Build relationships and drive monetisation of the Fresha platform, reporting to the Account Manager Team Lead
Meet key performance indicators on monetisation and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
Proactively introduce, educate and convert Partners onto Fresha’s payments solution
Optimise listing content and availability competitiveness on the marketplace to maximise conversions
Serve as a dedicated advisor for a pool of Partner accounts, assisting them on their journey to product adoption
Advise Partners on suitable product selection based on their needs and specifications
Ensure a strong Partner Experience through building relationships, attending video meetings, and effectively communicating Fresha features and benefits
Build key internal relationships with Sales and Onboarding teams to ensure smooth transition and handover of Partners
Collaborate with Product teams to provide product feedback to help enhance future releases
Use consultative sales techniques to understand customer needs and upsell and cross-sell the Fresha Platform
Work autonomously in a fast-paced, changing environment and make an impact
Requirements
3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
Demonstrated ability to effectively close deals, negotiate, and convert opportunities
Shown to be commercially motivated with an ability to adapt and achieve targets
Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
Naturally proactive and inquisitive, with a desire to consistently learn and improve
Previous experience in an outbound call environment or a related sales position preferred
Excellent and proven written, verbal and presentation skills
Creative thinking and problem-solving mindset
Relationship building and hunter mentality
Team player, happy to roll sleeves up and assist the team when required
Ability to self-start with a proactive approach
(Added bonus) Fluency in English and Greek
(Added bonus) Experience within the beauty & wellness industry
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.