Business Operations Analyst

Fiserv

Business Operations Analyst leading strategic initiatives in payment operations at Fiserv. Collaborating across departments to enhance financial integrity and operational performance.

Posted 5/24/2026full-timeOmaha • New York, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cognos

About the role

Key responsibilities & impact

Support Network and Payment Operations by leading strategic and operational initiatives
Work closely with Product, Data, Technology, Legal, Finance, Risk, and Audit partners
Lead cross-functional initiatives related to interchange fee legislation
Develop playbooks, readiness plans, process documentation, and training materials
Analyze financial and operational data to improve performance visibility
Execute and validate interchange fee calculations and reconciliation activities
Strengthen controls, maintain audit-ready documentation, and support remediation activities
Standardize operational processes and reporting practices
Prepare progress updates, risk assessments, and operational outcomes for stakeholders and executive leadership

Requirements

What you’ll need

6+ years of experience in business operations, payment operations, financial planning and analysis, financial controls, data analytics, or financial services operations
6+ years of experience supporting cross-functional projects in complex, high-volume environments with a focus on operational process improvement, controls, and compliance
6+ years of experience analyzing payment network activity, interchange fee structures, transaction accounting, or regulatory requirements within financial services or payments
Experience using data and reporting tools such as Alteryx, Cognos, Power BI, Salesforce, Power Query, Advanced Excel, or similar analytics and workflow platforms
Ability to interpret financial and operational data, produce key performance indicator reporting, and communicate findings to business partners and leadership
Bachelor’s Degree or higher in finance, business, economics, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have: Master of Business Administration (MBA), Certified Management Accountant (CMA), Certified Public Accountant (CPA), or equivalent advanced credential.
Experience supporting initiatives related to interchange exclusions for tax, gratuity, charitable donations, or similar fee categories.
Experience automating reporting, reconciliation, or payment processes to improve scalability and transparency.
Familiarity with enterprise data governance, audit support, or control remediation initiatives.

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial planning and analysisdata analyticsinterchange fee calculationstransaction accountingregulatory requirementsoperational process improvementcontrolscompliancereporting practicesperformance visibility

Soft Skills

leadershipcommunicationanalytical thinkingcross-functional collaborationstrategic thinkingproblem-solvingorganizational skillsstakeholder managementrisk assessmenttraining development

Certifications

Bachelor's DegreeMaster of Business Administration (MBA)Certified Management Accountant (CMA)Certified Public Accountant (CPA)