Senior Product Researcher

Frontify

Senior Product Researcher at Frontify shaping product insights through rigorous research and AI workflows. Collaborating with various teams to enhance product strategy and development based on user needs.

Posted 6/24/2026full-timeRemote • 🇨🇭 SwitzerlandSeniorWebsite

About the role

Key responsibilities & impact

Partner with product trios to deliver timely, decision-ready research that informs product strategy and development.
Plan and conduct qualitative research, including customer interviews, synthesis, and structured analysis.
Perform competitive and market research to help teams understand trends, opportunities, and emerging customer needs.
Design, build, and maintain AI-assisted workflows that improve research operations, including recruitment, synthesis, analysis, and reporting.
Create reusable research tools, templates, and frameworks that enable product teams to answer common research questions independently.
Establish quality standards and validation processes that ensure AI-generated outputs are grounded in real evidence and sound research practices.
Improve how research is captured, shared, and reused across the organization.
Present findings in ways that build genuine empathy for users — turning data and interviews into stories that stick and drive decisions.
Collaborate closely with Product Managers, Designers, Data Scientists, and Engineers to connect customer insights with product outcomes.
Proactively identify opportunities to increase the impact, efficiency, and scalability of research at Frontify.
Balance multiple priorities across teams while maintaining a high bar for rigor, quality, and speed.

Requirements

What you’ll need

5+ years of experience in product research, user research, market research, or a related discipline within SaaS or technology environments.
Extensive experience conducting qualitative research and translating findings into actionable recommendations.
Strong analytical thinking and a hypothesis-driven approach to problem solving.
Experience conducting competitive and market research using reliable, evidence-based methods.
Natural storyteller with excellent presentation skills.
Comfortable working alongside quantitative researchers, product managers, product designers, and engineers.
Understanding of where automation can create leverage and where human judgment remains essential.
Experience building, improving, or experimenting with AI-enabled workflows, research operations, or automation tools; experience with platforms such as n8n is a plus.
Thrive in highly autonomous environments with the ability to define priorities and drive initiatives forward independently.
Enjoy working cross-functionally, sharing work early, incorporating feedback, and helping teams learn quickly.
Fluent in English.

Benefits

Comp & perks

A minimum of 25 days annual leave per year
Parental, family care, and bereavement leave
Daily sickness benefits and accident insurance
Paid educational and wellbeing days off
Wellbeing, learning and development, and commuter allowance
Home office setup budget
Pension fund: contributions paid 60% by us and 40% by you
Access to exclusive perks and discounts from hundreds of top brands
Workation: Work from inspiring locations around the world for up to 45 days per year!
Invite to our summer company meet-up

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

qualitative researchcompetitive researchmarket researchAI-assisted workflowsdata analysisresearch synthesisevidence-based methodsactionable recommendationsautomation toolsresearch operations

Soft Skills

analytical thinkingstorytellingpresentation skillsproblem solvingcross-functional collaborationautonomyprioritizationfeedback incorporationinitiative drivingempathy building