Fiserv

Client Partner

• Cultivate, identify, and secure growth opportunities through upselling, cross selling, and direct selling initiatives
• Develop and implement sales strategies & growth opportunities for newly signed Partners
• Build and maintain relationships with assigned base
• Increase Partner value proposition through presentment of product & solutions
• Conduct business reviews to inform of opportunities
• Liaise with internal departments to ensure Partner needs are fulfilled effectively

Partner Development Manager

Analyst

• Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform.
• Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting.
• Manage client and internal team expectations to ensure all project target dates are met.
• Ensure all specifications and compliance mandates are strictly followed throughout the certification process.
• Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting.
• Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery.
• Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful "go-live" events.

Certification Analyst

Risk

• Operationalize the data governance framework with data quality gates, issue intake channels, triage service-level agreements (SLAs), and remediation playbooks for cyber datasets.
• Partner with data stewards to define priority domains, accountable owners, and critical data element (CDE) quality expectations and document them in the data catalog.
• Inventory and rationalize reports and dashboards based on data quality impact and business criticality, and drive remediation plans.
• Deliver quick-win analytics pilots by validating and assuring dataset quality for production use.
• Implement enterprise data quality monitoring integrated with Google BigQuery, Talend, and the metadata catalog.
• Build and support standardized key performance indicator (KPI) dashboards by ensuring datasets meet defined data quality SLAs.
• Expand self-service business intelligence (BI) adoption by defining quality SLAs, creating runbooks, and delivering training for tools such as Microsoft Power BI and Looker.
• Collaborate with data science and engineering teams to ensure models use quality-gated inputs and have ongoing data quality monitoring.

Data Governance Engineer – Data Quality, Operations

Business Development Rep

• Act as the main point of contact for CardConnect agents to aid with sales, solutioning, onboarding, activation, support and escalations for Integrations through the Agent partner channel.
• Drive partner growth to targets through Integrated Solutions and Partnership conversation to complete execution and maintain ongoing relationship.
• Facilitate questions and issues on behalf of agent partners and integrated partners.
• Provide unparalleled white glove experience for our agent relationship and integrated partners.
• Maintain reporting and executing internal audits as needed.

Partner Delivery & Business Development Director

Sales

• Act as the main point of contact for CardConnect agents
• Focus on outstanding relationship management and client happiness
• Collaborate with agents on go-to-market approaches
• Implement various cross-selling tactics to promote merchant retention
• Provide unparalleled white glove experience for agent relationship

Strategic Sales Manager

Auditor

• Conduct IT audits focusing on security, data integrity, and compliance with industry regulations.
• Assess internal controls and recommend enhancements to mitigate risks.
• Prepare clear and concise audit reports for management review.
• Stay current on emerging technologies and regulatory requirements impacting fintech operations.

IT Staff Auditor

Account Executive

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.

Digital Banking, Account Executive

Security Engineer

• Design, implement, and maintain advanced data protection and cybersecurity solutions aligned to enterprise security architecture and standards.
• Assess security vulnerabilities and recommend mitigation strategies using structured risk-based approaches.
• Collaborate with cross-functional teams to integrate security practices across all phases of the development lifecycle.
• Conduct regular security assessments and audits to help ensure compliance with industry standards, regulatory requirements, and internal policies.
• Review security data, logs, and tool outputs to identify control gaps, policy deviations, and threats and continuously enhance security controls.
• Develop and maintain clear documentation of security processes, technical designs, runbooks, and operational procedures.
• Partner with stakeholders to define security requirements, support remediation activities, and track closure of identified issues.
• Support incident response activities by providing subject matter expertise on data protection technologies and configurations.

