Funding Societies | Modalku Group

People Operations

• Support day-to-day HR operations, such as updating employee records, managing HR databases, and ensuring compliance with company policies.
• Assist in employee onboarding and offboarding processes, including first day induction and offboarding formalities.
• Help in organizing employee engagement activities and events to enhance company culture, e.g. company offsite, team events, recognition programs, wellness initiatives, and townhalls, and proactively collect feedback to enhance employee satisfaction and morale.
• Handle simple administrative tasks, such as employee benefits (insurance), letters, immigration matters.
• Address employee’s basic queries and issues promptly and effectively, ensuring a positive employee experience.
• Assist in drafting HR communications, internal memos, and announcements.
• Participate in the development and refinement of HR policies and procedures.
• Assist in office management/ workplace services to ensure seamless functionality and address related issues on the office space, facilities, and office supplies and inventory.
• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress.

People Advisory & Operations Intern

Business Development Rep

• Assist Sales Officer in daily sales & marketing activities
• Support preparation of credit reports and borrower creation in internal system (CC)
• Follow up on pending documentation with issuers and clients
• Perform bank statement analysis via PERFIOS
• Assist with administrative and ad-hoc tasks as assigned

Business Development Intern

Marketing

• Develop and manage marketing campaigns to drive user acquisition (for borrower, partner and lender), maintain engagement and improve retention through online and offline channels that align with the current business strategy and goals
• Analyze campaign performance, understand the drivers of ROI, identify key learnings and iterate quickly
• Understand and regularly monitor/track competitor movement to keep updated with their marketing/business activities as references and insights
• Manage to build/maintain relationship with targeted media list, related associations including conducting regular media visits between Funding Societies key spokesperson and the targeted media and associations, including responding to media inquiries within their preferred timeline
• Lead, mentor and develop a high-performing team, fostering a culture of team excellence, innovation, and continuous learning
• Develop and manage strategy for social media and blog performance for Funding Societies Thailand
• Working together with Human Resources team to manage internal communications activities to maintain engagement with internal stakeholders and maintain c-NPS score
• Manage all planning, traffic and scheduling for all the following activities: marketing events, pitching events, promotion materials, public relations, internal communications, and ongoing campaigns
• Compile monthly reports on the result of all stated above activities
• Work closely with the creative design team to develop relevant marketing collateral
• Work closely with the finance team to track monthly marketing budget vs. spending
• Work closely with the digital marketing team to collaborate as a business partner to support digital campaigns and manage business activities schedule.
• Ad hoc duties as assigned

Marketing Manager

Compliance

• Subject matter expert on AML/CFT and KYC issues
• Manage information requests and liaison communication with the SEC and other government agencies
• Design, evaluate, maintain internal policies, and coordinate with different department managers to help shape the company's approach on Compliance and related matters
• Regularly assess the efficiency of control systems and recommend improvements.
• Review, evaluate and audit company procedures and reports to identify hidden risks or common issues.
• Lead employee training sessions on compliance issues.
• Perform compliance review on outsourcing vendors.
• Maintain various compliance and regulatory registers

Senior Compliance Officer

Analyst

• - Reading, assessing, analyzing, and interpreting client's credit data, financial statements, and other financial reports of companies.
• - Undertake credit appraisal and recommendation for applications.
• - Ensure credit review on all applications are in compliance with the company’s credit strategy and policies.
• - Conduct industry study and regular update on economic review for the reference of all business units to keep abreast with the fast-changing business landscape and environment.
• - Support and participate in credit related projects, system enhancement and process improvement.
• - Ad-hoc assignments and other responsibilities delegated by the supervisor from time to time.

Credit Analyst – 1 year contract

Financial Planning and Analysis

• **What you will do:**
• **Business Partnering****
• - Partner with Business Heads and Sales/Marketing to drive business decisions.
• - Advise on sales commission/incentive plans and conduct deep-dive sales analyses as required.
• - Work closely with Business Heads on driver-based approaches for forecasting and budgeting exercises.
• - Support Monthly/Quarterly Business Reviews, providing insights on revenue drivers, headcount, sales productivity and operating expenses.
• **Financial Analysis & Insights****
• - Run scenario modeling, ROI evaluation, and Risk & Opportunity tracking.
• - Align financial metrics with KPIs and provide insights on key performance trends.
• - Design and improve dashboards & reporting templates, ensuring timely reporting with actionable insights.
• - Support quarterly forecasts, annual plans, and ad-hoc analysis.

