Paralegal – Litigation Support

Fiserv

Paralegal on Litigation Support Team reviewing small claims and legal requests for Fiserv, a fintech leader. Collaborate with legal teams to ensure timely and accurate responses.

Posted 5/28/2026full-timeCoral Springs • Florida, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps.
Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review.
Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures.
Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories.
Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps.
Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination.
Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity.
Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations.

Requirements

What you’ll need

3+ years of experience in paralegal, legal operations, or legal analyst work supporting litigation, small claims matters, third-party requests, or similar legal processes.
Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, garnishments, subpoenas, or court-related matters.
Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting.
Experience preparing written correspondence, response letters, and legal support materials with accuracy and attention to detail.
Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience.
Paralegal certificate or equivalent legal operations credential (experience that would be great to have).

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

legal document reviewcase managementlegal researchresponse preparationdeadline trackingcorrespondence preparationfile managementreportinglitigation supportthird-party requests

Soft Skills

attention to detailcommunicationorganizational skillsproblem-solvingcross-team coordination

Certifications

paralegal certificatelegal operations credential