
• Build and deploy AI solutions using enterprise-approved platforms
• Implement operational forecasting, anomaly detection and segmentation
• Engage central AI/IT for evaluation, architecture guidance and enterprise deployment of AI use cases that exceed approved platform capabilities

AI Analytics Engineer, Digital Transformation

• Perform advanced troubleshooting and repair on customer equipment
• Perform installation, validation and maintenance on assigned equipment
• Lead, instruct and assist less experienced Field Engineers
• Own customer issues from dispatch or identification of issue to resolution
• Maintain relationships with customers and ensure timely communication

Field Service Engineer 3

• Enable Precision Care World-Class Customer Service by providing GEHC Surgery (OEC) region-based support for a single modality to GE HealthCare Field Engineers.
• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Work with and learn from experienced field engineers on Installations, PM's, basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Field Engineer – Surgery Imaging

Manager

• Lead a commercial sales team to deliver orders, revenue, and margin growth
• Achieve quarterly and yearly product/solution/service P&L Operating Plan targets
• Timely and accurate forecasting of pipeline and sales for the team
• Attract, retain, and develop commercial talents through servant leadership
• Foster a positive winning culture built on teamwork and accountability
• Ensure team members utilize required sales systems for pipeline visibility
• Determine and drive ownership of order and configuration quality
• Drive optimal operating mechanisms for fulfillment targets
• Continuously develop deep clinical and technical knowledge
• Educate and direct differentiation of Imaging products/solutions
• Maintain professional relations with key customers

Market General Manager, Patient Care Solutions

• Provide industry leading education based support for gadolinium based Magnetic Resonance exams and iodinated based contrast exams
• Act as clinical “voice of the customer”
• Deliver in-service education presentations to customers in large and small group settings
• Provide product demonstrations to customers
• Work closely with sales, marketing, and other internal stakeholders
• Stay on-label in all discussions, education, and training, both internal and external customers
• Apply knowledge of clinical MR and CT to guide definition and development of new imaging and post-processing techniques
• Drive revenue by selling contrast media diagnostic pharmaceuticals to healthcare professionals while providing technical, in-procedure support
• Assist with trials, implementation, training, and MR and CT Contrast Media
• Develop (clinical) competitive intelligence to support the field with counter arguments and selling advantages
• Represent and assist at local, regional, or National trade shows and meetings as required
• Demonstrate effective sales and presentation skills in diverse settings from one-on-one to formal large group situations, in-person and virtually

Contrast Media Clinical Sales Specialist

• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
• Cultivate and maintain strong relationships with healthcare stakeholders within hospital, physician practice and imaging center account service lines to identify qualified leads, grow market share and increase revenue, and reduce customer attrition
• Assist with leading cross-functional commercial teams to orchestrate deals and long-term plans that align with a mutually beneficial strategy that contributes to increased market share, revenue, and profitability.
• Leverage diagnostic imaging product knowledge in mammography to drive funnel growth for the region.
• Demonstrate expertise in customers’ installed base and develop sales proposals that map with their annual budget process.
• Collaborate with the account community team to support co-developed negotiation strategies.
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.

Regional Sales Leader – Mammography

Artificial Intelligence

• Design and lead the People & Culture AI Program to drive transformative changes in the P&C function through awareness and application of AI capabilities in alignment with the P&C strategy, priorities and P&C vision.
• Manage programmatic efforts to enable the P&C function with new AI tools and technologies to enhance efficiency and effectiveness.
• Increase the utilization of AI in P&C processes, including recruitment, employee engagement, performance management, and more.
• Guide program team members to ideate, develop, and execute AI use cases that address key P&C challenges and opportunities.
• In partnership with P&C Digital leadership, develop and execute AI agent strategy to automate and optimize P&C services and processes.
• Collaborate with senior leadership to define success goals and metrics for how AI capabilities will transform P&C.
• Collaborate with cross-functional teams to integrate AI solutions into existing P&C systems and workflows.
• Stay updated with the latest AI trends and advancements to continuously improve P&C processes.
• Lead and expand the impact of the AI Community of Practice within P&C along with communications and change.
• Provide hands-on training and support to P&C team members on the use of AI tools and technologies.
• Analyze and interpret data to generate actionable insights and recommendations for P&C strategies.
• Manage AI-related projects from conception to completion, ensuring timely delivery and alignment with business objectives.

AI Program Leader – People & Culture

• Develop and execute global sourcing and procurement strategies for capital investments
• Drive end to end category strategy, supplier selection, and contract negotiations
• Build and maintain strong partnerships with key business stakeholders
• Provide leadership to a small, high performing team
• Manage supplier relationships, negotiate contracts, and ensure quality compliance
• Conduct market and industry research, benchmarking, and competitive analysis
• Drive initiatives focused on cost optimization, risk mitigation, and sustainability
• Monitor category performance metrics and implement continuous improvement strategies
• Support and contribute to global and regional sourcing programs and strategic projects

Senior Sourcing Manager – Global CAPEX

Cloud Engineer

• Develop strategic plans for cloud infrastructure and platform services that align to business objectives.
• Partner with senior leaders and teams in both enterprise IT and our commercial segments to ensure alignment and development of scalable services.
• Lead the design and implementation of cloud infrastructure and platform services while embracing emerging technologies and new ways of working.
• Align cloud infrastructure and platform services to comply with industry compliance frameworks along with data sovereignty, privacy and regulatory requirements.
• Maintain a strong cloud compliance posture by implementing best practice industry standards for access management, data protection, network and cloud security.
• Collaborate with cross-functional teams to continuously improve operational maturity and service quality.
• Drive accountability of our cloud cost optimization across teams and vendors to improve efficiency of our workload management.
• Own and manage cloud infrastructure and platform engineering budget, including forecasting, tracking and reporting.
• Proactively engage and partner with vendors and service providers to ensure strategic alignment and value delivery for business objectives.
• Lead, mentor and grow high-performing cloud infrastructure and platform engineering teams while fostering a culture of innovation, accountability and continuous improvement.
• Interprets internal and external business challenges and recommends best practices to improve products, processes or services.
• Utilizes understanding of industry trends to inform decision making process.