Fiserv

Account Executive

• Drive top-of-funnel partner recruiting with a focus on ISV partnerships.
• Conduct cold outreach to ISV prospects.
• Log and update prospect notes in FISERV CRM throughout the sales cycle.
• Represent FISERV at industry-specific tradeshows to promote ISV solutions.
• Identify and propose FISERV integration offerings that align with ISV prospects' needs.
• Negotiate and finalize contracts with ISV prospects.
• Collaborate with FISERV ISV business units to establish effective Go-To-Market (GTM) strategies.
• Travel 25% - 50% of the time.

ISV Sales Executive

Manager

• Command and Control: Responsible for ensuring the highest level of command and control are being performed for all Major Incidents.
• Utilize Fiserv’s home build MIMIC tool (Major Incident Management Information and Collaboration).
• Ensure relative information is being captured and documented real-time into our Level Set and Workstream tool (MIMIC).
• Post Incident Reviews (PIRs): Responsible for performing a thorough Post Incident Review of every Major Incident worked.
• Collaboration: Work closely with other departments and stakeholders to ensure seamless communication during Major Incident lifecycle.
• Process Improvement: Assisting with the identification of process enhancement opportunities to improve Major Incident Management efficiency and effectiveness.

Major Incident Manager

Security Analyst

• Operationalize the Intel Lifecycle: Execute the full intelligence lifecycle to perform fusion analysis, develop adversary profiles focused on financial sector threats, produce finished intelligence products across tactical, operational, and strategic levels.
• Tactical Detection Support: Contextualize threat behavior and anticipate adversary actions, translate analyzed TTPs into technical signatures to directly support the SOC and Detection Engineering teams.
• Intelligence-Driven Threat Hunting: Collaborate with the Threat Hunting team to develop hypotheses based on observed adversary behaviors and regional trends, moving beyond simple Indicator of Compromise (IoC) matching.
• Threat and Vulnerability Context: Support attack surface management team, provide intelligence-driven vulnerability prioritization, identify emerging threats and exploitation trends.
• Adversary Emulation: Provide intelligence support for Red Team or Purple Team exercises by profiling relevant threat actors to ensure testing remains realistic and impactful.
• Strategic & Geopolitical Analysis: Analyze global conflicts and economic stability to translate complex threat activities into structured business solutions and "so-what" summaries for leadership.
• Program Development and Engagement: Contribute to the maturation of the CTI program by developing and refining collection requirements, intelligence workflows, reporting templates, and analytic tradecraft standards.
• Production and Reporting: Produce high-quality tactical, operational, and strategic intelligence products including daily threat briefings, threat actor profiles, vulnerability assessments, and executive threat summaries. Deliver timely and actionable intelligence to internal stakeholders.

Cyber Threat Intelligence Analyst

Project Manager

• Lead large-scale, client-facing projects from initiation through completion, with responsibility for scope, timeline, budget, and delivery outcomes
• Build and maintain consolidated project plans to define overall scope, milestones, dependencies, and critical path activities
• Identify, assess, and communicate project risks, dependencies, impacts, and issues to support informed decision-making and ongoing project control
• Establish project governance by defining roles, responsibilities, decision rights, escalation paths, and meeting cadence
• Define and align success criteria at project initiation to support measurable outcomes and stakeholder alignment throughout the project lifecycle
• Communicate project status, milestones, risks, and decisions to stakeholders on an ongoing basis to ensure visibility and transparency
• Facilitate alignment across business units and functional teams to support enterprise objectives and coordinated delivery

Senior Technical Project Manager

General Counsel

• Advise business, product, engineering, compliance, risk, and legal stakeholders on privacy and data protection requirements applicable to embedded finance offerings, including the Gramm-Leach-Bliley Act, state privacy laws, California Consumer Privacy Act, California Privacy Rights Act, General Data Protection Regulation, Fair Credit Reporting Act, Health Insurance Portability and Accountability Act, and related frameworks.
• Partner with cross-functional teams to identify privacy implications, conduct risk assessments, and implement practical, scalable privacy-by-design controls across the product lifecycle.
• Advise on banking-as-a-service program structures and privacy-related compliance considerations across sponsor banks, program managers, processors, consumer-facing partners, and other third parties.
• Draft, review, and negotiate privacy and data protection terms in commercial and technology agreements, including data use, licensing, vendor, service provider, customer, and data transfer agreements.
• Lead partner and vendor negotiations on privacy matters and participate in client-facing discussions related to data use, compliance obligations, and contractual risk.
• Develop, maintain, and socialize privacy policies, notices, procedures, training materials, and tools that support accountability and consistent operational practices.
• Monitor changes in privacy laws and regulations and translate legal requirements into clear, actionable guidance for internal stakeholders.

