Fiserv

QA Engineer

• Lead transformation initiatives including implementation of Lean and Six Sigma methodologies at scale, designing and deploying quality plans, control plans, and process standards that enable world class manufacturing performance and consistent regulatory compliance across operations.
• Drive enterprise level quality and process transformation, leading complex root cause analysis and corrective and preventive actions (CAPA) using FMEA, 8D, VSM, and more advanced problem solving to eliminate systemic issues and transform end to end business processes—both within manufacturing and across supporting functions.
• Apply advanced statistical and analytical methods to enable continuous improvement, leveraging SPC, MSA, and statistical tools such as Minitab to reduce variation, improve process capability, and deliver sustainable, data driven performance improvement across value streams.
• Serve as a Lean and Six Sigma change leader and educator, coaching, mentoring, and teaching teams at all levels to apply continuous improvement principles, build problem solving capability, and embed a culture of operational excellence that supports a world class manufacturing environment.
• Partner cross functionally to embed quality beyond the factory floor, collaborating with manufacturing, engineering, supply chain, and business partners to implement improvements, support new product introductions, reduce waste and variability, and extend quality transformation into non manufacturing and enterprise processes.
• Lead quality governance and system maturity, planning and executing internal and supplier audits, managing nonconformances and supplier corrective actions, and ensuring quality systems, documentation, and controls support long term business transformation and risk reduction.

Quality Engineer

Analyst

• Serve as the primary liaison between business teams, integration developers, architects, QA, and external vendors.
• Facilitate workshops, design sessions, and backlog grooming related to integration initiatives.
• Communicate complex technical integration concepts in clear business terms and vice versa.
• Partner with business stakeholders to understand end‑to‑end business processes and integration needs across multiple systems.
• Elicit, analyze, and document functional and non‑functional requirements for system integrations, APIs, and middleware solutions.
• Define integration use cases, data flows, message formats, validation rules, and exception handling.
• Ensure requirements align with enterprise integration standards, architectural principles, and security guidelines.
• Collaborate with integration architects and developers on solutions using middleware platforms (e.g., iPaaS, ESB, message brokers).
• Define REST API requirements including endpoints, payloads, error handling, authentication, and performance expectations.
• Support API lifecycle activities such as versioning, backwards compatibility, and deprecation strategies.
• Participate in API and integration design reviews to ensure business requirements are fully met.
• Support agile or hybrid delivery teams by maintaining user stories, acceptance criteria, and integration test scenarios.
• Assist with integration testing, data validation, and defect triage.
• Support deployment readiness, post‑implementation validation, and continuous improvement efforts.

Senior Integration Analyst

Director

• Drive sales and demand generation activities, building pipelines to achieve new sales growth
• Lead multiple opportunities concurrently in various stages of the selling cycle
• Build a territory plan, work that plan, evaluate and revise as required
• Develop a business case and present client proposals with solutions
• Negotiate pricing and contract terms leveraging appropriate deal review processes

Director, Enterprise Mid-Market

Business Operations

• Business Process Review & Optimization: Conduct comprehensive reviews of existing processes used by software implementation teams for banking related products.
• Map current state workflows (people, tools, dependencies, documentation, data inputs/outputs).
• Identify inefficiencies, redundancies, bottlenecks, and high effort tasks that are strong candidates for AI augmentation or automation.
• Evaluate process maturity and readiness for modernization.
• Translate complex operational challenges into clear problem statements and improvement recommendations.
• AI Opportunity Identification & Advisory: Assess where conversational AI, copilots/agents, chatbots, or automated workflows can improve productivity, reduce manual effort, and enhance client delivery.
• Recommend use cases for AI integration—ranging from knowledge retrieval and task automation to guided workflows and predictive insights.
• Partner with technical AI teams (including platform owners such as AItrium, internal automation COEs, and Copilot enablement teams) to validate feasibility and shape technical direction.
• Change Leadership & Stakeholder Engagement: Present findings and recommendations to leaders in Delivery, Product, and Operations.
• Collaborate closely with implementation managers, SMEs, and process owners to secure alignment and prioritization.
• Define success metrics, KPIs, and ROI expectations for redesigned processes.

