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About the role
Key responsibilities & impact- Partner with Product Strategy to evaluate market problems and revenue opportunities and align product enhancements to market needs.
- Define, document, and communicate business requirements through user stories, acceptance criteria, and backlog refinement activities.
- Prioritize development initiatives for the EPOC debit platform based on business value, product strategy, and operational impact.
- Collaborate with Technology teams to clarify requirements and support accurate interpretation of product vision and intended outcomes.
- Lead operational readiness activities for product launches, including documentation, client communication, and implementation process development.
- Build and maintain subject matter expertise for the assigned debit product portfolio and provide product support for internal and external stakeholders.
- Contribute to product roadmap execution by identifying enhancement opportunities and supporting commercialization activities.
- Identify process inefficiencies and recommend improvements to strengthen product delivery, operational workflows, and client experience.
Requirements
What you’ll need- 6+ years of experience in product analysis, product ownership, or business analysis within financial services, payments, or card processing environments.
- 7+ years of experience in card processing and debit card products, including requirements development, backlog prioritization, and product enhancement support.
- 4+ years of experience writing business requirements, user stories, and acceptance criteria for technology delivery teams.
- Experience using Agile methodology to support product development, backlog grooming, and cross-functional delivery.
- Ability to translate business requirements into executable deliverables and communicate complex concepts across business and technical teams.
- Bachelor's Degree in Business, Finance, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience.
Benefits
Comp & perks- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product analysisproduct ownershipbusiness analysisrequirements developmentbacklog prioritizationAgile methodologyuser storiesacceptance criteriaproduct enhancementoperational workflows
Soft Skills
communicationcollaborationleadershipproblem-solvingorganizational skillsclient communicationprocess improvementsubject matter expertisecross-functional deliverytranslating complex concepts