Fresenius Kabi USA

Field Engineer

• Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management
• Provide preventative maintenance in accordance with published procedures
• Keep performance and maintenance records on the equipment
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
• Analyze equipment failures to determine cause and recommend corrective action
• Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
• Maintain customer good will through effective communication of all services rendered
• Effectively manage company assets including company vehicle, computer, trunk stock parts inventory, test equipment and tools

Field Service Engineer – Kansas City, Omaha

Implementation Specialist

• Collaborates with internal multi-disciplinary team members from pharmacy, technical, and project management teams.
• Coordinates clinical project tasks, timelines, project milestones, and communicates project status with key stakeholders.
• Engages with clinical stakeholders within the healthcare system.
• Develops and maintains executive and departmental relationships with nurses, physicians, other clinicians at client sites.
• Conducts Infusion Systems Assessment in partnership with customer, to identify customer’s specific clinical practices/workflows, potential opportunities for workflow adjustments, and clinical guidance for product configurations.
• Provides guidance to sales teams on tubing cross references for both dedicated and non-dedicated sets.
• Provides direct clinical, customer-facing support on Fresenius Kabi’s infusion products across all phases of the implementation.
• Schedules, prepares, coordinates, and facilitates training for Fresenius Kabi’s customer clinicians (users, super users, and peer-based training) on the appropriate use of our IV Therapy products.
• Communicates and escalates risks, concerns and customer issues to the project manager, internal clinical team, and senior leadership.
• Leads clinical efforts for product integration with EMR (Electronic Medical Records) partners for customer projects.
• Applies understanding of clinical workflows, voice of customer, and healthcare expertise to refine practice and aid clients in developing tailored solutions.
• Ensures client satisfaction through follow-up, client responsiveness and thorough communication.
• Multitasks and coordinates efforts between multiple implementations.
• Provides on-going clinical customer support.
• Provides sales support during device demonstrations/pump fairs as directed by implementation leaders.
• Completes all training requirements, including all department-specific, compliance training, etc.

Clinical Implementation Specialist

Marketing

• Work with cross-functional teams
• Utilize insights to develop provider-specific messaging
• Generate and analyze customer data/insights
• Actively contribute to design, development, and implementation of GPO initiatives
• Support the development of targeted media plans
• Assess market dynamics and competitive activity
• Establish collaborative working relationships
• Develop content and collaborate with sales training
• Support congress activities and GPO meetings
• Effectively communicate brand vision and strategy

Marketing Manager

Manager

• Responsible for National Account representation to assigned group purchasing organizations, and select IDNs.
• Requires excellent communication skills, written & oral, motivation, a professional presence and credibility, flexibility and the ability to listen and learn the business and needs of the customer.
• Develops and negotiates profitable contracts with customized programs as needed.
• Manages customer relationship and business.
• Acts as the key communication link between National Account customer and all departments of Fresenius Kabi.
• Communicates the contractual status to the Sales Force and supports their efforts in calling on GPO/IDN membership.
• Communicates and interacts with key thought leaders and committee members in their IDN/GPO / Customer base.
• Develops new markets as needed: oncology distributor, retail, alternate site, wholesaler/GPO, and individual health networks.
• Recognizes and adapts to changes in the customer's national accounts environment.

Manager, National Accounts

Procurement

• Execute day-to-day procure to pay activities
• Convert approved requisitions to purchase orders
• Manage PO changes and confirmations
• Maintain vendor master data
• Support internal requestors on P2P tools and procedures
• Collaborate with Materials/Planning, Accounts Payable, and suppliers to resolve routine issues
• Track and monitor purchase orders and delivery communications
• Act as a point of contact for local requestors and suppliers regarding procurement queries
• Support continuous improvement initiatives

