Assistant Manager, SME Operations

Funding Societies | Modalku Group

contract

Posted on: 9/19/2025

Origin: • 🇸🇬 Singapore

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Mid-LevelSenior

About the role

Accountable for day-to-day cash/transaction operations, reconciliation and related KPIs (TAT, productivity, capacity)
Ensure Operations team processes and reconciles day-to-day transactions timely and accurately (disbursal, repayments, refunds)
Innovate and improve operational processes and flows, including automation
Streamline and standardize operations where applicable
Assist Operations Manager to manage operational risk and take remedial action when required
Implement initiatives for Singapore focused on operational needs (e.g. maximizing Virtual Accounts and APIs with local bank(s))
Lead and participate in multi-functional ad hoc projects to improve operational efficiencies
Partner with Finance, Compliance, and Risk teams to ensure regulatory and standards compliance
Maintain and supervise documentation of processes and decisions
Cover operational gaps and handle ad hoc requests as required

Minimum 3 years of experience in ledger management or accounting (preferably with added experience in process optimization)
Meticulous and detail-oriented especially in checking and submitting data on spreadsheets
Able to see both the “larger picture” and the details
Resilience and tenacity, not knocked down by difficult situations and times
Independent worker who does not require excessive hand-holding
Excited by enhancing operational efficiencies and productivity (e.g. do better, do faster, do less)
Enjoy translating analysis results into actionable business recommendations
Confident and clear at communicating complex ideas and information and collaborating across teams
Keen to learn / “Growth mindset”
Team player; puts the team ahead of self
Willingness to constantly experiment and try new things
Customer-centric mindset
Strong stakeholder management skills
Alignment to, and ability to demonstrate adherence to company values