Gartner

Learning and Development

• Lead a team of Operations Associates responsible for the backend operational and logistics support
• Coach team in tracking learner data, building training rosters and executing communications
• Enable a globally consistent training experience through proactive coordination
• Identify and codify best practices to enhance the learner experience
• Enhance operational process by identifying areas for improvement

Team Lead, Operations, Learning and Development

Account Executive

• Drive value delivery with current Gartner clients
• Identify, cultivate, qualify, and close client growth opportunities
• Manage complex high-revenue sales
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, Supply Chain

Artificial Intelligence

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Director, Analyst – AI & Agentic Systems, Digital Workplace Applications

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Program Manager

• Manage the offerings, content design and facilitation for parts of our evolving learning curriculum within Business and Technology Insights
• Collaborate with internal subject matter experts and senior level stakeholders to understand skill needs, enhance the current learning experience, and design new modules and programs as needed
• Manage the marketing of offerings and oversee the scheduling, logistics and resources/budget for sessions
• Facilitate virtual welcome sessions for new hires
• Lead multi-day virtual programs, facilitating introductions, setting up line facilitators and ensuring participants engage and learn from the programs
• Collect and analyze feedback on training sessions, with an emphasis on the quantifiable impact of programs and an eye towards improvement
• Ensure program strategies and design meet BTI L&D standards and provide a return on investment, and are delivered consistently in all regions
• Innovate on learning delivery techniques, experimenting with job aids, videos, eLearning, etc
• Ensure materials and offering information is up-to-date on our BTI L&D intranet portal, our Learning Management System and our marketing materials
• Provide project and change management expertise to large events and business transformation initiatives

Paralegal

• Interface with Gartner’s Sales organization, Finance organization, and operating business units to support the sale and delivery of Gartner Business, Technology and Insight (BTI) and Consulting services to clients in the Americas.
• Manage Gartner’s Commercial contracts and approval process for Americas Legal team, working with stakeholders across partner organizations.
• Lead review and negotiation of simple contracts, such as Nondisclosure Agreements or client dispute settlement agreements.
• Support Credit and Collections group in responding to client disputes, including helping with fact gathering and discussions with clients.
• Maintain Commercial Americas Team’s policy repository, including development and updates to policies, playbooks, and organization of Sharepoint repository.
• Point person for policy questions from Global Commercial team.
• Prepare and communicate internal/external reporting requirements.
• Assist with ancillary information requests related to contractual and business matters.

Senior Paralegal

• Create innovative, thought provoking, and highly leveraged insights offering compelling, objective and actionable advice for Gartner clients
• Develop new insights and ideas through thought leadership
• Conduct in-depth analysis to identify the root cause of a client’s barriers or overall needs
• Research, analyze and predict market trends and shifts to provide actionable insights
• Deliver individualized advice rooted in quantitative and qualitative data to CHROs and other senior HR leaders

Senior Director Analyst – AI's Impact on HR and the Workforce

Data Analyst

• Provide expert guidance to clients on managing the end-to-end procure to pay lifecycle
• Advise technical teams and business stakeholders on leveraging procurement data analytics
• Optimize purchasing decisions and improve operational efficiency
• Maintain the integrity, accuracy, and governance of procurement organization’s master data and analytics

Director Analyst – Procure to Pay, Data Analytics

Operations

• Enable a globally consistent training experience through proactive coordination with team members and stakeholders across multiple functions, regions, and geographies.
• Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting.
• Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale.
• Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions.
• Identify areas for process improvements and collaborate with Operations leadership to implement.
• Support broader global L&D activities and firm wide initiatives.
• Provide LMS support for all programs that may require it.
• Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported.
• Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes.

Operations Associate

Director

• Work closely with senior sales leaders as a key partner to enable sales territory viability and equity
• Drive and present analyses to shape decisions on go-to-market and territory design strategy for a global salesforce
• Apply financial cash flow modeling and business analytics to develop forward-looking projections of potential business decisions and the resulting impact
• Deconstruct the performance and composition of individual sellers and their teams, using internal and external data to identify trends and characterize opportunities
• Collaborate cross-functionally with internal partners across Territory Design, Data Science, Finance, HR, People Analytics and more to facilitate the implementation of project outcomes, streamline processes, and improve communication
• Facilitate the structure and transparency of intended territory composition and attributes to sellers across the organization
• Project manage multiple initiatives across our team’s evolving roadmap

Senior Director, Territory Planning & Analytics

Analyst

• Analyze and identify changing labor market conditions and talent trends
• Pull together proprietary and publicly available data sets to derive new insights
• Provide high quality and timely peer review for research content
• Demonstrate thought leadership in research positions about talent analytics
• Engage with clients virtually or face-to-face and provide actionable advice
• Create and deliver presentation materials for Gartner events
• Attend industry and professional association conferences
• Actively participate in innovation and research discussions
• Mentor and support junior team members as needed

Director, Analyst – Talent Analytics and Labor Modeling

Manager

• Support Sales teams in reviewing Requests for Proposals (RFP) and other forms of solicitations for Gartner services; preparing, communicating and negotiating exceptions to proposed contract terms using corporate guidelines, where applicable, and assisting ancillary information requests related to contractual and business matters.
• Review and negotiate Sales Contracts (master agreements and transactional agreements), Purchase Orders, Amendments, NDAs, data protection and/or information security addendums, etc., including on client contract templates, and liaise with internal stakeholders and clients during negotiation process.
• Manage Gartner’s contracts and contractual relationships within assigned territory, including certain ancillary administrative tasks related to negotiations.
• Understand and communicate contractual requirements to internal stakeholders, including data capture of negotiated clauses.
• Become an expert for the Commercial Americas team for certain areas, including Information Security and Privacy.
• Provide legal and contract interpretation support for customer Collections efforts, in collaboration with Sales and Credit & Collections teams.
• Answer inquiries from and propose problem resolution for Gartner’s internal partners (e.g., finance team for booking and accounts receivables issues, business unit deal teams).
• Successfully resolve multiple active contract negotiations in a timely manner.
• Proactively identify and liaise with internal stakeholders to ensure appropriate protection of Gartner’s interests, while concentrating on the issues that really matter.
• Protection of Gartner’s intellectual property and limit Gartner’s liability.
• Build and maintain relationships with Clients and Gartner associates.
• Perform well under pressure and fulfill tight deadlines.
• Quickly gain an understanding of Gartner services.
• Operate within Gartner’s internal systems platforms.

Contracts Manager

Security Engineer

• Research, analyze and predict expected market trends
• Communicate complex concepts concisely to senior-level executives
• Collaboratively write and publish analysis

Director Analyst – Infrastructure Security and Networking

Recruitment

• Guide leaders in shaping business and technology decisions
• Deliver actionable insights
• Collaborate with teams globally
• Support client enterprises in achieving priorities

Talent Sourcer

• Create innovative, thought provoking, and highly leveraged "must-have insights" content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches
• Develop in-depth analysis to identify root causes of client barriers or needs
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Research, analyze and predict market trends to provide advice to clients and vendors
• Create and deliver high value presentation materials for Gartner events and conferences
• Provide sales support serving as voice of the market to help Insights teams create content
• Mentor and coach junior team members
• Identify research process improvements to enhance team performance