Procurement Administrator

Therapist

• Develop and maintain an expert understanding of Fresenius Kabi’s assigned product portfolio, including current and future market trends, products, and competitors
• Maintain a thorough understanding of the future pipeline products and their characteristics and market requirements, e.g., competitive landscape, competitive and value-based pricing, market dynamics, and barriers to entry
• Lead execution of assigned product launches and line extensions, including the development of product forecasts, pricing strategy, sales collateral and sales and clinical training videos
• Develop collaterals ensuring compliance with brand positioning and guidelines, aligned with strategic marketing plans and financial goals
• Ongoing interface with field, managing customer requests and product requirements
• Conduct continuous surveillance of the environmental landscape to assess and make recommendations of future needs both organizationally and product focused on achieving business goals
• Actively work with business analytics team in tracking tools to effectively manage sales/marketing programs and increase contract compliance
• Provide pricing recommendations to help maximize product sales and gross profit
• Serve as a resource and partner in the various sales channels such as specialty distributors, wholesalers, and group purchasing organizations
• Work with national accounts, trade relations, business analytics, and contract marketing
• Develop and provide support to line management with the preparation of presentations for leadership pertaining to strategic planning and forecasting
• Collaborate cross-functionally to align forecasting goals between the Market Unit (MU) and the Business Unit (BU)
• Work with internal/external stakeholders, supply chain, and customer service to ensure accurate and timely forecasting for new and existing products
• Assist in the execution of Market Research, Advisory Boards, and speaker programs
• Work closely with targeted KOLs to obtain feedback vital in the development of specific brand-related strategies and the evaluation of new opportunities
• Attend and coordinate the success of local, regional, and national meetings and conferences as required
• Completes all training requirements, including all department-specific, compliance training, etc.
• Participates in all reasonable work activities as assigned by management

Senior Manager, Marketing – IV Therapy

• Develops and maintains an understanding of Fresenius Kabi’s infusion technology business, including current and future market trends for IV Therapy offerings, products, and competitors
• Performs a key role in the development of digital strategy for the US infusion technology/IV therapy portfolio business
• Works to optimize omnichannel campaigns and establish key performance indicators to help assess success and determine opportunities for enhancements
• Supports national conference strategy, drives development of materials and promotions for conferences, and collaborates with cross-functional planning teams
• Manages website updates and Search Engine Optimization (SEO), and analyzes website metrics to determine opportunities for improvements
• Helps develop advertising strategy and works with media agencies on ad creation, placements and analysis
• Collaborates with field teams to understand customer needs and collaborates with internal cross-functional teams to drive IVT projects through execution
• Collaborates with agencies and/or vendors to develop sales collateral and other marketing materials based on business needs
• Tracks content in Veeva PromoMats and manages collateral updates and improvements
• Completes necessary paperwork for project oversight, such as needs assessment forms, statements of work, and sponsorship forms
• Leads development and management of SharePoint team portal
• Attends and provides support at conferences and customer events as needed
• Completes all training requirements, including all department-specific, compliance training, etc.
• Participates in any and all reasonable work activities as assigned by management
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Manager, Marketing – Infusion Technology

• Provide technical direction and support to customers on operation and maintenance of company products
• Serve as customer contact on technical and service-related problems
• Demonstrate uses and advantages of products
• Work closely with sales and marketing, QA/QC and research and development to address customer concerns
• Determine corrective action and customer follow-up
• Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management
• Provide preventative maintenance in accordance with published procedures
• Keep performance and maintenance records on the equipment
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
• Analyze equipment failures to determine cause and recommend corrective action
• Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
• Maintain customer goodwill through effective communication of all services rendered
• Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools

Field Service Engineer

Supply Chain

• Responsible for planning, analyzing and perform day-to-day supply chain activities.
• This position is responsible for assisting in executing and achieving the plant inventory targets, KPIs, and purchase order analysis for direct and indirect orders.
• This position relies on experience, judgment, and analysis to accomplish goals.
• Works with plant purchasing team to ensure inventories are supplied in a timely manner and at the proper stock levels.
• Receives production schedules from plant planning team and performs detailed analysis to determine any supply variances.
• Performs analysis of inventory & supply to prepare results into meaningful written documentation and presentation material.
• Reports on supply chain KPI’s as well as tracking exceptions.
• Responsible for assembling data, analyzing performance, identifying problems, and developing recommendations which enhance purchasing operations.
• Maintains tracking of key data sets (low inventory warning report, on-time delivery of orders, purchase order cost history, and other KPI’s)
• Performs necessary functions within SAP including reviewing inventory reports, ensuring inventory accuracy in SAP, and perform root-cause analysis when significant discrepancies discovered.
• Performs special projects, as assigned.

