Funding Societies | Modalku Group

Data Engineer

• Design, develop and maintain scalable, production-grade data pipelines and build new API integrations to support growing data volume and complexity across our lending and payments products.
• Build and maintain modular, tested, and well-documented data transformation models using dbt on top of Snowflake.
• Lead high-impact data platform initiatives end-to-end-- from scoping and technical design through delivery, monitoring, and iteration.
• Collaborate with analytics, data science, and business teams to evolve data models that power BI tools, regulatory reporting, and data-driven decision making across the organization.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of sources using SQL, Snowflake, dbt, and AWS big data technologies.
• Partner with Executive, Product, Risk, Finance, and Engineering stakeholders to resolve data-related technical issues and support their data infrastructure needs.
• Champion data quality, governance, lineage, and cost efficiency across the data platform.
• Mentor junior and mid-level data engineers through code reviews, design reviews, and knowledge sharing.

Senior Data Engineer

People Operations

• Support day-to-day HR operations, such as updating employee records, managing HR databases, and ensuring compliance with company policies.
• Assist in employee onboarding and offboarding processes, including first day induction and offboarding formalities.
• Help in organizing employee engagement activities and events to enhance company culture, e.g. company offsite, team events, recognition programs, wellness initiatives, and townhalls, and proactively collect feedback to enhance employee satisfaction and morale.
• Handle simple administrative tasks, such as employee benefits (insurance), letters, immigration matters.
• Address employee’s basic queries and issues promptly and effectively, ensuring a positive employee experience.
• Assist in drafting HR communications, internal memos, and announcements.
• Participate in the development and refinement of HR policies and procedures.
• Assist in office management/ workplace services to ensure seamless functionality and address related issues on the office space, facilities, and office supplies and inventory.
• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress.

People Advisory & Operations Intern

• Clean, organize, update and validate HR datasets to ensure reporting accuracy
• Maintain and improve People analytics reports and dashboards for internal stakeholders
• Support the team in building automated reporting processes to reduce manual work
• Assist in preparing people metrics, hiring reports, and workforce insights
• Work with large datasets using Excel / Google Sheets
• Help identify opportunities to improve data structure, reporting workflows, and dashboards
• Support ad-hoc data analysis and reporting projects across the People team
• Document processes to ensure consistent reporting standards

People Analytics, Reporting Intern

Customer Support

• Support CX Lead in the development, documentation, and continuous improvement of SOPs, ensuring operational consistency and regulatory compliance.
• Drive end-to-end Customer Experience operations, including KYC processing, customer and investor communications, and service execution, working closely with the operations team.
• Support crowdfunding and investor-related CX activities, including investor communications and operational workflows.
• Manage and develop customer-facing knowledge resources, including partner, SME, and investor article centers, to improve engagement and self-service adoption.
• Respond to customer and investor inquiries across multiple platforms, including digital channels and social media, with speed, empathy, and professionalism.
• Support investor onboarding, conversion, and engagement initiatives, contributing to customer satisfaction, retention, and growth.
• Take ownership of customer experience metrics, including NPS, CSAT, and customer feedback programs, translating insights into actionable improvements.
• Collaborate with internal and external stakeholders to deliver CX initiatives aligned with business objectives.
• Contribute to ad-hoc projects and strategic initiatives as assigned by the CX Lead.

Senior Executive, Customer Experience

Business Development Rep

• Assist Sales Officer in daily sales & marketing activities
• Support preparation of credit reports and borrower creation in internal system (CC)
• Follow up on pending documentation with issuers and clients
• Perform bank statement analysis via PERFIOS
• Assist with administrative and ad-hoc tasks as assigned

Business Development Intern

Marketing

• Develop and manage marketing campaigns to drive user acquisition (for borrower, partner and lender), maintain engagement and improve retention through online and offline channels that align with the current business strategy and goals
• Analyze campaign performance, understand the drivers of ROI, identify key learnings and iterate quickly
• Understand and regularly monitor/track competitor movement to keep updated with their marketing/business activities as references and insights
• Manage to build/maintain relationship with targeted media list, related associations including conducting regular media visits between Funding Societies key spokesperson and the targeted media and associations, including responding to media inquiries within their preferred timeline
• Lead, mentor and develop a high-performing team, fostering a culture of team excellence, innovation, and continuous learning
• Develop and manage strategy for social media and blog performance for Funding Societies Thailand
• Working together with Human Resources team to manage internal communications activities to maintain engagement with internal stakeholders and maintain c-NPS score
• Manage all planning, traffic and scheduling for all the following activities: marketing events, pitching events, promotion materials, public relations, internal communications, and ongoing campaigns
• Compile monthly reports on the result of all stated above activities
• Work closely with the creative design team to develop relevant marketing collateral
• Work closely with the finance team to track monthly marketing budget vs. spending
• Work closely with the digital marketing team to collaborate as a business partner to support digital campaigns and manage business activities schedule.
• Ad hoc duties as assigned

Marketing Manager

Compliance

• Subject matter expert on AML/CFT and KYC issues
• Manage information requests and liaison communication with the SEC and other government agencies
• Design, evaluate, maintain internal policies, and coordinate with different department managers to help shape the company's approach on Compliance and related matters
• Regularly assess the efficiency of control systems and recommend improvements.
• Review, evaluate and audit company procedures and reports to identify hidden risks or common issues.
• Lead employee training sessions on compliance issues.
• Perform compliance review on outsourcing vendors.
• Maintain various compliance and regulatory registers

Senior Data Engineer

People Advisory & Operations Intern

People Analytics, Reporting Intern

Senior Executive, Customer Experience

People Advisory & Operations Intern

Business Development Intern

Marketing Manager

Senior Compliance Officer