Fiserv

Risk

• Define the product and data strategy for the Data Risk Hub, including the roadmap, use cases, and commercialization approach for fraud and risk intelligence offerings, with a strong focus on the strategic advantage arising from comprehensive data.
• Identify and prioritize high-value fraud, identity, payments, and behavioral risk signals across merchant acquiring, issuing, banking, and cross-ecosystem data sources.
• Partner with IT, engineering, and data science teams to design, build, and activate scalable risk signals, decisioning inputs, scores, application programming interfaces (APIs), and insight products.
• Translate complex fraud, data, and analytics concepts into clear business value propositions that support product strategy, client adoption, and revenue growth where data is the key component and technology is the delivery layer.
• Collaborate with product, sales, legal, compliance, and other cross-functional teams to bring fraud intelligence capabilities to market in a way that aligns with business objectives and regulatory requirements.
• Evaluate market opportunities, client needs, and competitive offerings to shape differentiated fraud intelligence solutions that leverage Fiserv data advantages.
• Measure product performance through adoption, signal quality, revenue contribution, and client impact, and refine strategy based on measurable outcomes.

Senior Director, Fraud Data, Signals and Risk Intelligence

Security Engineer

• Develop and maintain the enterprise IAM reference architecture aligned to Zero Trust, NIST and cloud security frameworks.
• Design end-to-end IAM solutions that support Single Sign-on (SSO), Multi-factor Authentications (MFA), Identity Federation (e,g., SAML, OIDC), and Role-Based Access Control (RBAC).
• Architect identity lifecycle process across workforce, customer, and third-party identities (joiner/mover/leaver).
• Define enterprise IAM roadmap, incorporating AI capabilities and automation and ensure alignment with broader cybersecurity, IT, and business strategies.
• Support the development of IAM standards, patterns, and guardrails for secure access across applications, APIs, cloud platforms, and infrastructure.
• Collaborate with teams to leverage AI and machine learning to improve access risk detection, behavioral analytics, and anomaly detection.
• Collaborate with data science and AI governance teams to define policies around ethical AI use in IAM processes.

Cybersecurity IAM Architect Fellow

Account Executive

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Outside Sales Representative

• Travel across the assigned territory, partnering with Financial Institutions
• Proactively generate leads and expand your portfolio
• Act as a strategic advisor to merchants
• Elevate Fiserv’s core values by fostering authentic connections

Sales Representative

Sales

• Direct sales of modern digital payment solutions in brick-and-mortar retail and e-commerce – within your clearly defined sales territory
• Proactive acquisition of new customers – with a particular focus on specialty retail
• Successful cold calling combined with handling qualified warm leads
• Analyzing individual customer needs and presenting tailored solutions through to closing
• Continuous development and maintenance of a prospects and customer database
• Responsibility for market share and revenue growth, as well as achieving your personal targets

Sales Manager – Digital Payment Solutions

Software Engineer

• Design, develop, and implement software applications to support Fiserv's business goals
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications
• Perform coding, testing, and debugging of applications to ensure optimal performance
• Maintain and improve existing codebases and peer review code changes

Mainframe Developer

Manager

• Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction
• Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence
• Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations
• Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits
• Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance
• Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans
• Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes
• Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

Client Development Manager

• Identify and win new sales opportunities and achieve or exceed individual revenue targets
• Increase enterprise revenue in the EMEA region by selling Fiserv’s "Carat" solution (including merchant acquisition, terminals, gateways and value-added services)
• Focus on defined target segments such as Retail, Food Service & Hospitality, QSR, Mobility, Gaming/Gambling and Financial Services with an omnichannel approach
• Develop and implement robust go-to-market strategies to drive business growth
• Create and optimize pricing models and contract structures in alignment with company objectives
• Analyze market, competitor and customer data to identify new business opportunities
• Maintain a transparent and up-to-date sales pipeline in the CRM system
• Develop and manage strategic account plans for relevant opportunities

Domestic Enterprise Sales Manager

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

Digital Account Executive

Full-stack Engineer

• Own end-to-end engineering delivery of the agentic AI platform
• Set technical vision and architecture direction for a multi-tenant agentic platform built on AWS Bedrock AgentCore, Strands Agents SDK, and Cedar/AVP authorization
• Recruit, hire, and develop pillar leads and senior engineers across Identity & Access, Agent Runtime, Observability & FinOps, Catalog & Registry, and Evals & Testing
• Drive platform security posture — threat modeling for agent delegation chains, prompt injection defence, cross-tenant isolation, and regulatory compliance (SOC2, OCC, FFIEC)
• Establish engineering standards — ADRs, SDK architecture patterns, code review culture
• Build and operate the agent onboarding pipeline — enabling adjacent business teams to build, certify, and deploy agents on the platform
• Define SLOs, operational readiness criteria, and incident response processes for a banking-grade production platform
• Manage cross-pillar dependencies and technical risk — credential flows, MCP Gateway governance, audit pipeline completeness, and multi-tenant data isolation
• Partner with Security to establish pre-GA sign-off gates including penetration testing, SAST/DAST integration, and compliance certification
• Drive FinOps discipline — per-tenant cost attribution, LLM usage optimization, and infrastructure right-sizing

