Frontify

Account Manager

• Be a trusted advisor and revenue growth driver for valued clients
• Manage renewals and close expansion opportunities
• Build long-lasting relationships with high-potential enterprise accounts
• Conduct comprehensive account mapping and develop strategic plans
• Collaborate to ensure seamless onboarding, adoption, retention, and satisfaction
• Leverage Salesforce for uncovering opportunities

Key Account Manager

• As a Key Account Manager, your mission is to be a trusted advisor and revenue growth driver for Frontify’s valued clients.
• You will manage renewals, identify and close expansion opportunities, and build long-lasting relationships with a diverse portfolio of high-potential enterprise accounts.
• By leveraging strategic account planning and your commercial expertise, you will align client needs with Frontify’s innovative solutions, enabling customers to achieve their goals while driving measurable business outcomes for our organization.
• You will own and manage a portfolio of 20-25 strategic accounts, with a focus on renewals, cross-sell, and upsell opportunities to drive Annual Recurring Revenue growth.
• You will proactively identify and close expansion opportunities using strategic account planning, value-based selling, and deep customer insights.
• You will build strong relationships with key stakeholders, including C-suite executives, acting as a trusted advisor to help them unlock maximum value from Frontify’s solutions.
• You will conduct comprehensive account mapping and develop strategic plans tailored to customer needs, unlocking opportunities across subsidiaries, brands, and parent companies.
• You will collaborate closely with Sales and Customer Success teams to ensure seamless onboarding, adoption, retention, and customer satisfaction.
• You will leverage Salesforce with enhanced account hierarchy structures to uncover and connect opportunities within multi-entity organizations.
• You will develop, refine, and implement unified account playbooks that outline strategic account management best practices, ensuring consistency in approach and driving revenue growth across the portfolio.

• Manage a portfolio of enterprise customers across the US, driving revenue growth.
• Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
• Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.
• Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
• Negotiate expansions with a focus on long-term partnership health and sustainable growth.
• Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
• Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.

Senior Enterprise Account Manager

• Lead, develop, and expand a high-performing global team of Account Managers.
• Build and oversee the account management strategy, ensuring a consistent approach to retention, expansion, and account development.
• Establish clear success metrics, forecasting methods, and reporting processes that connect customer value with revenue performance.
• Collaborate cross-functionally with Sales, Product, and Marketing to align customer priorities with Frontify’s business goals.
• Strengthen executive relationships within key accounts and across internal teams.
• Coach the team and lead with clarity, influence, and commercial awareness.

Director, Strategic Account Management

• Proactively build relationships with creative agencies that align with Frontify’s vision
• Effectively showcase the value of Frontify through tailored presentations and demonstrations
• Monitor, track, and optimize agency-driven opportunities
• Onboard new agency partners and empower them to present, sell, and integrate Frontify’s offerings
• Consistently work toward sales targets and business goals

Senior Agency Partner Manager

Product Designer

• We're all about helping brands turn ideas into impact.
• Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
• With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
• Your Team
• Your new team is a group of motivated, collaborative, and innovative people. They are Product Managers, Researchers, Analysts, Designers, and Developers from diverse backgrounds. They enjoy working together to create and evolve a well-loved product, while always leaving space for fresh ideas and new approaches. Outside of work, they’re parents, gamers, bookworms, adrenaline seekers, and so much more.
• Your Mission
• As Director of Product Design, you'll set design strategy and vision, and oversee design execution, guiding your team of about 13 designers from discovery to delivery. You'll lead strategic direction across the design organization—ensuring teams are solving the right problems efficiently—while partnering with Product and Engineering leadership to drive business outcomes. You'll build design capabilities, establish quality standards, and develop designers. All while ensuring our products balance user needs with data-driven business impact.

Director, Product Design

QA Engineer

• You care about our automated tests in Playwright and Cypress. You work on keeping them stable and meaningful. You care about organizing them well in code and know how to do so (SOLID principles, Page object pattern, etc.).
• You work with our CI/CD setup using GitHub Actions, Slack, ClickUp, Linear integrations, and automation tools like make.com or Tray.io.
• You solve complex test scenarios. If necessary, you dive into React, TypeScript, JavaScript, and related frameworks to understand the unit under test and solve difficult test scenarios.
• You measure and report on the impact of your enabling initiatives, fostering a culture of continuous improvement and giving teams clear visibility into quality metrics.
• You coach stream-aligned teams on adopting effective QA strategies, tools, and practices to boost product quality and delivery speed.
• You conduct assessments of current testing processes, spot gaps, and collaborate on tailored improvement plans.
• You deliver targeted training sessions, workshops, or pair-programming sessions to upskill developers and testers in test automation, TDD/BDD, and more.

Senior QA Engineer

Backend Engineer

• Collaborate with product managers and fellow engineers to build and optimize a dynamic, scalable, and high-performance platform.
• Contribute to architectural decisions, and drive technical excellence across the stack with emphasis on the backend.
• Ensure efficient data structures, optimized access/transaction handling and seamless web communication.
• Work on API design and implementation, optimizing backend and frontend performance and ensuring high-quality code with well-defined testing strategies.

