Fiserv

Account Manager

• Develop and execute business development strategies for assigned clients, prospects, or market segments to drive revenue growth and expand strategic relationships
• Build and maintain executive-level relationships with clients, prospects, and internal stakeholders to identify business needs, align solutions, and support long-term partnership goals
• Lead the sales cycle for complex opportunities, including discovery, solution positioning, proposal development, negotiations, and contract execution
• Partner with product, implementation, operations, and support teams to coordinate client onboarding, solution expansion, and issue resolution throughout the relationship lifecycle
• Monitor market activity, client performance, and competitive trends to identify new opportunities, manage risks, and inform growth strategies
• Prepare and deliver business reviews, pipeline updates, opportunity forecasts, and relationship plans for leadership and key stakeholders
• Support cross-functional initiatives that improve client experience, increase retention, and strengthen commercial outcomes

Director of Business Development, Relationship Manager

Account Executive

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• Travel within the Fresno, CA area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

Outside Sales Representative

Business Operations

• Manage a Professional Services portfolio from project intake through scheduling by establishing timelines, monitoring due dates, and tracking cost, revenue, and key performance indicators.
• Review contracts, amendments, statements of work, and related client documentation to assess delivery feasibility, implementation dependencies, and operational requirements.
• Analyze project costs, projected revenue, business metrics, and portfolio data to support planning, prioritization, and business decision-making.
• Coordinate with implementation, sales, client support, development, product management, account management, and service management teams to align project readiness and delivery expectations.
• Execute defined operational procedures using tools such as Clarity, SharePoint, ServicePoint, eCRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, and Power BI or similar reporting tools.
• Identify process gaps and recommend improvements that strengthen intake, scheduling, reporting, portfolio management, and process automation.
• Communicate project status, risks, dependencies, and recommendations to stakeholders, including senior leaders, through written updates, reporting, and structured discussions.
• Support project scoping and business case activities through handoff to the Project Management team by organizing schedules, clarifying requirements, and driving timely follow-through.

Senior Business Operations Analyst

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely
• Educate clients on Fiserv happenings and our impact on their organization
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value and satisfaction
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects
• Coordinate team education on Digital Channels and Electronic Payments products as needed
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues
• Support client visits and conferences and ensure billing accuracy

Digital Account Executive

Full-stack Engineer

• Play a critical role in designing, developing, and maintaining high-quality software applications.
• Work with cross-functional teams to deliver solutions that align with our business goals and client needs.
• Lead the design, development, and implementation of software applications to support Fiserv's business goals.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Perform coding, testing, and debugging of applications to ensure optimal performance.
• Maintain and improve existing codebases and lead peer review processes.
• Mentor junior developers and provide technical guidance to enhance team capabilities.

Software Development Engineer – Advisor

Implementation Specialist

• Lead project planning for partner implementations by defining milestones, timelines, dependencies, risks, and required resources for each onboarding engagement
• Coordinate cross-functional collaboration among sales, solutioning, integration delivery, and relationship management teams to align on integration approach, status, and next steps
• Guide software partners through the onboarding lifecycle by communicating requirements, tracking progress against implementation goals, and supporting readiness to board live merchants
• Serve as the primary partner contact in early stages, guiding onboarding and ensuring a smooth handoff to long-term account management
• Monitor integration progress and identify technical, operational, or process-related obstacles, then work with internal teams and partners to resolve issues and realign plans when needed
• Maintain detailed reporting and project documentation in Salesforce, including status updates, meeting notes, risk indicators, and timeline impacts
• Track partner activation outcomes against defined onboarding targets, including boarding 5 merchants or achieving $100k in monthly processing volume within the first 6 months of the relationship

Implementation Manager

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Manager

• Lead research and analysis on new growth opportunities, including acquisitions, strategic investments, and integrated commercial partnerships that align to Fiserv client needs and strategic priorities
• Evaluate target positioning within industry and solution segments; assess competitive landscape, market dynamics, and key risks
• Create and maintain financial models and valuation analyses (discounted cash flow, comparable company, precedent transactions, accretion/dilution, pre/post-money scenarios) to support decision-making and business case development
• Partner with Business Unit Strategy, Product, and Finance leaders to produce financial and competitive analysis, prepare executive-level presentations, and support internal approval processes
• Manage and coordinate cross-functional due diligence and deal execution across Finance, Legal, HR, Risk, Technology, Cyber, and third-party advisors (e.g., counsel, transaction services)
• Participate in structuring, negotiating, and reviewing principal commercial and legal transaction terms and documentation (letter of intent, purchase agreements, non-disclosure agreements)
• Drive pre-closing integration planning and support post-close integration readiness, including orchestration of integration playbooks and alignment with integration PMO
• Assess and recommend process improvements for strategic initiative execution, due diligence workflows, and integration readiness

