Flex

Product Manager

• Own major Tier 1 bank partner implementations and the broader bank partner strategy.
• Architect the multi-provider payments stack across acquiring, international money movement, and partner banks.
• Lead vendor selection across new payment rails as Flex scales domestically and internationally.
• Partner to deliver our MTL acquisition process.
• Own the product implications of the partner-licensed-to-directly-licensed transition.
• Build the framework for international money movement across multiple corridors.
• Represent Flex in technical and commercial negotiations with the largest financial institutions in the world.
• Partner with engineering on the implementation cadence.

Product Owner, Payments – Infrastructure

• Own every layer of Flex's card programs: ledger, processing, servicing, fulfillment, BIN sponsor management, network relationships.
• Lead processor strategy and the direct network relationship. Hold vendors accountable. Drive the technical and commercial negotiations.
• Build the operational infrastructure that supports five concurrent card programs across credit, stablecoin, and rewards.
• Architect the path to scale the portfolio by more than 20x. Build the operating model that makes that scale possible without breaking customer experience.
• Recruit the next layer of the card programs team as the function grows. You will tell us who we need to hire and when.
• Translate the technical complexity of card issuing into clear product decisions for the rest of the company. We have struggled to communicate the now program, the transition, and the future program. Fixing that is part of your job.

Product Owner, Card Programs

Accounting Manager

• Define the strategy and own the connectivity layer to the accounting and ERP systems our customers' accountants use. QuickBooks Online, Xero, NetSuite, Sage Intacct, etc.
• Build expense management that works for owners and the accountants reconciling on their behalf. Receipt capture, GL coding, approval workflows, integration into the accounting tools without requiring manual reconciliation downstream.
• Own bill pay and AR/AP. The workflow from invoice received to vendor paid, from invoice sent to customer paid, with full reconciliation back to the accounting system.
• Build the invoicing product. We do not have a real invoicing offering today and customers are starting to ask. Decide what shape it takes and ship it.
• Architect the connection between business financial data and personal financial data. This is the wedge no other fintech has. Make the integrated owner life real in product so the accountant can deliver it cleanly.
• Partner closely with the Banking, Credit, Cards, and Payments product owners so financial flows tie out cleanly across the stack. No seams. No reconciliation tax for the accountant or the customer.
• Translate the controller, CFO, and CPA persona for the rest of the company. We need someone who speaks both owner and accountant fluently. And can translate it to the owner mindset.

Product Owner, Accounting Stack – Entire Business Suite

Full-stack Engineer

• Design, implement, and maintain our payment integrations platform, including partner APIs, SDKs, and embedded web experiences
• Help shape and drive the technical roadmap for the Partner Engineering team
• Design and develop scalable APIs and integrations to support money movements across our banking partners via payment rails such as ACH
• Work cross-functionally with Engineering, Product, Design, Infrastructure, Sales, Partner, and Customer Success to deliver high-impact features
• Scale our integrations platform to support business growth while maintaining performance and reliability
• Continuously improve daily operations through automation, tooling, design evolution, and observability
• Mentor engineers and elevate team standards through best practices, code reviews, and technical guidance

Staff Software Engineer, Partner Integrations

Systems Engineer

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Principal Systems Engineer

Field Engineer

Field Support Engineer

Data Engineer

• Design, build, and own the data pipelines and ML services that classify product eligibility and power downstream decisions across Flex
• Model the data domain (products, merchants, eligibility rules, classifications, and outcomes) in warehouses and serving systems other teams build on
• Partner with backend, product, and operations stakeholders translating merchant and consumer needs into reliable data products, models, and APIs
• Own and improve the architecture of the data warehouse, transformation layer, ML training and inference systems, and real-time serving paths
• Analyze, troubleshoot, and resolve production issues rooted in data quality, model accuracy, pipeline reliability, and serving latency
• Collaborate on cross-functional projects connecting the full Flex experience, from consumer checkout to merchant analytics
• Build and maintain evaluation harnesses, golden datasets, and observability for the models and pipelines you ship
• Create and maintain documentation for data models, pipelines, and on-call runbooks
• Contribute to a culture of learning, problem-solving, and operational excellence

Financial Crime

• Review and disposition transaction monitoring alerts, applying BSA/AML typologies to distinguish suspicious activity from false positives
• Draft clear, well-supported case narratives and escalate higher-risk activity for supervisory review
• Conduct KYC reviews for new and existing customers, verifying identity documents and assessing risk profiles
• Identify customers that warrant enhanced due diligence (EDD) and flag for escalation
• Maintain accurate, complete records in our case management system
• Assist with periodic quality assurance and file reviews, including for our bank partner program
• Help identify patterns or process gaps that could improve detection coverage or review efficiency
• Participate in team training and stay current on evolving AML typologies and regulatory guidance

Financial Crime Analyst

Insurance

• Build Flex’s go-to-market strategy for the auto insurance vertical
• Lead enterprise sales development end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live
• Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations
• Close deals by owning complex, multi-stakeholder deal negotiations
• Shepherd each partnership from signed agreement through technical deployment and go-live
• Translate partner feedback and competitive dynamics in the auto insurance market into actionable input for Product, Marketing, and Pricing
• Build the auto insurance sales playbook
• Leverage AI-assisted sales tools to drive pipeline efficiency

Senior Director, New Verticals Sales – Insurance

Account Manager

Vice President, Global Account Management – Cloud

Sales Engineer

Technical Program Manager

Global Technical Program Manager

Technical Recruiter

• Own full-cycle recruiting for software engineering, infrastructure, data, security, and technical leadership roles
• Partner with hiring managers to define role scope, seniority, success profiles, and evaluation criteria before a search kicks off
• Build and execute outbound sourcing strategies across LinkedIn, Github, Reddit, Stackoverflow, referrals, networks, and targeted research
• Identify and engage exceptional technical talent, with a focus on strong builders, problem solvers, and high-ownership candidates
• Coordinate structured interview loops and enforce consistent feedback capture across interviewers
• Drive offer strategy and closing, including leveling, comp alignment, and counter-offer navigation
• Own the ATS: pipeline hygiene, feedback documentation, reporting, and data integrity
• Build and maintain hiring infrastructure: interview rubrics, scorecards, leveling guides, and onboarding processes for new hiring managers
• Analyze funnel metrics (conversion rates, time-to-fill, source quality, offer acceptance) and use that data to raise bar and improve efficiency