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Gartner

Client Success Manager, China Market

Gartner

Client Success Manager ensuring Gartner clients in Greater China utilize their subscriptions effectively. Build relationships, introduce services, and collaborate to enhance client engagement.

Posted 6/14/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Build, develop and manage relationships with a variety of Senior and C-Level clients of tech companies in Greater China region
  • Introduce Gartner services and capabilities to new clients
  • Lead client calls, understand client priorities, and recommend a program of action
  • Collaborate with internal Gartner partners to maximize value and overcome obstacles

Requirements

What you’ll need
  • 4+ years relevant professional experience
  • Strong communication, prioritization, critical thinking, collaboration, and influencing skills
  • Native or full professional fluency in both English and Mandarin
  • Bachelor’s degree preferred

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
communicationprioritizationcritical thinkingcollaborationinfluencing