Fortive

Business Operations

• Serve as a liaison between business teams and technical teams to support day-to-day CRM operations
• Gather, analyze, and document business requirements; translate them into technical specifications and user stories
• Partner closely with development teams to implement enhancements and support ongoing Salesforce functionality
• Support and optimize Salesforce CRM and Experience Cloud (customer-facing applications), including a new customer portal initiative
• Drive continuous improvement of existing processes, workflows, and system capabilities
• Manage multiple functional areas within Salesforce, working alongside other analysts who own different components (e.g., core Salesforce vs. other platforms)
• Facilitate conversations with stakeholders, ask probing questions, and dive deep into system and process challenges
• Ensure alignment between business processes and how systems are configured and utilized

Business Systems Analyst

ServiceNow

• Administer and maintain the ServiceNow platform, ensuring high availability and performance
• Configure and manage workflows, business rules, client scripts, UI policies, and forms
• Manage users, roles, groups, and access controls
• Support and enhance ITSM, ITOM, and VR modules
• Perform upgrades, patches, and platform releases, including testing and validation
• Monitor system performance and troubleshoot issues
• Maintain documentation for configurations, processes, and procedures
• Collaborate with stakeholders to gather requirements and implement solutions
• Ensure platform compliance with security and governance standards
• Provide Tier 2/3 support and training for end users as needed

ServiceNow Administrator/Developer

Network Engineer

• Design, implement, and maintain enterprise network infrastructure (LAN/WAN/WLAN).
• Manage and optimize routing and switching environments (SDWAN,SDA,BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP).
• Configure and support firewalls, VPNs, and network security controls.
• Lead network upgrades, migrations, and major infrastructure projects.
• Support and troubleshoot network performance issues and outages (root cause analysis).
• Monitor network health using tools like SolarWinds / ThousandEyes (or similar).
• Maintain network documentation: diagrams, IP schema, standards, and runbooks.
• Work with service providers for circuit turn-ups, troubleshooting, and escalations.
• Ensure high availability, redundancy, and disaster recovery readiness.
• Mentor junior engineers and provide technical guidance.
• Participate in on-call rotation and support after-hours maintenance activities.
• Design and support cloud network architecture including:
• AWS VPC / Transit Gateway / Route Tables / NACLs / Security Groups
• Azure VNet / VNet Peering / UDR / NSGs / Cloud Firewall.

Senior Network Engineer

Systems Engineer

• Administer Microsoft 365 tenants, ensuring secure and stable operations
• Monitor service health, coordinate incident response, and produce RCA documentation
• Maintain tenant configuration baselines and ensure alignment across Commercial and GCCH environments where feasible
• Identify opportunities to improve automation, policy enforcement, and visibility using PowerShell, Microsoft Graph, and M365 reporting tools
• Support tenant-level deployment and configuration of Microsoft 365 AI capabilities
• Implement and manage AI governance controls including: Feature enablement/disablement, User and group-level access scoping, workspace and app-level permissions that impact AI data access
• Partner with Security, Privacy, and Legal teams to validate AI readiness of tenant configuration, ensure AI features comply with data handling, retention, and regulatory policies
• Track AI feature rollout status, limitations, and differences between Commercial and GCCH, and communicate impact to stakeholders
• Configure and maintain Conditional Access, MFA, authentication policies, and device-based access controls
• Enforce least privilege access using Entra ID RBAC, PIM)
• Manage admin role assignments and privileged workflows with auditability in mind
• Support audit requests and compliance assessments related to both collaboration data and AI usage
• Administer governance for Teams creation, external access, federation, and app permissions.
• Oversee third-party and first-party app governance, including, App approvals, blocked apps, and OAuth app consent
• Review and manage Teams apps, add-ins, and agents in alignment with AI governance standards

Senior System Engineer, MS 365

Operations

• Act as the lead for ITSM processes, including incident, problem, change, and configuration management.
• Continuously optimize ITSM workflows and service models to improve reliability, efficiency, and user experience.
• Serve as a subject matter expert (SME) for ServiceNow ITSM modules, best practices, and platform governance.
• Define, monitor, and analyze ITSM metrics and KPIs; translate insights into actionable improvements.
• Identify trends and systemic issues impacting service quality and drive continuous improvement initiatives.
• Partner with IT and business stakeholders to ensure IT services align to operational and strategic priorities.
• Lead the incident management lifecycle, ensuring timely identification, escalation, resolution, and documentation.
• Facilitate blameless post-incident reviews, guiding stakeholders through root cause analysis and corrective actions.
• Monitor recurring incidents and lead initiatives to reduce incident frequency and mean time to resolution (MTTR).
• Own problem management activities end-to-end, from detection and analysis to long-term prevention strategies.
• Partner closely with infrastructure, application, security, and business teams to resolve complex issues and improve service outcomes.
• Support vendor relationships related to ITSM tooling and services, contributing to performance reviews and value realization.

