GE HealthCare

Sales

• Act as a clinical expert within the Ultrasound Imaging space
• Use a consultative sales approach developing departmental partnerships
• Provide industry leading support for the development of Ultrasound Enhancing agents
• Deliver in-service education presentations to customers in large and small group settings
• Provide product demonstrations to customers
• Work closely with sales, marketing, and other internal stakeholders

Ultrasound Clinical Sales Specialist

Financial Planning and Analysis

• Supports the annual WWPP review cycle with CEO/CFO; closely partner with Segment Finance, Group FP&A, CTOs, and regional leaders.
• Govern WWPP policy, finance parameters, and NPI business case frameworks.
• Drive 100% compliance with PPM tool (Portfolio Project Management) as the single source of truth for NPI tracking.
• Scale R&D Power BI dashboards to enable ROI‑based program ranking and portfolio optimization.
• Perform regular audits to drive governance and full compliance of WWPP finance policy.
• Partner with Group FP&A to integrate WWPP outputs into LTS, Budget, and BOD review cycles.
• Use the lean principles to improve current WWPP processes and operating mechanism and drive the governance to improve the qualitative output.
• Collaborate with Segment R&D Finance leaders to consolidate global R&D Financials, develop the trends, story-telling and support decision making (~$2B across 300+ programs).
• Provide Global R&D spend and NPI updates for both Board level reviews and Investor relations team, as appropriate.
• Lead three L0 NPI innovation metrics at company level - NPI Vitality, L0 Lighthouse NPI Orders and Launch Bowler
• Drive standard work and automation for weekly/monthly Innovation KPIs by establishing consistent reporting processes, automating data flows, and strengthening governance for reliable enterprise metrics.
• Support ongoing enhancements to the IMS NPI dashboard ecosystem by integrating new datasets, improving usability and visual clarity, and driving broader adoption that expand usage, insights, and business value.
• Champion standardization, lead transformation, and capability building across STO finance and operations (standard work/guidance, process consistency, targeted transformation initiatives to improve efficiency, reduce manual work and enhance output quality.
• Strengthen STO-specific planning, program structure and executive rigor through PPM standardization and tool enhancements across the enterprise and alignment with the operating teams.
• Develop forward-looking analytics and forecasting capabilities in Power BI and enterprise tools to move from rear-view reporting to forward-looking forecasting by unlocking new capabilities in automated variance analysis, scenario modeling and improved real-time performance tracking.
• Support STO planning cycles (WWPP, LTS, Budget) by providing R&D investment inputs and analysis, and preparing leadership review materials.
• Partner with Group FP&A and Strategy to align R&D investment data with enterprise planning calendars, milestones, and deliverables.
• Translate bottoms‑up R&D program details into financial plans, targets, and investment views to inform broader STO planning outputs and materials.

Senior Finance Manager – Enterprise, R&D Finance

Technical Product Manager

• Own the vision, strategy, and end-to-end service lifecycle for SharePoint Online and OneDrive for Business.
• Guide the vision, roadmap, and prioritization for platform functionalities, aligning outcomes to adoption and user satisfaction.
• Serve as the primary point of contact and escalation owner for complex issues.
• Ensure templates and configurations align with governance and brand standards.
• Define and maintain standard operating procedures for support and operations.
• Analyze support and usage trends to identify learning opportunities and develop micro-learning materials.
• Prepare and deliver usage, adoption, and service analytics to inform decisions and improvements.

M365 SharePoint, OneDrive Technical Product Manager

• Act as a clinical expert within the Ultrasound Imaging space using a consultative sales approach
• Develop departmental partnerships with decision makers and collaborate with GE Healthcare counterparts
• Provide industry leading support for the development of Ultrasound Enhancing agents in Echocardiography exams
• Deliver in-service education presentations to customers in large and small group settings
• Provide product demonstrations to customers
• Create business plans for territory including opportunity development and competitive strategies
• Develop and foster a network of thought leaders within the territory and track market trends
• Provide clinical support for the development of Ultrasound Enhancing Agents
• Assist with trials, implementation, training, and Echocardiography Ultrasound Enhancing Agents
• Differentiate assigned product offering during various stages of sales process

Procurement

• Develop and implement regional category strategies for assigned categories
• Execute strategic sourcing, R&D sourcing, and supplier negotiations
• Lead cost reduction and cost containment initiatives
• Monitor, track, and report savings performance against established targets
• Manage material and service pricing
• Conduct market analysis and monitor industry trends
• Lead the RFx process
• Analyze supplier quotations and conduct detailed cost breakdown evaluations
• Build and maintain strong, collaborative relationships with suppliers and internal stakeholders
• Actively manage supplier performance issues and escalations
• Identify, assess, and mitigate supply chain risks

Category Manager – MRO

Customer Support

• Provide excellent, professional customer service to end customers, distributors, and subsidiaries in line with company standards
• Receive, process, and manage customer orders through company systems, ensuring accuracy and compliance from order entry through shipment
• Respond promptly and effectively to customer enquiries, requests, and concerns
• Prepare quotations for customers and distributors in line with company policy, where applicable
• Develop and maintain strong product knowledge and an understanding of supply chain processes to support customers accurately
• Collaborate closely with cross-functional teams (Sales, Supply Chain, Finance, Logistics, etc.) to resolve disputes and service issues
• Build and maintain effective working relationships with internal departments to understand service impacts and customer needs
• Establish and nurture trusted relationships with customers and commercial partners
• Provide accurate, consistent information and guidance to customers
• Contribute to a team-focused, proactive working environment that supports service improvement initiatives
• Operates within established company policies, procedures, and systems
• Responsible for the accuracy and completeness of customer orders, quotations, and communication
• Escalates issues appropriately while supporting resolution through collaboration.