Senior Manager, Corporate Development

Consultant

• Support the sales and consulting team in delivering outstanding service to clients
• Act as a change champion, driving process improvement initiatives to enhance client experiences
• Configure and implement DNA Core Processing Functionality
• Document client and internal discussions and decisions for reference
• Execute assigned duties and groups of work efficiently and effectively
• Collaborate with clients to evaluate readiness for conversion and conduct User Acceptance Testing (UAT) sessions
• Test new features and functionality of the DNA product suite
• Provide backup support to Principal Consultants
• Ensure client satisfaction throughout the project lifecycle

DNA Consultant

• Lead the technical direction and engineering delivery for platform modernization initiatives, including migration from legacy architectures to microservices-based systems in high-availability production environments
• Design and evolve API gateway patterns, service mesh capabilities, and distributed service architectures that support secure, scalable, and resilient platforms
• Drive architecture decisions for complex engineering problems involving reliability, scalability, latency, migration risk, and operational continuity
• Establish engineering patterns, reference designs, and technical standards that improve consistency and delivery quality across multiple teams
• Guide and deliver phased, zero-downtime migration strategies that reduce production risk while improving platform maintainability and speed of change
• Partner with product, infrastructure, security, and site reliability engineering teams to align and delivery on technical solutions with business priorities, operational requirements, and risk controls
• Identify, evaluate, and guide the adoption of AI and machine learning capabilities within engineering platforms, development workflows, or operational processes based on measurable business and technical outcomes
• Define technical patterns and guardrails for responsible use of AI in software engineering, including model integration, data handling, observability, performance monitoring, and risk management
• Influence large cross-functional initiatives through architecture reviews, design guidance, and hands-on technical leadership
• Mentor senior engineers through design reviews, engineering best practices, and technical problem solving

Senior Principal Engineering Leader

Analyst

• Lead implementation projects for new and existing clients from kickoff through go-live, ensuring milestones, deliverables, and client requirements are completed on schedule
• Partner directly with clients to gather business requirements, identify operational needs, and align implementation plans to their objectives
• Apply business analysis techniques, implementation tools, and standard templates to document requirements, manage project activities, and support solution configuration
• Coordinate with cross-functional teams including product, operations, service, and support to resolve implementation issues and support a successful launch
• Analyze client business processes and recommend solution approaches that address operational challenges and support adoption of Fiserv solutions
• Facilitate client meetings, document decisions and action items, and provide clear status updates throughout the implementation lifecycle
• Monitor risks, troubleshoot implementation issues, and drive timely resolution to support delivery commitments and client satisfaction

Senior Implementation Analyst

Product Analyst

• Partner with Product Strategy to evaluate market problems and revenue opportunities and align product enhancements to market needs.
• Define, document, and communicate business requirements through user stories, acceptance criteria, and backlog refinement activities.
• Prioritize development initiatives for the EPOC debit platform based on business value, product strategy, and operational impact.
• Collaborate with Technology teams to clarify requirements and support accurate interpretation of product vision and intended outcomes.
• Lead operational readiness activities for product launches, including documentation, client communication, and implementation process development.
• Build and maintain subject matter expertise for the assigned debit product portfolio and provide product support for internal and external stakeholders.
• Contribute to product roadmap execution by identifying enhancement opportunities and supporting commercialization activities.
• Identify process inefficiencies and recommend improvements to strengthen product delivery, operational workflows, and client experience.

Senior Product Analyst

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• This role requires travel within the South Philadelphia area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

Backend Engineer

• Responsible for the implementation of new technologies and support operations on numerous Oracle databases
• Work closely with internal clients, systems programmers, and application developers to define and resolve information flow and content issues
• Transform business requirements into environment specific databases
• Work with VLDB's (multiple terabyte) in a high availability, high volume transaction processing (OLTP), Batch and Reporting/DW environments
• Demonstrate advanced skills in Oracle utilities AWR, ASH, ADDM and OSWatcher
• Strong knowledge of OEM management and administration
• Proficient in problem diagnosis, shell scripting, performance monitoring and tuning and database backup and recovery
• Configure, administer and implement complex database infrastructures, multiple replication technologies, multi-directional flows and other high availability architectural topologies
• Support multiple servers and multiple databases of medium to high complexity with multiple concurrent users
• Perform fail-over testing and demonstrate expert level knowledge of networks, storage, encryption, security, cloud and backup and recovery technologies
• Manage the implementation of database patches, upgrades, and migrations
• Participate in 24x7 on call Support

Director of Business Development, Relationship Manager

Outside Sales Representative

Senior Business Operations Analyst

Digital Account Executive

Software Development Engineer – Advisor

Implementation Manager

Outside Sales Representative

Senior Manager, Corporate Development

DNA Consultant

Senior Principal Engineering Leader

Senior Implementation Analyst

Senior Product Analyst

Digital Account Executive

Outside Sales Representative

Senior Oracle Database Engineer