AI Software Engineer – Fellow I

Backend Engineer

• Code daily, own technical delivery end to end, and raise the bar for the team through strong code reviews, pragmatic architecture, and operational ownership.
• Work closely with an offshore team, keep environments stable and clean, and ensure what we release is production ready.
• Design, develop, and maintain backend services using Java 25, Spring Boot, REST APIs as well as own delivery from design through production: implementation, unit/integration testing, deployment readiness, and production support.
• Lead day-to-day execution with an offshore lead and team: align on priorities, break down work, manage dependencies, and coordinate with QA and release timelines.
• Review code from other engineers, enforce consistent standards (naming, structure, testing, and secure coding practices), and help unblock issues quickly.
• Define and implement infrastructure-as-code to create and update cloud resources; deploy changes safely and maintain cloud environments through monitoring, troubleshooting, configuration hygiene, and access controls.
• Ensure environments remain “pristine”: predictable deployments, minimal drift, clear ownership, and strong operational readiness (alerting, dashboards, and runbooks where needed).
• Develop and support batch and data-processing workloads (ingestion/processing flows, scheduling, transformations), using strong patterns for retries, idempotency, checkpointing, and error handling.
• Build and enhance application features that integrate with Snowflake and Oracle, including writing and tuning SQL where needed.
• Design with maintainability in mind: clear boundaries, sensible abstractions, and an approach that makes future changes safer and easier.
• Build for resiliency by validating failure scenarios and incorporating disaster recovery considerations into designs and releases.

Java Backend Engineer

Account Manager

• Develop and strengthen executive-level relationships with key clients to support retention, growth, and long-term business objectives.
• Collaborate with cross-functional teams to identify opportunities, align client priorities, and drive business growth across debit network solutions.
• Create and execute short-term and long-term strategic plans to support merchant and acquirer growth within the debit payments market.
• Share market insights, industry trends, and network value propositions with clients while serving as an escalation point for issue resolution.
• Generate, review, and analyze business review data to identify performance trends, client opportunities, and areas for improvement.
• Support merchants in improving authorization rates by identifying issues, coordinating solutions, and monitoring outcomes.
• Submit and manage project requests to support completion within defined service level agreements (SLAs).
• Partner with processor relations teams to manage transaction volumes, monitor issues, and support timely resolution.

Relationship Manager

Business Operations

• Support Network and Payment Operations by leading strategic and operational initiatives
• Work closely with Product, Data, Technology, Legal, Finance, Risk, and Audit partners
• Lead cross-functional initiatives related to interchange fee legislation
• Develop playbooks, readiness plans, process documentation, and training materials
• Analyze financial and operational data to improve performance visibility
• Execute and validate interchange fee calculations and reconciliation activities
• Strengthen controls, maintain audit-ready documentation, and support remediation activities
• Standardize operational processes and reporting practices
• Prepare progress updates, risk assessments, and operational outcomes for stakeholders and executive leadership

Business Operations Analyst

• Serve as the primary service contact for assigned national and large clients, managing day-to-day operational inquiries, service requests, and escalations
• Lead client service delivery activities for strategic initiatives, maintenance projects, platform updates, regulatory changes, and system enhancements
• Conduct recurring service calls, operational reviews, and business reviews to track key performance indicators, review open items, and identify improvement opportunities
• Maintain accurate client documentation, including architecture, processing environment, product configurations, custom processes, and interaction history in designated systems and tools
• Partner with internal teams, sales partners, and external vendors to coordinate issue resolution, support implementations, and identify referral opportunities for additional products and services
• Monitor service metrics and client satisfaction results, escalate trends and risks, and support continuous improvement initiatives that strengthen service quality and operational efficiency
• Support incident response activities, including on-call service needs outside standard business hours as required

Processor Relations Manager

Support Engineer

• Partner with business development and relationship management teams to support client needs and contribute to growth across debit network programs
• Perform interchange analysis, billing research, and account-level reviews to identify issues, recommend actions, and support client decision-making
• Generate and analyze recurring business review data, service metrics, and competitive network insights to measure performance and inform account strategies
• Support issuers and merchants with analysis and recommendations to improve debit payment authorization rates
• Submit, track, and manage project requests to help ensure completion within defined service level agreements
• Coordinate with internal teams across operations, product, finance, and client support to resolve issues and advance client initiatives
• Maintain accurate records, reporting, and documentation using customer relationship management tools and standard business applications