Sales Account Manager
Fresha
Sales Account Manager
Fresha
full-time
Posted on:
Location Type: Office
Location: Manila • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report to the General Manager, South East Asia and be accountable for building relationships and driving monetisation of the Fresha platform
- Meet KPIs on monetisation and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
- Proactively introduce, educate and convert Partners onto Fresha’s payments solution
- Optimise listing content and availability competitiveness on the marketplace to maximise conversions
- Serve as a dedicated advisor for a pool of Partner accounts and assist them on their journey to product adoption
- Advise Partners on suitable product selection based on their needs and specifications
- Ensure a strong Partner Experience through video meetings and effective communication of Fresha features and benefits
- Build internal relationships with Sales and Onboarding teams to ensure smooth transitions and handovers
- Collaborate with Product teams to provide product feedback to enhance future releases
- Use consultative sales techniques to understand customer needs and upsell/cross-sell the Fresha Platform
Requirements
- 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
- Commercially motivated with ability to adapt and achieve targets
- Proven experience in using and analysing data and reporting to improve commercial outcomes
- Naturally proactive and inquisitive with desire to consistently learn and improve
- Previous experience in an outbound call environment or a related sales position preferred (teleprospecting)
- Excellent written, verbal and presentation skills
- Creative thinking and problem-solving mindset
- Strong relationship-building and hunting skills
- Team player, happy to support team when required
- Self-starter with a proactive approach
- Added bonus: Fluency or conversational in English and Tagalog
- Added bonus: Experience within the beauty and wellness industry
Benefits
- Inclusive workforce - At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. Everyone who applies will receive fair consideration for employment.
- We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
- Accessibility support during the interview process and/or once you join (applicants can request accommodations)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingconsultative sales techniquesproduct adoptionmonetisationrevenue growthupsellingcross-sellingmarketplace optimisationcontent optimisation
Soft skills
relationship-buildingcommunicationcreative thinkingproblem-solvingteam playerself-starterproactiveadaptabilityinquisitivepresentation skills