Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
Proactively introduce, educate and convert Partners onto Fresha’s payments solution
Optimise listing content and availability competitiveness on the marketplace to maximise conversions
Serve as a dedicated advisor for a pool of Partner accounts and assist them on their journey to product adoption
Advise Partners on suitable product selection based on their needs and specifications
Ensure a strong Partner Experience through building relationships and attending video meetings with Partners to communicate Fresha features and benefits
Build key internal relationships with Sales and Onboarding teams to ensure smooth transition and handover of Partners
Collaborate with Product teams to provide product feedback to help enhance future releases
Use consultative sales techniques to understand customer needs and upsell and cross-sell the Fresha Platform
Report to the Account Manager Team Lead and work in a fast-paced, autonomous environment
Requirements
Arabic speaking is a mandatory requirement
Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role
Commercially motivated with an ability to adapt and achieve targets
Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
Naturally proactive and inquisitive, with a desire to consistently learn and improve
Previous experience in an outbound call environment or a related sales position preferred
Excellent and proven written, verbal and presentation skills
Creative thinking and problem-solving mindset
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
Happy to roll sleeves up and assist the team when required
Ability to self-starter with a proactive approach
Comfortable working in a fast-paced and changing environment
Benefits
Inclusive workforce where individuals of all backgrounds feel comfortable
Accessibility support during the interview process and after joining
Office-based collaboration (work from the office five days per week)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingconsultative sales techniques