Fiserv

Infrastructure Engineer

• Lead the design, implementation, and maintenance of robust infrastructure solutions to meet organizational needs.
• Optimize infrastructure performance, troubleshoot issues, and ensure high availability and reliability.
• Collaborate with cross-functional teams to align infrastructure architecture with enterprise goals.
• Conduct regular system audits and provide recommendations for upgrades and improvements.
• Stay updated with the latest infrastructure technologies and trends to drive continuous improvement.

Infrastructure Engineering Advisor

Account Executive

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s solutions to merchants
• Proactively generate leads and expand your portfolio in a business-to-business environment
• Act as a strategic advisor to merchants, tailoring solutions for their growth
• Foster authentic connections and maintain high ethical standards

Sales Representative, Spanish Required

General Counsel

• Lead legal support for litigation, disputes, government investigations, subpoenas, garnishments, funds restraint matters, and other third-party legal requests for assigned business areas.
• Advise business, product, and functional stakeholders on legal risk, response strategy, escalation requirements, and practical options for issue resolution.
• Direct legal analysis and case strategy for matters involving consumer-facing payment products, fiduciary administration, guardianship, probate, and related legal issues.
• Manage outside counsel on assigned matters, including scope, strategy, budget, filings, and performance against case objectives.
• Review pleadings, correspondence, investigative materials, settlement positions, and other legal documents to support accurate and timely responses.
• Partner with paralegals, legal analysts, and cross-functional teams to improve matter intake, reporting, escalation, and case tracking processes.
• Represent legal interests in internal discussions, negotiations, court-related proceedings, and other matter resolution activities as appropriate.

Senior Counsel

Consultant

• As a Professional Services Technical Consultant, you will design, develop, maintain, and support account reconciliation and positive pay solutions within the ARP/SMS platform from Fiserv.
• You will work directly with financial institution clients, internal delivery teams, and product stakeholders to deliver reliable mainframe-based solutions that support treasury management operations, exception processing, and reconciliation workflows.
• Your work will help clients manage critical transaction processing with accuracy, timeliness, and operational stability.
• Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing.
• Configure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation services.
• Customize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliation.
• Troubleshoot and resolve production incidents involving ARP/SMS jobs, Customer Information Control System (CICS) transactions, file transfers, and data integrity issues.
• Optimize COBOL programs, Job Control Language (JCL), and Database 2 (DB2) or Virtual Storage Access Method (VSAM) access methods to improve online performance and batch efficiency.
• Create and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production support.
• Collaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful delivery.

Professional Services Consultant

• Present yourself confidently in all customer-facing situations and provide excellent support to financial institution clients.
• Lead technical aspects of project-based assignments and act as the Fiserv expert on the ACH team.
• Work with cross-functional project teams to install and test high availability Payments applications.
• Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using technologies such as JAVA, J2EE, Spring Boot, and web services.
• Provide technical platform support documentation as part of project deliverables.

Professional Services Technical Consultant

Paralegal

• Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps.
• Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review.
• Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures.
• Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories.
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps.
• Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination.
• Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity.
• Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations.

Paralegal – Litigation Support

Backend Engineer

• Provide enterprise-wide architectural leadership for infrastructure and platform services supporting low-latency, high-throughput, and highly resilient systems.
• Define and evolve reference architectures, architectural principles, and design standards used across multiple teams and technology domains.
• Lead the design of complex systems end-to-end—from bare metal and operating systems through networking, storage, and distributed platform services.
• Drive architectural decisions that materially improve reliability, resiliency, observability, and operability at scale.
• Influence standards for business continuity, disaster recovery, security controls, vulnerability management, and governance.
• Architect platforms that enable and integrate with IT service management (ITSM), configuration management databases (CMDBs), lifecycle management, and operational governance frameworks.
• Evaluate emerging technologies and guide responsible adoption, including streaming data platforms, modern data architectures, and machine-learning-enabled systems.
• Act as a technical mentor and thought leader, providing architecture reviews, design guidance, and hands-on problem solving for the organization’s most complex challenges.

Principal Infrastructure and Platform Architect

Developer Relations

• Own the end-to-end product vision and roadmap for our developer experience platform
• Transform functional tooling into a game-changing, AI-enabled experience
• Design experiences for multiple personas
• Establish cross-organizational rigor to source authoritative content
• Lead and grow a team of product managers
• Partner closely across the company to drive alignment and delivery
• Extend the DX platform to support a growing partner ecosystem
• Define and own success metrics and use data to guide decisions
• Evangelize the DX vision internally and externally

Senior Director of Product Management – Developer Experience

• Generate new demand, revenue and profit margin for Fiserv with new client prospects
• Establish a regular cadence of communication with clients
• Lead multiple opportunities concurrently in various stages of the selling cycle
• Build a territory plan and evaluate and revise as required
• Develop a business case and presentation of client proposal with a solution

Sales Executive

• Manage a portfolio of assigned accounts and sales opportunities to generate revenue through product-led sales activity.
• Identify client needs, evaluate business requirements, and align solution recommendations to product capabilities and commercial objectives.
• Develop and deliver client presentations, proposals, and product positioning materials that support pipeline progression and deal closure.
• Partner with sales, product, implementation, and support teams to coordinate opportunity strategy, solution alignment, and client engagement activities.
• Maintain pipeline activity, account updates, and sales documentation in customer relationship management systems to support forecasting and reporting.
• Negotiate commercial terms within approved guidelines and support contract progression through internal review and approval processes.
• Track sales performance against assigned goals, monitor opportunity movement, and adjust outreach plans based on account activity and market conditions.

