Senior Executive, Digital Process

Funding Societies | Modalku Group

Professional driving digital automation initiatives at a leading SME digital finance platform in Southeast Asia. Collaborating with cross-functional teams to enhance operational efficiency and productivity.

Posted 6/24/2026full-timeSingapore • 🇸🇬 SingaporeSeniorWebsite

About the role

Key responsibilities & impact

Design, build, and optimise workflow automations using tools such as Activepieces, SendGrid, HubSpot, Jira, and other low/no-code platforms.
Identify repetitive manual tasks and propose scalable, end-to-end automation solutions that improve process efficiency.
Lead automation projects for product workflows (e.g. Start-up Financing onboarding and renewal processes), ensuring seamless integration and accurate reporting.
Develop and maintain CRM dashboards and performance tracking tools to enhance visibility of business metrics.
Collaborate with cross-functional SG teams on ad-hoc and strategic automation initiatives.
Provide technical and operational support for new digital tools, workflow enhancements, and system roll-outs.
Document workflows, standard operating procedures (SOPs), and user guides to support change management.
Maintain and enhance existing automation flows to ensure reliability, scalability, and compliance.
Manage digital file structures, integrations, and version control across systems to support ongoing process improvements.
Monitor system performance, troubleshoot issues, and coordinate with vendors or internal teams for resolution.

Requirements

What you’ll need

Diploma or Bachelor’s degree in Business, Information Systems, Operations, or related fields.
2–4 years of experience in process improvement, digital automation, or operations support.
Proficiency in workflow/automation tools (e.g. Activepieces, HubSpot, Jira).
Strong analytical, problem-solving, and documentation skills.
Excellent communication and stakeholder management abilities.
Prior exposure to fintech, lending, or process-driven environments is an advantage.

Benefits

Comp & perks

Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workflow automationprocess improvementdigital automationperformance trackingdocumentationsystem integrationtroubleshootingversion controldata analysisreporting

Soft Skills

analytical skillsproblem-solvingcommunicationstakeholder managementcollaborationchange managementorganizational skillsleadershipadaptabilityattention to detail