IT Service Operations Lead

• Design and implement end-to-end Microsoft Fabric solutions leveraging Lakehouse/Warehouse, Data Pipelines, Dataflows Gen2, and Fabric capacities.
• Build scalable data ingestion, transformation, and modeling pipelines that support analytics, self-service BI, and downstream AI use cases.
• Implement standardized medallion-style data architectures (e.g., bronze/silver/gold) with strong data quality, lineage, and observability.
• Optimize Fabric workloads for performance, reliability, and cost efficiency, including capacity utilization and refresh strategies.
• Develop enterprise-grade Power BI semantic models designed for reuse, performance, and AI-readiness.
• Create and maintain Power BI reports and dashboards with a strong focus on usability, performance, and accessibility.
• Apply advanced DAX and Power Query (M) techniques to optimize large models and complex datasets.
• Implement and manage Power BI deployment pipelines, workspace strategies, and lifecycle management (dev/test/prod).
• Design AI-ready data models and semantic layers that support Microsoft Copilot, natural language querying, and generative AI experiences.
• Partner with architecture and AI teams to align Fabric and Power BI assets with the organization’s broader AI and Copilot strategy.
• Ensure datasets are curated, documented, and governed to support trusted AI outputs (certified datasets, promoted models, consistent definitions).
• Identify opportunities to embed AI-driven insights into Power BI, Power Apps, and Microsoft 365 workflows.
• Contribute to enterprise standards for responsible AI enablement, including data quality, security boundaries, and explainability.
• Build supporting Power Apps and Power Automate flows that extend analytics insights into operational workflows.
• Integrate solutions with Microsoft 365 services (Teams, SharePoint, OneDrive, Outlook) for collaboration, distribution, and automation.
• Implement and maintain data security, access controls, and governance policies, including RLS, sensitivity labels, and workspace controls.
• Support Power BI and Fabric administration, including capacity monitoring, usage analysis, audit logs, and environment governance.
• Produce audit-ready documentation: solution architectures, semantic model definitions, AI usage considerations, and operational runbooks.
• Act as a trusted technical advisor to stakeholders during requirements gathering, solution design, and prioritization.

IT Systems Engineer – Fabric & Power Platform

Account Manager

• Identify and pursue opportunities for business growth in the assigned territory
• Develop and execute sales strategies to achieve revenue targets
• Build and maintain relationships with key stakeholders, including customers, distributors, and partners
• Develop account plans that identify opportunities for growth and outline strategies for achieving revenue targets
• Conduct regular business reviews with key customers and distributors to review performance metrics, identify areas for improvement, and align future goals and objectives
• Identify and pursue new business opportunities within existing accounts, as well as new accounts that fit the company's ideal customer profile
• Negotiate contracts and pricing agreements with key customers, ensuring that all terms and conditions are mutually beneficial and consistent with company objectives
• Serve as an expert in specific industries (building off successes in previous roles), staying up to date with industry trends, competitors, and regulatory issues
• Collaborate with cross-functional teams to develop and execute industry-specific sales strategies, including product development, pricing, and marketing campaigns
• Provide industry-specific insights and thought leadership to the overall sales organization, helping to differentiate the company's offerings and win new business in the market
• Build and maintain relationships with key industry organizations and influencers, representing the company at industry events and conferences
• Monitor and analyze customer and market trends, providing insights and recommendations to the sales team and cross-functional partners to drive sales growth and improve customer satisfaction
• Maintain accurate records of all customer interactions, sales activities, and deal information in the company's CRM system
• Maintain accurate sales records and reports based on individual performance to targets

Key Account Manager – Bilingual French

Platform Engineer

• Design, develop, and maintain Infrastructure as Code (IaC) using Terraform or similar tools
• Design and operate CI/CD pipelines supporting infrastructure and platform services
• Implement and maintain Policy as Code (PaC) to enforce security and compliance standards
• Design and support multi-account cloud environments and landing zones
• Contribute to the development of reusable platform modules, standards, and reference architectures
• Automate provisioning, configuration, and lifecycle management of infrastructure
• Collaborate with Security and Architecture teams to enforce CMMC-aligned controls
• Improve platform reliability through automation, standardization, and self-service capabilities
• Support integration of identity, logging, and monitoring services across environments

• Design and implement scalable infrastructure solutions across AWS, on-prem, and hybrid environments
• Build and maintain reusable Infrastructure as Code (IaC) modules and platform components
• Develop and enforce secure-by-design solutions aligned to CMMC Level 2 and enterprise security requirements
• Partner with Security Architecture and GRC to translate security and compliance requirements into implementable controls
• Lead the implementation of network segmentation, identity integration, logging, and monitoring solutions
• Drive adoption of automation-first practices, including CI/CD pipelines and Policy as Code (PaC)
• Solve complex platform and infrastructure challenges through hands-on engineering and rapid iteration
• Contribute to and refine platform standards, patterns, and reference implementations through working code
• Support and mentor engineering teams on best practices for infrastructure, automation, and platform design
• Evaluate and integrate new technologies (including AI-enabled platforms) with a focus on practical implementation and risk alignment

Principal Platform Engineer

Administration

• Administers subcontracts for Defense Industry projects, ensuring contractual compliance and alignment with company objectives.
• Supports the procurement process by drafting and reviewing subcontract documents and agreements.
• Maintains accurate records of all subcontract activities and documentation.
• Monitors subcontractor performance to meet contractual obligations.
• Coordinates with project managers, finance, legal, and other internal teams to ensure cohesive subcontract management.
• Assists with the negotiation of terms and conditions and resolution of contractual issues.
• Ensures compliance with government contracting regulations, including FAR/DFAR, as applicable.
• Facilitates effective communication between the company and subcontractors.