Supply Chain Analyst

• Receive approved purchase requisitions from corporate functions and execute transactions in a timely and accurate manner
• Validate purchase orders by ensuring completeness and correctness of requisition detail to minimize service errors
• Release reviewed and approved purchase orders to suppliers
• Create and maintain accurate vendor master data in the procurement system; keep supplier information updated to ensure data integrity
• Track and monitor purchase orders, ensuring efficient management of changes regarding delivery date, price, and quantity
• Order confirmation maintenance in SAP for Direct and proactive communication with Material Management
• Drive monitoring of delivery and coordinate/follow-up with suppliers before delivery
• Verify and handle price and quantity differences
• Ensure purchase orders are approved in accordance with defined rules
• Maintain master data to support compliance and operational accuracy
• Act as a point of contact for local requestors and suppliers regarding procurement queries
• Provide guidance and training to local requestors on procurement tools and processes
• Support continuous improvement initiatives by identifying process gaps and suggesting enhancements

Analyst

• The Commercial Insights and Analytics Sr. Analyst serves as a key liaison between Finance and Commercial teams, delivering actionable insights that drive profitable growth and informed decision-making.
• This role translates complex data into clear business narratives, supports financial planning, forecasting, and demand alignment, and partners cross-functionally to evaluate commercial performance, pricing, GTN, and investment decisions.
• The position leads performance reporting, profitability analysis, and scenario modeling while ensuring data integrity and governance across all analytics.
• Leveraging tools such as SAP, TM1, SAC, and Qlik, enhances forecasting accuracy, optimizes margins, and drives process improvements to enable efficient, data-driven business outcomes.
• Collaborate with Marketing, Sales, and Product teams to evaluate new product launches, promotional investments, and commercial performance.
• Design and execute complex financial models and scenario analyses to support pricing, investment decisions, and business cases across multiple functional areas.

Senior Analyst, Commercial Insights and Analytics

• Supervise and develop U.S. Operational Procurement teams (10+ employees), ensuring alignment with corporate procurement policies and industry-specific compliance standards
• Ensure proper staffing levels and required skill sets to support procurement operations in a regulated pharmaceutical environment including planning with specific shift-rotation consideration including skill-set mapping
• Coach team leaders, establish performance goals, oversee skill development, and create individualized development plans
• Provide strategic oversight of end-to-end procurement operations, including vendor onboarding, vendor master data governance, catalog optimization, contract administration, and the delivery of high-quality end-user support and training
• Manage data analytics and reporting processes to ensure accuracy, transparency, and timely delivery of procurement KPIs
• Ensure consistent implementation and execution of Service Level Agreements (SLAs) and provide clear, transparent reporting to internal stakeholders
• Maintain complete, up-to-date documentation of procurement processes and procedures in accordance with pharma compliance and audit requirements
• Act as the primary contact for internal and external auditors regarding procurement-related processes
• Ensure compliance with external reporting and tax requirements; will act as a liaison with local company contacts regarding monthly closing procedures
• Collaborate closely with Global Business Services (GBS) and Global Procurement Centers of Excellence to ensure alignment, standardization, and continuous improvement.

Manager, Procurement Shared Services

• Provide strategic oversight of pharmacy and medical rebate validation to protect revenue, ensure contractual compliance, and strengthen Gross-to-Net integrity.
• Lead enterprise governance over data validation, dispute strategy, accrual accuracy, and vendor performance.
• Drive analytics, automation, and systemic corrective actions to reduce financial leakage, improve recovery outcomes, and ensure audit-ready compliance across payer rebate programs.
• Set enterprise validation strategy and own end-to-end rebate revenue integrity across pharmacy and medical benefit claims.
• Establish and oversee data integrity governance for rebate submissions.
• Lead contract operationalization and policy translation in partnership with Contracting/Legal.
• Maintain strong understanding of PBM/MBM formulary structures, coverage criteria, benefit design changes.
• Serve as subject matter expert on PBM/MBM formulary structures and benefits design changes.
• Sponsor, Design & Lead payer rebate audit program.

