Senior Director, Global Account Management – Enclosures
Flex
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $172,500 - $237,200 per year
Job Level
Senior
About the role
- Set and Execute 3YP
- Guide quarterly financial planning process with sites and hold up orgs
- Comprehension of P&L and Balance Sheet on levers to improve
- Set goals for specific accounts of controls
- Price business in line with segment goals
- Manage Customer escalations
- Coordinate multiple sites and functions to exceed customers' expectations
- Owns results of Sales, Profit, and Inventory
- In charge offer delivering growth and maintaining a Sugar Pipeline
- Relationship management with Customer at executive / resolution-making levels
- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs
- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs
- Segment relationship management and information flow, developing growth through pan-Flex contribution
- In charge of contract renewals, changes and maintenance
- Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites
- In charge of improving communication and driving best practices across multi-sites
- Ensures all client programs execute to contract, hitting key KPIs
- Hold up of ITO versus quote, E&O management
- Control of tracking risks on the business and reporting to Flex business accordingly
Requirements
- Typically requires a Bachelor’s degree or equivalent experience
- 10+ years of account management and/or business development experience
- Metal fabrication enclosures experience is a plus
- Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills
- Open to 50% travel.
Benefits
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial planningP&L comprehensionBalance Sheet analysiscontract negotiationcustomer satisfaction metricsKPI managementrisk trackingefficiency programsaccount managementbusiness development
Soft skills
relationship managementcommunicationleadershiporganizational skillsproblem-solvingcustomer escalation managementcollaborationstrategic thinkingnegotiationcross-functional coordination
Certifications
Bachelor’s degree