Business Process, AI Integration Advisor

• Ensure the successful execution and completion of certification and testing functions for products, systems, processes, and files
• Review and analyze requirements, create test scripts, analyze message formats, and perform low and high-level testing
• Debug authorization, settlement, and communication protocol errors and message formats
• Perform due diligence to effectively troubleshoot and investigate independently prior to engaging management or opening a defect request
• Provide business and technical requirements to clients and internal resources, leading calls with clients, internal teams, and management
• Manage moderately complex to complex projects under pressure and with minimal supervision, utilizing high amounts of independent discretion
• Identify and recommend process improvements to management while updating necessary documentation and specifications
• Maintain daily working relationships with internal business partners, including Compliance, Front and Back-end developers, TCoE, Product, and Integrated Partners
• Provide testing and technical coaching or mentoring to less experienced staff
• Manage rapid change in a diverse environment, which may include working weekends or after business hours to support client project requirements

Senior Certification Analyst

Manager

• Lead implementation projects for financial institutions
• Coordinate with stakeholders to meet project deadlines
• Ensure successful integration of payment systems

Implementations Manager

Project Manager

• Champion and execute client delivery and service processes to manage client initiatives
• Champion voice of the customer feedback for end-to-end client satisfaction and engagement
• Develop strong client relationships and identify opportunities to better support their business objectives
• Ensure alignment with key organizational partners, including executive leadership, sales, marketing, operations, finance, legal and others to ensure aligned business success
• Provide feedback to Credit Processing Leadership team regarding ideas for new offerings and client needs based on synthesizing intakes through the delivery and service process
• Map out and execute strategies that will enable scaled adoption of products across key customers
• Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery​

Senior Client Project Manager

Engineer

• Design, develop, and maintain enterprise browser features and services that support secure, policy-driven user experiences.
• Build integrations between the browser and endpoint security and device management platforms, network security solutions, and identity and access management systems.
• Implement browser-level security controls, including session isolation, access enforcement, authentication and authorization workflows, and data-protection policy enforcement.
• Develop services and components that collect and act on device posture and endpoint signals, user identity, and access context to support adaptive security decisions.
• Write clean, secure, and highly maintainable production code for browser runtimes, operating system integrations, and backend services.
• Troubleshoot and debug complex issues across browser runtime, operating system integrations, and network and identity layers to restore service quickly and prevent recurrence.
• Collaborate with product managers, security architects, and platform engineers to deliver features end-to-end, participate in design reviews, and contribute to performance, reliability, and scalability improvements.
• Maintain clear documentation for implementation details, application programming interfaces (APIs), and integrations to support ongoing operations and future enhancements.

Enterprise Browser Engineer

Communications

• Develop and deliver internal and external communications for product and process updates.
• Partner with cross-functional teams to create FAQs, release notes, and enablement materials.
• Simplify complex concepts for diverse audiences, from engineers to end users.
• Drive change management communications to support product and operational transitions.
• Produce internal briefs, executive updates, and stakeholder-ready content.
• Build scalable communication templates, workflows, and documentation libraries.
• Maintain internal portals and knowledge bases with up-to-date product information.
• Ensure content quality, consistency, and alignment across all communication channels.

