Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
Proactively introduce, educate and convert Partners onto Fresha’s payments solution
Optimise listing content and availability competitiveness on the marketplace to maximise conversions
Serve as a dedicated advisor for a pool of Partner accounts, assisting them on their journey to product adoption
Advise Partners on suitable product selection based on their needs and specifications
Ensure a strong Partner Experience through building relationships and attending video meetings with Partners to communicate Fresha features and benefits
Build internal relationships with Sales and Onboarding teams to ensure smooth transition and handover of Partners
Collaborate with Product teams to provide product feedback to help enhance future releases
Use consultative sales techniques to understand customer needs and upsell/cross-sell the Fresha Platform
Report to the Account Manager Team Lead and drive monetisation of the Fresha platform
Requirements
Arabic speaking is a mandatory requirement
Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role
Commercially motivated with ability to adapt and achieve targets
Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
Naturally proactive and inquisitive with desire to consistently learn and improve
Previous experience in an outbound call environment or a related sales position preferred
Excellent and proven written, verbal and presentation skills
Creative thinking and problem-solving mindset
Ability to interact with people across the business and build strong relationships, including ability to effectively influence upwards
Team player willing to assist the team when required
Self-starter with a proactive approach
Comfortable working in a fast-paced and changing environment
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
commercially motivatedproactiveinquisitiveexcellent written skillsexcellent verbal skillspresentation skillscreative thinkingproblem-solvingrelationship buildingteam player