Frontify

Implementation Specialist

• As an Implementation Consultant within Product Services, you are responsible for leading and coordinating the post-sales implementation journey for new customers.
• You act as the primary point of contact during this critical transition phase, ensuring customers are both operationally and technically prepared for a successful onboarding.
• Working closely with Sales, Customer Success, Partnerships, and Technical Solutions, you align stakeholders, clarify requirements, and drive implementation milestones forward.
• You proactively identify risks, manage dependencies, and ensure all prerequisites are in place before onboarding begins.
• Implementation serves as the central coordination layer between deal close and Customer Success handover — ensuring a seamless transition, strong customer confidence, and a solid foundation for long-term success.

Senior Implementation Consultant

Customer Success Manager

• You'll guide new customers through onboarding and provide comprehensive training to ensure maximum value of our product.
• You'll develop and maintain strong, long-term relationships with key stakeholders, conducting regular check-ins to gather feedback and provide updates.
• You'll act as the primary point of contact for customer inquiries and issues, ensuring timely and effective resolution.
• You'll monitor customer usage patterns to identify underutilization and provide strategies to increase adoption.
• You'll oversee the renewal, upsell, and cross-sell process, collaborating with Account Managers as needed to address concerns and ensure customer retention.
• You'll work with customers to develop and implement strategies that align our product’s capabilities with their business goals.
• You'll collaborate closely with sales, product, technical support, and marketing teams to ensure a seamless customer experience and spearhead interdepartmental initiatives.

Senior Enterprise Customer Success Manager

• Guide new customers through onboarding and provide comprehensive training to ensure maximum product value
• Develop and maintain strong, long-term relationships with key stakeholders, conducting regular check-ins for feedback
• Act as the primary point of contact for customer inquiries and issues, ensuring timely resolution
• Monitor customer usage patterns to identify underutilization and provide strategies for increased adoption
• Oversee renewal, upsell, and cross-sell processes, collaborating with Account Managers as needed for customer retention
• Work with customers to align strategies that leverage our product’s capabilities with their business goals
• Collaborate closely with sales, product, technical support, and marketing teams for a seamless customer experience

Backend Engineer

• You’ll develop new features within a modular architecture while migrating existing legacy code into it.
• You’ll architect solutions that ensure scalability, security, and maintainability.
• You will collaborate with product management, design, and engineering toward viable product development changes from discovery to delivery.
• You will mentor other developers regularly with pair programming, code reviews, and alike.

Senior Backend Engineer – DAM

Content Marketing Manager

• - You’ll lead and develop the Brand & Content Strategy team, which ladders up to the Brand Marketing Lead.
• - You’ll coach and support team members in developing their strategic capabilities, helping them grow from strong executors into confident strategic thinkers.
• - You’ll lead the development and evolution of our brand narrative across campaigns, channels, and regions.
• - You’ll define messaging frameworks and story arcs that support awareness, demand, and ABM motions.
• - You’ll ensure brand consistency, quality, and clarity across all touch points.
• - You’ll guide your team to translate strategy into clear, scalable content systems and execution plans.
• - You’ll partner with Product Marketing, Field Marketing, Growth, and Partnerships to connect content to pipeline and expansion.
• - You’ll lead brand campaign strategy, ensuring every campaign strengthens long-term brand equity.
• - You’ll partner closely with our internal creative team and external agencies to deliver distinctive and consistent brand work.
• - You’ll define thought leadership platforms and editorial points of view that build authority with priority accounts.

Senior Manager, Brand & Content Strategy

• Guide new customers through onboarding and deliver tailored training to maximize product value.
• Build and maintain strong, long-term relationships with key stakeholders, conducting regular check-ins to gather feedback and share updates.
• Be the go-to contact for customer questions and issues, ensuring timely, high-quality support.
• Monitor product usage to spot trends, address underutilization, and drive deeper adoption.
• Lead renewal conversations and identify upsell and cross-sell opportunities, ensuring long-term retention.
• Partner with customers to align Frontify’s capabilities with their evolving business goals.

Financial Planning and Analysis

• Together with the team, you’ll own key revenue operations such as invoicing, customer renewals, and dunning. Ensuring accuracy, timeliness, and a smooth customer experience.
• Support customers with operational requests related to purchase orders, supplier portals, and payment methods.
• Help execute day-to-day operations and maintain data consistency across internal tools and systems.
• Collaborate with Customer Success, Sales, and Partner teams to resolve pricing, quoting, and customer record questions, ensuring smooth handoffs and alignment.
• Support initiatives that improve data quality, streamline workflows, and enhance the experience for both customers and internal teams.
• Assist with recurring routines like quarter-end reviews and data validations.
• Contribute to projects that focus on scaling operations, optimizing systems, and improving the quote-to-cash process.

Finance Operations Associate

Product Marketing

• Drive product growth by championing the customer perspective
• Translate technical capabilities into clear, compelling value propositions
• Develop a deep understanding of products and their impact on customers
• Refine messaging and highlight value based on that knowledge
• Partner with Product Managers, Marketing teams, and other Product Marketers to ensure messaging speaks directly to brand and marketing professionals
• Empower teams across the business with insights that drive alignment and success

Senior Product Marketing Manager – 12 month FTC

• Act as a proactive advocate for Frontify’s product by sharing product features, use cases, and insights across the company.
• Utilize tools like Loom and Screenstudio for engaging video overviews.
• Maintain close relationships with key stakeholders in the Product, Marketing, and Commercial teams to create effective enablement materials.
• Manage communication to keep everyone informed and aligned across product initiatives.
• Take lead on go-to-markets and create clear value propositions and marketing plans.
• Gather and synthesize customer and market insights, providing valuable feedback to product teams.
• Collaborate with the Marketing team to support external campaigns for new product features and updates.