Digital Account Executive

Fiserv

Digital Banking Account Executive at Fiserv managing digital channels and electronic payments relationships. Advocating for clients and contributing to a high-performing team across North America.

Posted 5/24/2026full-timeRemote • Arizona, New York, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage a regular meeting cadence with each client in your territory, both onsite and remotely
Educate clients on Fiserv happenings and our impact on their organization
Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value and satisfaction
Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects
Coordinate team education on Digital Channels and Electronic Payments products as needed
Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues
Support client visits and conferences and ensure billing accuracy

Requirements

What you’ll need

5+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives
Experience in electronic banking, mobile banking, and/or payments
Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience
You must currently possess valid and unrestricted U.S. work authorization

Benefits

Comp & perks

Paid holidays
Generous time off policies
Recharge & Refuel time for qualifying associates
Free counseling through our EAP
Competitive salaries
Fiserv 401(k) Savings Plan
Employee Stock Purchase Plan
Living Proof program where you can exchange points for a variety of rewards
Medical, dental, vision, life and disability insurance options
Range of well-being resources through our Fuel Your Life program
Training, development, certification, and internal mobility opportunities
Employee Resource Groups that promote our diverse and inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

client relationship managementservice deliverysaleselectronic bankingmobile bankingpaymentsclient action plansbilling accuracy

Soft Skills

advocacycollaborationclient satisfactioncommunicationproblem-solving

Certifications

Bachelor’s degree