Data Protection Security Engineer

Data Scientist

• Monetize Transaction Intelligence: Design and develop inventive products that leverage AI/ML/DL models to transform data into actionable investment signals and alpha-generating opportunities.
• Architect Financial AI: Build custom GenAI, NLP, and LLM models for high-velocity stream processing, focusing on extracting market sentiment and spending trends from structured transaction data and unstructured metadata.
• Next-Gen Frameworks: Implement LangChain and LlamaIndex to develop RAG and Agentic AI frameworks that enables interaction with complex payment datasets.
• Quantitative Collaboration: Work in a high-performance team environment, collaborating with Product Managers, Payment System Experts and Engineering to deploy and monitor production-grade AI & ML models.
• Strategic Synthesis: Distill complex quantitative insights into high-level investment theses for executive leadership and sophisticated external stakeholders.
• Data Stewardship & Compliance: Partner with the Data Usage Committee, Legal, and Compliance teams to ensure data privacy and adherence to strict data usage rights.

Senior Data Scientist – Capital Markets

Data Engineer

• Implement the technical components of a formal data governance framework, including metadata schemas, policy-to-code patterns and architecture blueprints for cyber data.
• Run domain discovery workshops to define priority cyber data domains, data owners and critical data elements (CDEs), and capture resulting artifacts in the metadata catalog.
• Inventory and rationalize security reports and dashboards, mapping each dashboard to source datasets, accountable owners and key performance indicators (KPIs).
• Enable analytics pilots by designing and delivering curated, well-documented datasets for security and compliance analyst consumption.
• Integrate and automate metadata harvesting from Google BigQuery into a metadata catalog, and onboard Talend, Axonius and Bindplane as governed telemetry and asset sources.
• Define canonical taxonomies and dataset contracts for core cyber concepts such as “asset,” “identity,” “event” and “alert” to drive consistency across platforms.
• Provide end-to-end lineage and provenance for analytics artifacts and model features to support model operationalization and governance requirements.
• Support self-service business intelligence (BI) adoption by publishing dataset contracts, access patterns and technical documentation for Power BI and Looker.

Data Governance Engineer – Strategy, Data Architecture

Financial Planning and Analysis

• Collaborate with the business and supporting functions to identify, assess, and respond to LOB risks.
• Drive alignment between the business and the enterprise risk framework and coordinate with other risk domains as appropriate.
• Continuously consult with the business and supporting functions to understand upcoming business changes and proactively assess impacts across risk domains.
• Enforce policies, procedures, and programs to minimize risk and strengthen control effectiveness.
• Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology, and other internal controls.
• Manage triggers for when a risk assessment should be performed (for example: system change or external event).
• Contribute to and lead governance routines to ensure ongoing risk oversight and reporting and escalation where required.

Risk Manager, Embedded Finance

Manager

• Manage a portfolio merchant accounts in the high risk and high volume segment
• Prepare and present reporting for senior leaders with a focus on key merchant/industry KPI’s
• Determine appropriate risk mitigation strategies for problematic accounts
• Engage with internal and external stakeholders to drive actions forward

Credit Risk Manager

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Outside Sales Representative

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Customer Success Manager

• Scale the Client Ambassador Program strategy, operations, and engagement model across Financial Solutions
• Partner with product and business leaders to align Ambassador coverage to strategic solutions and priorities
• Implement and optimize the reference management platform, including governance, adoption, and reporting
• Leverage client health insights to identify advocacy opportunities, emerging risks, and proactive engagement strategies
• Support governance for critical and at-risk accounts by providing data-driven recommendations and insights
• Strengthen feedback loops across Client Health, Voice of the Client, and Advocacy programs to improve client outcomes
• Identify program gaps, risks, and scale opportunities, and drive continuous improvement initiatives
• Influence stakeholders and communicate clearly with leaders to align on priorities, outcomes, and program value.

Partner Development Manager

Certification Analyst

Data Governance Engineer – Data Quality, Operations

Partner Delivery & Business Development Director

Strategic Sales Manager

IT Staff Auditor

Digital Banking, Account Executive

Data Protection Security Engineer

Senior Data Scientist – Capital Markets

Data Governance Engineer – Strategy, Data Architecture

Risk Manager, Embedded Finance

Credit Risk Manager

Outside Sales Representative

Outside Sales Representative

Client Experience Manager