Product Communications Manager

• You will serve as a Sr. Enterprise Browser Engineer responsible for designing, building, and evolving our internal enterprise browser platform with a focus on secure, centrally governed access to generative AI tools.
• You will work closely with security architecture, identity, networking, and AI governance teams to embed policy enforcement, visibility, and controls directly into the browser runtime, enabling secure-by-design application delivery across the enterprise.
• Design, develop, and maintain enterprise browser features and system components that support secure access to internal and external applications.
• Build integrations between the enterprise browser and security ecosystems, including endpoint security and device management, network security technologies, and identity and access management solutions.
• Implement browser-level security mechanisms, including session isolation, in-browser access enforcement, authentication and authorization workflows, and data protection and policy controls.
• Develop services that collect, interpret, and act on device posture, endpoint telemetry, and user identity and contextual access information.
• Design and implement a browser-level AI Controls Framework that governs enterprise use of generative AI tools (for example, Gemini, Claude, Grok, OpenAI), including centralized policy enforcement, isolation of sensitive data, guardrails for data submission and exfiltration, and instrumentation for AI interactions.
• Create browser-mediated abstractions and capabilities such as AI usage classification and risk scoring, approved model routing, dynamic masking and redaction, and identity-bound usage controls to reduce the need for direct integration with each AI provider.
• Troubleshoot and debug complex issues across browser runtime, network stack, operating system integrations, and identity layers while contributing to performance tuning, reliability engineering, and platform scalability.

Senior Enterprise Browser Engineer

Auditor

• Manage the audit lifecycle for assigned audits, including planning, executing fieldwork, scheduling interviews, and conducting audit tests.
• Conduct walkthroughs, develop scope documents, and map control matrices to frameworks such as COSO and NIST.
• Apply internal audit methodology and standards throughout the audit process, including risk assessment and control evaluation.
• Document audit findings, prepare workpapers and audit reports, and present results to management.
• Provide recommendations to improve processes and mitigate risks and lead remediation follow-up activities.
• Prepare for and lead internal and external status meetings; direct and review the work of Staff Auditors to identify risks and dependencies and ensure timely, quality deliverables.
• Contribute to the continuous professional development of audit staff and to improvements in audit methodology and tools.

Senior IT Auditor

Platform Engineer

• Provide operational support for network automation and data platforms.
• Monitor, maintain, and optimize automation platforms to ensure high availability and performance.
• Collaborate with engineering teams to implement automation solutions and improve processes.
• Document procedures, configurations, and best practices for platform support.
• Participate in incident response and root cause analysis for platform-related issues.

Network Automation Platform Support Engineer

Network Engineer

• Provide leadership for one or more diverse functional units including both management personnel and individual contributors
• Hold responsibility for all cycles of network solutions delivery and management including strategic planning, solutions design, project delivery, problem management, process automation and financial stewardship
• Provide guidance to business leaders and stakeholders on IT strategy to adapt and support goals of the organization as a whole
• Drive operational efficiencies, identify bottlenecks, and effectively oversee cost management
• Manage vendor relationships and negotiate contracts for network services

Director – Network Engineering

• Lead, coach, and manage a team of developers, automation engineers, and support engineers
• Act as the FTS Product Manager/Lead for the service automation platform
• Ensure compliance with all corporate requirements
• Own a secure, unified private cloud provisioning experience delivered through a single self‑service portal and APIs
• Lead development of a global on‑premises infrastructure provisioning platform supporting both Day 1 (provisioning) and Day 2 (lifecycle management) operations
• Enable repeatable server provisioning using engineered patterns that optimize consumption of underlying data center capacity
• Recommend and execute business-wide strategies and escalate significant risks or delivery issues to senior management as needed
• Lead quarterly Product Increment planning sessions

Director of Service Automation and Orchestration

• Own end-to-end technical service delivery and platform performance for a mission-critical government program, ensuring reliability, scalability, and continuity.
• Govern service level agreements (service level agreements (SLAs)), compliance obligations, and operational excellence with clear metrics, dashboards, and executive-ready reporting.
• Define and maintain the technical roadmap, modernization priorities, and long-term platform health across internal technology and product groups and third parties.
• Lead cross-functional incident response; coordinate root cause analysis and corrective actions; communicate impact, timelines, and mitigations to executive stakeholders.
• Translate complex technical issues into clear, options-based recommendations; align scope and outcomes with client objectives in partnership with Account Management and Product.
• Drive risk identification and mitigation across integrations, APIs, networking, security controls, and change/release activities; validate readiness before production changes.
• Facilitate requirements clarification, architecture trade-off decisions, and solution alignment across internal and external stakeholders to remove blockers and accelerate delivery.