About the role
- Report directly to the Account Manager Team Lead
- Accountable for building relationships and driving monetisation of the Fresha platform
- Meet key performance indicators on monetisation and revenue growth by proactively engaging with and educating Partners on platform value
- Proactively introduce, educate and convert Partners onto Fresha’s payments solution
- Optimise listing content and availability competitiveness on the marketplace to maximise conversions
- Serve as a dedicated advisor for a pool of Partner accounts and advise on product selection
- Ensure strong Partner experience through video meetings and effective communication of Fresha features and benefits
- Build internal relationships with Sales and Onboarding teams to ensure smooth transition and handover of Partners
- Collaborate with Product teams to provide product feedback and help enhance future releases
- Use consultative sales techniques to understand needs and upsell/cross-sell the Fresha Platform
Requirements
- 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
- Demonstrated ability to effectively close deals, negotiate, and convert opportunities
- Commercially motivated with an ability to adapt and achieve targets
- Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
- Naturally proactive and inquisitive, with a desire to consistently learn and improve
- Previous experience in an outbound call environment or a related sales position preferred (Teleprospecting)
- Excellent and proven written, verbal and presentation skills
- Creative thinking and problem-solving mindset
- Strong relationship building and hunter mentality
- Happy to roll sleeves up and assist the team when required (Team Player)
- Ability to self-start with a proactive approach (Initiative)
- Greek language proficiency (role titled "Greek Speaking")
- Added bonus: Fluency in English and Greek
- Added bonus: Experience within the beauty & wellness industry
- Inclusive workforce and equal consideration for employment
- Accessibility support during interview process and once employed
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementdata analysisconsultative salesnegotiationdeal closingupsellingcross-sellingcommercial outcomesperformance indicatorsproduct feedback
Soft skills
relationship buildingcommunicationproblem-solvingcreativityteam playerinitiativeproactivityadaptabilitypresentation skillsinquisitiveness