Senior Financial Planning & Analysis Manager

Data Analyst

• Run recurring and ad-hoc report pulls from dashboards, databases, and analytics tools
• Validate data accuracy, investigate anomalies, and flag inconsistencies
• Support dashboard updates, fixes, and basic troubleshooting
• Perform basic exploratory analysis to help explain trends, changes, or outliers in reports
• Translate data outputs into clear, concise summaries for decisionmaking
• Use AI tools to:
• - Generate and refactor SQL queries
• - Automate recurring report pulls and summaries
• - Assist with data validation and QA checks
• Help prototype lightweight automations that reduce repetitive analytics work

Data Analytics Intern

Product Designer

• Addressing Financial Advisors' (FAs') inquiries to gain insights into their common requirements.
• Conducting training for FAs on system utilization and enabling them to effectively communicate system functionalities to clients.
• Managing the comprehensive relationship lifecycle with the aforementioned clients.
• Developing a Financial Advisor and customer dashboard tailored to meet their specific needs.

User Experience Intern

• Conduct comprehensive credit assessments for both individual and corporate HP loan applications.
• Ensure that credit requests are processed within the designated turnaround time, adhering to FSMY’s credit policies and lending guidelines.
• Identify and mitigate potential risks associated with hire purchase agreements.
• Develop and maintain strong relationships with internal and external stakeholders, including sales teams and customers.
• Mentor and provide guidance to junior credit analysts.
• Contribute to the continuous improvement of credit policies, procedures, and risk assessment methodologies.
• Stay abreast of industry trends, regulatory changes, and economic conditions impacting the hire purchase market.
• Ad-hoc assignments and other responsibilities delegated by the supervisor from time to time.

Credit Analyst – Hire Purchase

Social Media Manager

• Social Media Content Creation - Create and adapt content for platforms such as Instagram, LinkedIn, TikTok, and Facebook, including captions, short-form videos, carousels, and stories tailored to different audiences.
• Short-Form Video Support - Assist in planning, editing, and publishing short-form video content such as testimonials, behind-the-scenes clips, SME stories, and product explainers using tools like Canva and basic video editors.
• Content Calendar & Publishing - Support the planning and scheduling of posts, ensuring content aligns with campaign timelines, product launches, and key marketing initiatives.
• Community & Engagement Support - Monitor comments, messages, and engagement across social channels, flagging opportunities for interaction, trends, and content ideas.
• Campaign & Trend Execution - Help execute social-first campaigns including referral pushes, awareness drives, and seasonal initiatives, while staying on top of platform trends and best practices.
• Performance Tracking & Insights - Track social media performance metrics such as reach, engagement, clicks, and video views. Help compile weekly or monthly reports and translate insights into content improvements.
• Cross-Team Collaboration - Work closely with the Marketing Lead, designers, and video team to ensure content is on-brand, accurate, and aligned with business goals. Campaign & Content Support for South-East Asia markets

Social Media Intern

Customer Support

• **What you will do :**
• - **Support Customer Engagement**: Assist the team in delivering best-in-class experiences by responding to customer inquiries via our omni-channel support systems. You will learn to engage with speed, empathy, and effectiveness.
• - **Assist with Onboarding & Compliance**: Support the new customer onboarding process by helping to process applications and conducting initial KYC (Know Your Customer) verification checks under supervision.
• - **Operational Support**: Handle day-to-day operational and administrative tasks within the CX portfolio to ensure the department runs efficiently.
• - **Data Compilation**: Assist in gathering feedback from chats & calls for the team to look into service improvements.
• - Performance Tracking: Monitor and contribute to customer success metrics, learning how individual performance impacts company goals.
• - **Culture & Values**: Demonstrate a strong eagerness to learn and a commitment that aligns with our mission and company values.