Senior Manager, Managed Care Rebate Integrity – Controls

Full-stack Engineer

• Leads the development and revision of all product risk documentation per current industry standards and regulatory requirements.
• Collaborates with cross-functional team members to build Use and Design Failure Modes and Effects Analyses (FMEAs) and Risk Assessments
• Identifies, and verifies effectiveness of, risk control measures throughout the product lifecycle.
• Reviews risk management processes with other business units and leads adoption of best practices.
• Reviews Process FMEAs developed by contract and internal manufacturing teams.
• Participates in Risk Management Committee meetings, preparing information to be presented and capturing and tracking action items to closure.
• Leads compliance with, and continuous improvement of, internal risk processes
• Develops and updates the Safety Assurance Case in collaboration with Clinical Product Specialist, Human Factors Engineering and Regulatory Affairs.
• Performs additional R&D system engineering activities as needed including requirements management, architecture review, V&V strategy, and post-market surveillance
• Leads post-market surveillance activities to maintain accurate, updated risk management files including responsibility for MAUDE database reviews, complaints analysis and CAPAs ownership.
• Uses computer-based tools to manage versions of risk objects and traceability to requirements and specifications.
• Displays advance understanding of theories/practices utilized by own discipline and other disciplines outside the primary area of expertise to identify coverage of risks, requirements, architectural components, functions and performance.
• Evaluates results relative to product requirements, definitions and/or program goals.
• Applies standard techniques to solving difficult problems.
• Work independently with latitude for individual judgment.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Guides the conceptualization of new methodologies, materials, machines, processes or products.
• Generates innovative solutions to complex problems through the use of multiple disciplines and technical principles.
• Advise senior management regarding appropriate action.
• Works on solving complex issues within department, where analysis of situations or data requires an in-depth evaluation of variable factors.
• Erroneous decisions or failure to achieve goals may result in additional costs and serious delays in overall schedules.
• Routinely provide advice and assistance to team members regarding routine and unique problems.
• May supervise or direct Sr engineers and lower-level engineers on assigned projects.

Senior Principal Engineer, Infusion Systems

Operations

• Develop the LVP Service Depot team’s financial budget, strategic plan, targets, and performance objectives.
• Measure and manage the day-to-day Depot operations that pertain to service call generation, spare part order management and device repairs. Oversee key areas such as call creation, order entry, data entry, oversight for internal operations activities such as staff utilization, depot repair purchase order receivables, workload volumes, throughput, and efficiencies.
• Responsible for managing key employee-related activities including scheduling, timecards, time off approvals, development plans, performance management, compensation reviews, etc.
• Provide service logistic support including service order updates and part order fulfillment, depot operations, new product launches, upgrades, and FCAs across North America operations.
• Collaborate with appropriate teams to ensure accurate and efficient completion of service orders.
• Partner with key stakeholders such as Customers, Distribution, Supply Chain, Quality, Sales, Marketing, INS Business Unit, Field Services, Finance, and external vendors to resolve issues and drive customer loyalty.
• Support the CX Factor with direct ownership of the LVP Service Depot targets and results.
• Accountable for employee compliance with established internal policies and practices.
• Accountable for ensuring that functional talent management objectives are met. Develops plans to handle resource and staffing issues and be involved with recruiting, selection staffing, and retention of teams.
• Responsible for periodic operational audits for LVP Service Depot teams.
• Owner LVP Service Depot team processes including SAP SME role and ensuring processes are current and compliant (ex. Depot team member device training).
• Adhere to all environmental, health and safety SOP’s, equipment, policies and procedures, including any department specific requirements.
• Support strategic projects and embed a culture of continuous improvement to include identification and implementation of process improvements.

Field Service Engineer – Kansas City, Omaha

Clinical Implementation Specialist

Marketing Manager

Manager, National Accounts

Procurement Administrator

Senior Manager, Marketing – IV Therapy

Manager, Marketing – Infusion Technology

Field Service Engineer

Supply Chain Analyst

Procurement Administrator

Senior Analyst, Commercial Insights and Analytics

Manager, Procurement Shared Services

Senior Manager, Managed Care Rebate Integrity – Controls

Senior Principal Engineer, Infusion Systems

Manager, Technical Service Operations