Executive Assistant – Office Management
HALO Branded Solutions
Manager, Portfolio Strategist
Ford Motor Company
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead a group of design and research strategists across FCSD pillars
- Product Portfolio management across FCSD, Lincoln and Ford Pro: develop portfolio roadmap incorporating current products and experiences that contribute to parts and service revenue and oversee key strategic workstreams
- Create and manage action plans to bring strategy and experience vision to life
- Work with delivery partners to identify training opportunities and optimal approach for scale
- Cross-functional collaboration: act as strategic partner and thought leader to lead large cross functional initiatives
- Performance measurement: define KPIs and metrics, analyze results, iterate on strategies working with GDIA and the FCSD Performance Management team
- Presentation and communication: articulate action plans and recommendations to senior leadership and stakeholders through presentations and reports
- Serve as liaison to delivery partners by defining actions needed to launch products and experiences with clear RACI and project management plan
- Define capabilities and change management needed at dealerships to drive results
Requirements
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
- Minimum of 6 years of experience in portfolio, project and/or program management, and significant involvement in strategic product planning and development processes
- Significant experience focused on Customer Experience (CX) strategy, service design, or enhancing the customer journey, ideally within a premium or luxury context
- Exceptional analytical, problem-solving, and critical thinking skills; ability to synthesize complex information and translate it into actionable project plans
- Strong financial acumen and ability to build business cases
- Excellent verbal and written communication, presentation, and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment and white space
- MBA or Master's degree in a relevant field (preferred)
- Parts and Service Experience (preferred)
- Experience with digital transformation strategies in the automotive sector (preferred)
- Experience in global markets (preferred)
- Field and Dealer Experience (preferred)
- Familiarity with Design Thinking or Service Design methodologies (preferred)
- Experience with data analytics tools (preferred)
- Visa sponsorship is not available; candidates must be legally authorized to work in the United States