Customer Service Representative

Field Engineer

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.

Field Engineer 1

• Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.
• Completing Preventative Maintenance and Field Modification Instruction.
• Ordering and managing repair parts cycle times.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Maintaining tools and test equipment properly and ensuring they are calibrated.
• Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
• Managing vendors’ service delivery processes in compliance with GE Healthcare policies.
• Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
• Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
• May include training of clinical staff on designated equipment.

Field Service Engineer

Frontend Engineer

• Creates user interfaces (UIs) for networking, data management, and cloud infrastructure platforms
• Implements secure, high-performance, and responsive interfaces that integrate with backend APIs, REST to manage data visualization and system control
• Collaborates with UI/UX designers and backend engineers for system integration

Staff Software Developer – Frontend

Account Manager

• Develop in‑depth knowledge of all accounts/hospitals, customer groups, economic drivers, payer and provider mix in your sales territory
• Use procedural data to identify which accounts/hospitals are driving strong Neurosurgery programs and surgical procedures
• Work diligently to achieve annual, quarterly, and monthly sales targets by maintaining an accurate CRM sales funnel with detailed account information
• Provide the National Sales Director – Neurosurgery/Spine with weekly, monthly, and quarterly forecasts that include a rolling 6–12 month outlook
• Ensure consistent compliance with CRM requirements—specifically: accurate and timely opportunity staging, estimated order dates, budget amounts, quoting, forecasting, win/loss analysis, competitive system information, and updated customer contacts
• Develop and execute action plans to drive product and service sales
• Prospect new accounts and manage existing customers by positioning upgrades or additional Neurosurgery/Spine products or solutions
• Generate proposals, prepare sales quotations, plan customer meetings, and perform product demonstrations to highlight ultrasound product capabilities
• Provide analysis to continuously improve territory performance
• Share gathered market intelligence—including pricing trends, competitive insights, field concerns, and customer requirements—through appropriate company channels
• Establish and maintain long-term customer relationships with the ability to identify and capitalize on opportunities that meet immediate customer needs
• Maintain productive after‑sale relationships to enable periodic upselling of products and services
• Proactively identify issues at customer sites and coordinate the resources needed to resolve them, consistently delivering a customer experience aligned with GE HealthCare brand and values
• Prepare reports as requested by management summarizing monthly sales results, customer contacts, hospital visits, and new opportunities—highlighting activity in both existing and competitive accounts
• Participate in sales training and planning meetings as requested to learn about new products and marketing promotions.

Territory Manager – Neurosurgery/Spine

• Cultivate and manage long-term, contracted relationships within the Wholesaler and GPO spaces
• Identify and maximize business opportunities
• Execute on strategic campaigns
• Ensure exceptional client satisfaction
• Work cross-functionally with all Sales stakeholders to minimize end user barriers

Director, Corporate Partnerships

• Responsible for selling Maternal Infant Care equipment to new customers and maintaining relationships with existing accounts in the Minneapolis territory
• Covered products include the GEHC fetal monitor, warmers, incubators and supporting equipment
• Ability to support customers post-sale is key to continued success and growth of business
• Utilizes in-depth knowledge of own and others' sales territory, product lines, markets, sales processes, or customer groups and uses analytical thinking and commercial experience to execute policy/strategy
• Acts as a resource for colleagues with less experience
• May lead small projects with low risks and resource requirements

Product Sales Specialist – Maternal Infant Care

Client Services Representative

• Troubleshoot, install, maintain, and service repair needs on designated equipment, specifically around issues related to device cybersecurity.
• Work closely with multiple device manufacturers regarding cybersecurity issues.
• Work directly with customer IT and security personnel to implement site cyber security policies.
• Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls.
• Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists.
• Perform on-time and accurate device level security actions.
• Own customer clinical device security issues from dispatch or identification of issue to resolution.
• Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction on all device security issues.

Cyber Client Service Technician

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization.

Surgery Field Engineer Apprentice

Consultant

• Support the development and refinement of analytics products by assisting with requirements gathering, documentation, and tracking feature requests
• Analyze client and internal user feedback to help identify product enhancement opportunities and usability improvements
• Assist senior team members in translating business and client needs into analytical use cases, dashboards, or prototype solutions
• Contribute to product testing and quality assurance by validating data outputs, identifying bugs, and documenting issues
• Help maintain product documentation, including data definitions, process flows, user guides, and release notes
• Collaborate with cross‑functional teams (analytics, engineering, design, and activation) to support product build and iteration cycles
• Work alongside program team to engage with clients to validate analytics, gather feedback, and support coaching on interpretation and use of Command Center Tiles to achieve programmatic goals
• Contribute to the preparation of high‑quality, on‑time, and on‑budget deliverables by managing assigned tasks within broader client engagements
• Support client relationship management efforts by participating in meetings with client stakeholders, including IT leaders and mid‑level managers, and contributing thoughtfully to discussions
• Help prepare succinct, clear, and well‑structured client‑ready content, including analysis summaries and executive‑level presentation materials
• Proactively surface potential client needs, risks, or opportunities based on data analysis or client interactions, escalating insights to senior team members

Ultrasound Clinical Sales Specialist

Senior Finance Manager – Enterprise, R&D Finance

M365 SharePoint, OneDrive Technical Product Manager

Ultrasound Clinical Sales Specialist

Category Manager – MRO

Customer Service Representative

Field Engineer 1

Field Service Engineer

Staff Software Developer – Frontend

Territory Manager – Neurosurgery/Spine

Director, Corporate Partnerships

Product Sales Specialist – Maternal Infant Care

Cyber Client Service Technician

Surgery Field Engineer Apprentice

Associate Analytics Consultant