Flagler Health

Product Manager

• Lead product strategy and roadmap for four core products
• Partner with engineering teams (15+ engineers & data scientists) to deliver high-quality, scalable solutions
• Define and track KPIs for each product to measure success and guide iterations
• Collaborate with the CTO and cross-functional teams to ensure alignment and execution
• Manage the end-to-end product lifecycle — discovery, design, launch, iteration
• Translate technical requirements into actionable product plans
• Prioritize feature development and manage timelines based on business goals

Customer Success Manager

• Develop and maintain strong relationships with provider groups, ensuring high levels of satisfaction and long-term retention
• Guide new clients through the onboarding process, ensuring a seamless and effective implementation of Flagler’s platform and services
• Create and present monthly reports to clients that demonstrate Flagler’s impact on their operations, showcasing measurable outcomes and growth
• Collect and relay client feedback to Flagler’s leadership team, contributing to the ongoing improvement of our services and platform
• Work closely with the sales, technical, and business operations teams to ensure a smooth and cohesive customer journey from onboarding to ongoing support
• Respond promptly to client inquiries and resolve any ad hoc clinic or patient issues, ensuring a positive and seamless experience for all stakeholders
• Identify, implement, and automate workflows with the Operations and Technical teams based on customer and internal needs

Customer Success Associate

Account Executive

• Build a scalable, high-performing sales organization and transition company from founder-led sales to a repeatable, metrics-driven GTM engine
• Close deals at provider groups and health systems across the country and own a sales target
• Assist Flagler leadership in building out sales team processes and culture
• Inbound Lead Management: respond to and qualify inbound inquiries and manage full sales cycle for some accounts
• Lead Generation: identify and qualify new sales opportunities through email, warm handoffs, and conferences
• Prospect Engagement: conduct outreach, lead demos and meetings with decision-makers set up by SDR team
• CRM Management: maintain accurate records of prospect and customer interactions in CRM
• Sales Development & Execution: learn and apply sales best practices across prospecting to closing
• Collaborate with Account Executives and Marketing for handoffs and alignment
• Relay market insights and prospect/customer feedback to sales and product teams
• Prospect & Account Research: research target accounts and contacts to tailor outreach

Sales

• Own company revenue targets and consistently deliver against them.
• Lead the shift from founder-led sales to a self-sufficient, high-performing sales org.
• Travel extensively to meet prospects, close deals, and build long-term customer relationships.
• Develop repeatable, scalable sales processes and playbooks.
• Forecast pipeline and revenue with precision.
• Design and execute outbound sales motions.
• Partner with Marketing to optimize MQL→SQL conversion and inbound lead flow.
• Negotiate enterprise-level contracts with providers, payers, and partners.
• Build and manage channel partner relationships to expand market reach.
• Train, mentor, and develop AEs and SDRs through weekly sessions.
• Build and scale a high-performing sales team, instilling a culture of accountability and grit.
• Enforce rigorous CRM usage to maintain clean data and accountability.
• Serve as the voice of the customer, relaying market insights to leadership and product teams.

Head of Sales

Chief Marketing Officer

• Refine and own Flagler’s story; translate technical capabilities into differentiated, buyer-friendly value propositions.
• Produce case studies, one-pagers, white papers, videos, and impact stories that position Flagler as a category-defining AI leader.
• Build collateral including pitch decks, battle cards, objection-handling guides, and executive messaging to help Sales close more accounts.
• Ensure consistent messaging for the exec team, customer-facing teams, and external channels.
• Design and execute multi-channel campaigns (email, LinkedIn, Google, conferences) that drive qualified leads and accelerate pipeline.
• Partner with Sales to execute targeted outreach campaigns supporting key deals.
• Establish Flagler’s presence at conferences, industry events, and across digital channels.
• Stand up a marketing tech stack, track CAC, LTV/CAC, MQL→SQL, campaign ROI, and report KPIs directly to the CEO.
• Work closely with Sales, Product, and leadership to ensure marketing strategy directly supports revenue growth.

Head of Marketing

Frontend Engineer

• Flagler Health is at the forefront of leveraging technology to revolutionise healthcare delivery. We support physicians by identifying optimal treatment plans, enhancing patient outcomes, and streamlining access to advanced monitoring services, beginning with Remote Therapeutic Monitoring (RTM) and Chronic Care Management (CCM). Our mission is to innovate patient care through technology, improving both the quality and efficiency of healthcare services across the country.
• Web Application development
• Build robust frontend applications using Vue 3
• Work on realtime web application for audio and SMS communications with users (patients)
• The team is distributed remotely with regional hybrid offices in NYC and Vancouver, Canada. On-site is not required but encouraged if you are local for team bonding. There are many 100% remote engineers and non-engineers in the company.
• Application Process: Apply to any one of the postings for this job. All applications from different job aggregators go to one ATS and deduped internally. You do not need to apply to specific job post that specifies location. Different job postings with specific physical locations are made for search optimization purposes. All positions are remote friendly.
• Our values: Persistence + ownership of outcomes; Personal + professional growth; Don’t take things personally; Speed is our ally; Be Right

Product Manager

Customer Success Associate

Account Executive

Head of Sales

Head of Marketing

Software Engineer - Frontend