Subcontracts Administrator

Email Marketing Manager

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Email Marketing Specialist – Global

Consultant

• Review client documentation prior to and during inspections (drawings, reports, maintenance records, etc.).
• Perform visual inspections of building systems including HVAC, plumbing, fire protection, controls, and distribution systems.
• Evaluate system conditions using professional judgment, including conformance with client standards and applicable codes related to accessibility, life safety, energy, and sustainability where required.
• Collaborate with client facilities staff to understand operations, capital investments, and functional needs.
• Use tablets and mobile data‐collection software to document findings and support condition assessments with photographic evidence.
• Develop replacement and corrective cost estimates using Gordian cost libraries and vendor research when necessary.
• Document findings in Gordian’s asset management and capital planning software.
• Perform individual quality assurance to ensure findings are accurate, complete, and aligned with project scope.
• Support client inquiries by providing clarification and guidance related to assessment findings.

Facilities Assessment Consultant – Mechanical

General Counsel

• Partner proactively with Ralliant Sensors & Safety Systems operating companies in the Americas region to enable growth and provide practical timely, business-focused and sound legal advice on a variety of commercial related legal matters, including sales and marketing, services, antitrust guidance, commercial disputes, and others as needed to appropriately manage risk
• Draft, negotiate and advise on a wide range of complex commercial contracts and transactions including product sales and services, software, XaaS and technology licenses, consulting, bids and tenders, distributor, partnership, supplier, and other business model contracts
• Drive improved and innovative processes to scale efficiencies in the legal support of commercial and go-to-market solutions
• Develop and deliver legal training for business partners to advance business needs and ensure proper functioning and transparency of contractual and other processes.
• Collaborate with other members of the Commercial and International team to ensure a consistent global approach
• Contribute to successful development and implementation of legal team initiatives
• Manage other legal matters or undertake special projects as requested by leadership
• Assist with M&A due diligence and integration as needed

Senior Corporate Counsel, Commercial – AMR

• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
• Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
• Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposals
• Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
• Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
• Manage multiple accounts; develop positive working relationships with all customers.
• Drive client retention, renewals, upsells and client satisfaction.
• Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.
• Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed.
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.
• Provide input on new processes and workflow as needed.
• Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.
• Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.
• Work closely with Finance on billing setup and invoicing.
• Participate in Budget development and management, revenue forecasting
• Work with Sales and Business Operations team to develop annual program usage and benchmark report.
• Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget.
• Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals
• Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.
• Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management.
• Travel 50-70% within assigned geographic area (WA and OR)

Construction Account Manager

• Generate and send accurate invoices daily based on contractual terms; invoices include the following components: SaaS subscriptions and bundles, professional services, on-premise software, annual maintenance, and 3rd party items.
• Partner with Sales, Legal, Finance, and other cross-functional groups to solve problems, address inquiries, and provide data to assist in decision making.
• Maintain billing records and customer information in financial systems (e.g., NetSuite, Salesforce).
• Provide coverage for adjacent Order‑to‑Cash functions as needed to ensure continuity of operations.
• Process returns and credit memos as needed.
• Assist in other projects such as internal and external audits, testing and maintaining internal SOX controls, billing and revenue reporting, and more.
• Develop and maintain dashboards (Excel/Power BI) that provide visibility into Order-to-Cash health, backlog, and exception queues.
• Support month-end close activities related to billing/AR operations (cutoff support, billing and order completeness checks, variance explanations).
• Proactively manage contract renewals, ensuring timely and accurate delivery of customer annual renewal quotes and invoices.
• Analyze the renewal pipeline and key performance metrics (e.g., renewal rate, churn, uplift, on-time execution) by reconciling renewals data; share trends, variances, and at-risk renewals with clear, actionable insights.
• Identify and implement process improvements and automation enhancements in quote-to-cash function to drive efficiencies and minimize errors.
• Perform root-cause analysis on billing errors, renewal misses, disputed invoices, and revenue leakage; document findings and drive corrective actions with cross-functional partners.
• Serve as a primary point of contact for billing operations questions.
• Monitor and promptly resolve incoming customer inquiries (cases in Salesforce).
• Communicate with customers in a clear, concise, and professional manner.
• Partner cross-functionally to resolve customer disputes and escalations in a proactive and professional manner.