Senior Backend Engineer – Media Delivery

Product Marketing

• You will act as a proactive advocate for Frontify’s product by sharing product features, use cases, and insights across the company.
• You will utilize tools like Loom and Screenstudio for engaging video overviews, and join or host meetings to share knowledge, answer questions, and deepen team alignment.
• You will maintain close relationships with key stakeholders in the Product, Marketing, and Commercial teams to create effective enablement materials and ensure ongoing alignment with Frontify’s strategic goals.
• You will manage communication to keep everyone informed and aligned across product initiatives.
• You will take lead on go-to-markets and create clear value propositions and marketing plans.
• You will gather and synthesize customer and market insights, providing valuable feedback to product teams to inform development and enhance product-market fit.
• You will bring data and findings to life in a way that drives decisions and fuels impactful product and feature updates.
• You will collaborate with the Marketing team to support external campaigns for new product features and updates.
• You will leverage customer and market insights to ensure messaging aligns with product goals and resonates with user needs.
• You will translate technical specifications into benefit-led messaging that resonates with both users and business stakeholders.
• You will use tools such as Figma, Gong, Amplitude, and Salesforce to manage projects, analyze data, and create presentations, with a focus on data-driven decision-making and content creation.

Senior Product Marketing Manager

Engineering Manager

• Lead a software development team, mentor engineers, inspiring high performance, and fostering team cohesion.
• Collaborate effectively with product managers, designers, and cross-functional stakeholders (e.g., QA, DevOps) to align on goals and deliverables.
• Contribute to product strategy, plan team roadmap, and drive the team toward measurable, successful outcomes.
• Actively participate in hands-on development, working alongside engineers to design, implement, and review features.
• Take ownership of delivering high-quality software on time, proactively managing risks and dependencies.
• Architect scalable solutions, guide technical vision, and balance innovation with technical debt.
• Apply expertise in Agile methodologies (e.g., Scrum or Kanban) to optimize team processes and enhance efficiency.

• Proactively build relationships with creative agencies that align with Frontify’s vision, ensuring they see the value in our platform.
• Effectively showcase the value of Frontify through tailored presentations and demonstrations that align with agency needs and workflows.
• Monitor, track, and optimize agency-driven opportunities to ensure sustainable growth and profitability.
• Onboard new agency partners and empower them to confidently present, sell, and integrate Frontify’s offerings.
• Consistently work toward sales targets and business goals, measuring success through partner engagement and revenue growth.

Senior Agency Partner Manager – DACH

Sales Development Rep

• Generate qualified leads within new accounts to drive sales pipeline growth
• Strategically prospect enterprise clients via personalized cold calls, emails, and multi-touch campaigns
• Collaborate with Account Executives to identify and develop high-potential opportunities
• Anticipate objections and position tailored solutions to drive prospects into the sales cycle
• Manage a high volume of target accounts with strong prioritization and organization
• Synthesize complex information and make it digestible and relevant for executive buyers
• Research lines of business, buyer personas, and their priorities
• Participate in structured onboarding and enablement to ramp into the role

Sales Development Representative

Customer Success Manager

• Guide new customers through onboarding and provide comprehensive training to ensure maximum value of the product
• Develop and maintain strong, long-term relationships with key stakeholders, conducting regular check-ins to gather feedback and provide updates
• Act as the primary point of contact for customer inquiries and issues, ensuring timely and effective resolution
• Monitor customer usage patterns to identify underutilization and provide strategies to increase adoption
• Oversee the renewal, upsell, and cross-sell process, collaborating with Account Managers as needed to ensure customer retention
• Work with customers to develop and implement strategies that align the product’s capabilities with their business goals
• Collaborate closely with sales, product, technical support, and marketing teams to ensure a seamless customer experience and spearhead interdepartmental initiatives

Enterprise Customer Success Manager

DevOps Engineer

• Ensure Frontify’s system infrastructure is cared for, maintained, and improved in a fast-changing environment.
• Work closely with R&D and engineering teams to find root causes of bugs and help fix them; document relevant processes.
• Design, maintain, and improve cloud infrastructure leveraging DevOps experience.
• Develop and maintain monitoring and observability frameworks to ensure system performance, reliability, and early issue detection.
• Manage and optimize web servers, relational databases, and Linux-based systems.
• Utilize Docker for containerization and manage orchestration tools (Kubernetes or AWS ECS) for deployment and scalability.
• Build and maintain scalable and secure solutions using AWS services.
• Collaborate with Engineering, QA and Security teams to streamline workflows, troubleshoot issues, and enhance system deployment processes.
• Implement and maintain security best practices across infrastructure and deployments, including access management, vulnerability scanning, and incident response.
• Contribute to compliance with security standards and foster a strong DevSecOps culture within the engineering team.

Senior DevOps Engineer

• You’ll develop new features within a modular architecture while migrating existing legacy code into it.
• You’ll architect solutions that ensure scalability, security, and maintainability.
• Collaborate with product management, design, and engineering toward viable product development changes from discovery to delivery.
• Mentor other developers regularly with pair programming, code reviews, and alike.

Senior Backend Engineer – DAM

• We're all about helping brands turn ideas into impact.
• Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
• With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
• Your team
• This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they’re not advising, supporting, or guiding our customers on the latest features, they'll be enjoying the great outdoors, hanging out with their friends and family, or even sailing.
• Your Mission
• As the Senior Director of Customer Success, you will lead and strengthen Frontify’s U.S. CS organization with a balance of strategic vision and hands-on leadership. Reporting to the VP of Global Customer Success, you will guide the team to deliver exceptional customer outcomes, improve operational efficiency, and ensure alignment with global goals.
• You will be a leader who is ready to get involved, whether that means partnering with team leads to solve challenges, stepping into key customer conversations, or making critical business decisions. Your focus will be on building a high-performing, solutions-oriented team that supports customer success at scale while contributing to the long-term growth of the company.