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Client Success Manager, China Market
GartnerClient Success Manager ensuring Gartner clients in Greater China utilize their subscriptions effectively. Build relationships, introduce services, and collaborate to enhance client engagement.
About the role
Key responsibilities & impact- Build, develop and manage relationships with a variety of Senior and C-Level clients of tech companies in Greater China region
- Introduce Gartner services and capabilities to new clients
- Lead client calls, understand client priorities, and recommend a program of action
- Collaborate with internal Gartner partners to maximize value and overcome obstacles
Requirements
What you’ll need- 4+ years relevant professional experience
- Strong communication, prioritization, critical thinking, collaboration, and influencing skills
- Native or full professional fluency in both English and Mandarin
- Bachelor’s degree preferred
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationprioritizationcritical thinkingcollaborationinfluencing