Product Account Executive

• Design, implement, and support fault-tolerant, highly available architectures across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), including redundancy, load balancing, and automated failover strategies.
• Deploy, manage, and optimize cloud infrastructure using infrastructure-as-code (IaC) tools such as Terraform and Ansible.
• Implement and maintain monitoring, alerting, and logging solutions using tools such as Splunk, Azure Monitor, Dynatrace, and AWS CloudWatch or similar to detect and resolve issues proactively.
• Lead incident response activities, including real-time troubleshooting, root-cause analysis, post-incident reviews, and continuous improvement actions to increase uptime and resilience.
• Perform capacity planning and performance engineering by forecasting demand, tuning systems, and implementing autoscaling and performance best practices.
• Develop and maintain automation scripts and internal tools using Python, PowerShell, Bash, or similar languages to reduce manual intervention and operational toil.
• Collaborate with security teams to implement secure infrastructure practices including encryption, role-based access control, auditing, and vulnerability management.
• Work closely with engineering and DevOps teams to promote reliability best practices and contribute to a collaborative, blameless culture that improves consistency and quality of operations.

Tech Lead, Infrastructure Engineering

Client Services Representative

• Lead/assist in processing of daily transactions for all cash programs
• Monitor money movements
• Answer any/all investor inquiries expeditiously and accurately
• Coordinate with Sales and the custodian during the client on-boarding process
• Gather information and necessary documents for external audit confirmations
• Perform data entry of bank statements into SCCM’s proprietary system for reconciliation
• Assist with interest rate variance analysis and coordinate with bank team on discrepancies

Client Service Associate

Technical Writer

• Translate complex information into simple, polished and engaging content.
• Develop structured, AI-ready documentation for intelligent search and automation.
• Collaborate with subject matter experts to understand products and documentation needs.
• Use test environments to research products and obtain screen samples for documentation.
• Leverage AI tools to accelerate content creation and validate accuracy.
• Partner with product, support, and AI teams to ensure documentation supports AI-driven experiences.
• Apply content transformation standards to convert legacy documentation into modular topics.
• Estimate, track, and prioritize projects assigned; meet deadlines established by the team.

Product Manager

• Own the Strategic Vision: Develop and execute a multi-year product strategy for the ISO channel to maximize merchant acquisition volume, maximize partner retention, and increase portfolio processing efficiency.
• Feature Prioritization: Translate the needs of high-volume wholesale ISOs, multi-MID providers, and sub-merchants into clear product requirement documentation (PRDs) and maintain a ranked development backlog.
• Collaborate with key product houses (e.g., Commerce Hub, and Clover) to wrap core transactional engines, secure tokens (TransArmor/Network Tokens), and payment endpoints into specialized packages optimized for third-party resale.
• Streamline the Funnel: Design, build, and scale configurable merchant boarding orchestration components to handle everything from automated SMB merchant self-service signups to complex, partner-driven enterprise layouts.
• Align product flows with enterprise Risk, Underwriting, and Compliance divisions to streamline automated Know Your Customer (KYC)/Know Your Business (KYB) data paths without disrupting the user acquisition funnel.
• Serve as the authoritative product voice representing Fiserv's ISO platform to internal stakeholders, partner leadership groups (C-Suite), and external industry forums.
• Collaborate with the sales and marketing networks to build competitive go-to-market initiatives, pricing engines, contract options, and developer sandboxes.
• Implement tracking parameters to evaluate platform performance, funnel drop-off points, configuration bottle-necks, and portfolio health indicators.
• Update system workflows to comply with shifting card network regulations, ensuring data structures cleanly differentiate and capture compliance indicators for both Cardholder-Initiated (CIT) and Merchant-Initiated (MIT) recurring payment cycles.

Director of Product Management, ISO & Channel Enablement

• Design, innovate, troubleshoot and deliver state-of-the-art cloud native capabilities
• Automate solutions, maintain knowledgebase/run-books, troubleshoot, restore service to applications
• Implement robust zero trust architecture around identity and access management (IAM) and data encryption
• Work with Terraform and Ansible for orchestration and software installation
• Build and maintain CI/CD pipelines using Azure DevOps
• Identify and address infrastructure and application security vulnerabilities
• Set up robust monitoring and alerting using Azure Monitor, Log Analytics, and Application Insights
• Create operational dashboards for proactive visibility