Fivetran

Account Executive

• Contribute to Fivetran’s growth in the enterprise segment.
• Learn the fundamentals of Fivetran’s technology, sales cycle, and customer base within your first 30 days.
• Consistently achieve quarterly revenue goals while maintaining a consultative, customer-first approach.
• Forecast and manage your sales pipeline with accuracy.
• Collaborate with teammates by sharing insights, tactics, and best practices.
• Build pipeline opportunities by establishing relationships with prospects and clients, and by working with technology partners and GSIs.
• Strategically engage with C-level executives, IT leaders, and technical users.
• Partner with internal stakeholders to ensure customer success at every stage.

Senior Account Executive, Enterprise

• Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
• Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
• Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
• Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
• Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran’s offerings.
• Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
• Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.

Account Executive – Enterprise

Marketing

• Play a pivotal role in driving target account engagement, account expansion, and pipeline acceleration for strategic customer accounts in the Strategic Expansion segment
• Partner with sales to prioritize high-value target accounts and expansion opportunities
• Utilize account plans to outline key decision-makers, buying committee dynamics, and specific business challenges for named, Tier 1 accounts
• Craft compelling, multi-channel ABM campaigns designed to engage target accounts across all stages of the buyer's journey
• Manage the personalization and distribution of high-quality content (white papers, case studies, webinars) and create custom microsites tailored to target accounts
• Create targeted 1:1, 1:few and 1:many ABM campaigns to build awareness, increase engagement, create new opportunities, and mature pipeline for upsell opportunities
• Leverage campaign performance data, customer insights, product adoption metrics, and buying signals to refine strategies and deliver personalized ABM programs
• Analyze campaign performance using marketing analytics tools and recommend data-driven optimizations
• Measure and report on the ROI of ABM programs, demonstrating impact on pipeline generation and revenue growth
• Collaborate with Sales, Business Development, Customer Marketing, Regional Marketing, Digital, and Demand Generation teams
• Stay up-to-date on the latest ABM trends and best practices

Senior Account-Based Marketing Manager

• Partner with sales to prioritize high-value target accounts and expansion opportunities
• Utilize account plans to outline key decision-makers, buying committee dynamics, and specific business challenges for named, Tier 1 accounts
• Craft compelling, multi-channel ABM campaigns to engage target accounts across all stages of the buyer's journey
• Manage personalization and distribution of high-quality content and creation of custom microsites tailored to target accounts
• Leverage campaign performance data, customer insights, product adoption metrics, and buying signals to refine strategies
• Create targeted 1:1, 1:few and 1:many ABM campaigns to build awareness, increase engagement, and mature pipeline for upsell opportunities
• Analyze campaign performance using marketing analytics tools and recommend data-driven optimizations
• Measure and report on the ROI of ABM programs, demonstrating impact on pipeline generation and revenue growth
• Stay up-to-date on the latest ABM trends and best practices

• Help to establish Fivetran as the premier Data Movement platform in New Zealand
• Drive consistent activity, pipeline development and quota achievement
• Work with new customers to drive adoption and help them realize value as quickly as possible
• Collaborate with channel partners and develop superior solutions that exceed customer expectations
• Determine customer requirements and present appropriate solutions
• Negotiate and close agreements and support new customers through the onboarding process
• Effectively communicate through excellent verbal and written communication, presentation, and relationship management skills
• Liaise with and leverage internal stakeholders across multiple timezones to meet the demands of our customers (Ex: Deal Desk, Legal, Operations)

Account Executive, Commercial

• Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
• Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
• Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
• Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
• Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
• Build strategic relationship with partners in order to identify new opportunities and accelerate deal cycles.
• Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.

Account Executive, Enterprise

Full-stack Engineer

• Contribute to the technical architecture, design, and development of Fivetran’s Managed Data Lake product offering
• Partner closely with product teams to understand requirements and design new capabilities that go directly into customers’ hands
• Design, develop, implement, and operate highly reliable large-scale data lake systems with a dedicated engineering team
• Contribute to open-source projects such as DuckDB and Polaris
• Analyze fault-tolerance, high availability, performance, and scale challenges and implement solutions
• Ensure operational excellence, meeting commitments on security, reliability, availability, and performance
• Set technical directions and influence cross-functional teams

Principal Software Engineer – Data Lakes

Support Engineer

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.
Fivetran Support partners with some of the most passionate teams in the world, our customer’s teams, to deliver a best in class experience.
Via a collaborative and holistic approach that is focused not only on resolution but also prevention of future issues the Customer Support Engineer (CSE) acts as our customer’s technical champion within Fivetran.
At Fivetran our CSE’s take on exciting technical challenges while partnering with customers both internal and external to drive issues to an outcome that exceeds expectations.
The Customer Support team is responsible for creating solutions and providing excellent experience for every customer.
As a Customer Support Engineer you will be working with new and existing customers in a highly technical capacity, ensuring success for our existing valued customers.
This is a full time position based out of our Bangalore office, with the flexibility to work from home. This role will require working during fixed night IST hours 5PM - 2AM or 7PM- 4AM shift, and occasionally may be asked to work different shifts based on business needs
Work closely with Fivetran customers and other stakeholders to ensure timely resolution of reported incidents.
Take end-to-end ownership of customer cases, including initial troubleshooting, identification of root cause, and case resolution.
Provide troubleshooting support to Fivetran customers and partners via multiple channels (web, email, phone, virtual meetings, etc.)
Help customers round the clock and should be willing to work in shifts in a 24x7 work environment.
Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools.
Work closely with Fivetran’s engineering team by submitting well-documented bugs which arise from customer submitted cases.
Work with Fivetran’s Product team to ensure feature requests are addressed and handled in a timely fashion.
Document any known or newly identified solutions in our knowledge base and share this knowledge across the team.
Collaborate with teammates on technical and non-technical projects.

Senior Account Executive, Enterprise

Senior Account Executive, Enterprise

Account Executive – Enterprise

Senior Account-Based Marketing Manager

Senior Account-Based Marketing Manager

Account Executive, Commercial

Account Executive – Enterprise

Account Executive, Enterprise

Principal Software Engineer – Data Lakes

Customer Support Engineer I