Privacy Counsel

• Provide a holistic view of the overall project to the organization and all stakeholders
• Define the overall scope by building and maintaining a consolidated timeline
• Identify and communicate dependencies and impacts to ensure ongoing control
• Define governance, outline roles, responsibilities, decision rights, and critical issue paths
• Ensure success criteria are defined upfront to promote alignment and actively lead to expected outcomes
• Actively communicate progress on an ongoing basis, ensuring visibility throughout the lifecycle
• Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv objectives

Senior Project Manager

Consultant

• Act in partnership with clients to identify their objectives and deliver tailored suggestions and solutions that align with their needs
• Lead and execute client-facing consulting engagements, including:
• Tran Code Reviews
• Deposit Specification Reviews
• Exception Item Management (EIM) Reviews
• Branch Specification Plan Consolidations
• End-to-end Deposit Operational Reviews
• Review processes and workflows to ensure that deposit products meet client expectations and industry standards
• Document all activities, challenges, and resolutions in a client-facing operational format, providing follow-up support and building strong client relationships
• Communicate customer suggestions for product enhancements and ensure proper handling and follow-up by relevant teams
• Simulate or recreate customer issues to effectively resolve user operating difficulties
• Collaborate with other department personnel to discuss problems or inquiries, offer technical assistance and ensure proper resolution handling
• Work closely with Account Managers and Client Partners to monitor service delivery and product performance
• Participate in ongoing training to achieve the level of technical expertise required to address complex challenges effectively
• Engage actively in team efforts to develop training materials, client presentation methods, and internal Advisory Services administrative processes
• Perform other duties as required to contribute to the overall success of the client advisory team

Deposit Consultant

Director

• Lead and manage a group of up to 15 distributed software developers, providing guidance, mentorship, and support to drive high performance.
• Develop and maintain mobile applications using React Native for iOS and Android platforms.
• Collaborate with cross-functional teams, including product management and IT, to define software requirements and deliver solutions that meet business needs.
• Manage software development projects, including planning, resource allocation, and tracking progress to ensure timely delivery.
• Implement clean, efficient, and reusable code following best practices to ensure efficiency and quality.
• Integrate REST APIs and third‑party libraries and optimize applications for performance, stability, cyber security, resiliency, and responsiveness.
• Lead code reviews and enforce coding standards and contribute to architectural and design decisions.
• Champion the adoption and integration of AI-assisted engineering workflows demonstrating measurable impact on quality and throughput.

Director, Information Technology – Mobile

Technical Project Manager

• Lead complex, cross-regional programs and deliver against scope, schedule, and budget
• Drive clear, direct, outcome-oriented communication with stakeholders across regions and cultures
• Own tough client conversations and communicate risks, trade-offs, and decisions with confidence
• Drive cross-functional alignment and decision-making across global teams
• Hold teams and stakeholders accountable – ensure follow-through and prevent slippage
• Manage globally distributed resources across Agile and Waterfall environments

Paralegal

• Review subpoenas, investigative demands, information requests, and related legal documents to identify response requirements, deadlines, and relevant business contacts.
• Prepare and send responses to third-party legal requests in coordination with in-house counsel, external counsel, and internal stakeholders.
• Record, process, and monitor incoming requests, filings, and orders using matter management systems and shared repositories.
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates and next steps.
• Research related matters, supporting records, and available resources to help determine response scope and required documentation.
• Maintain electronic case management tools, shared file rooms, and databases to support tracking, reporting, and retrieval of legal matter information.
• Support program administration, reporting, special projects, and process improvement activities related to third-party response operations.

Paralegal – Subpoena Response Team

Backend Engineer

• Design, develop, and maintain responsive web applications using React and ASP.NET Core to support modern Single Page Application (SPA) experiences
• Build, evolve, and support robust RESTful APIs and backend microservices in C# with a strong emphasis on maintainability, scalability, and clean architecture
• Translate complex business needs into well-structured technical solutions, including UI workflows, API contracts, and performant data models
• Develop, optimize, and maintain SQL Server database schemas, T-SQL queries, stored procedures, and advanced indexing strategies to support high-volume data use cases
• Implement enterprise-grade security practices, including secure coding patterns, robust authentication/authorization protocols, and least-privilege access controls
• Create reusable, tested front-end components and backend services using modular design patterns that facilitate long-term codebase health
• Collaborate closely with product owners, technical analysts, and cross-functional support teams to reliably deliver features from concept and build to release and support
• Participate actively in code reviews, system troubleshooting, performance tuning, and production monitoring to ensure top-tier software quality
• Contribute to essential technical documentation, including design notes, operational runbooks, and supportability guides to enhance team velocity

Senior Software Engineer, React, JavaScript, .NET

Vice President

• Lead the development and ongoing refinement of an enterprise workforce strategy aligned to business, financial, and talent priorities.
• Build and govern a multi-year workforce planning framework that includes headcount forecasting, skills demand, and capacity modeling across functions and regions.
• Partner with HR, finance, and business leaders to translate strategic plans into workforce plans, staffing scenarios, and hiring, movement, and reskilling strategies.
• Establish a robust workforce analytics agenda, using data and dashboards to provide insights and recommendations on trends, risks, and opportunities.
• Drive strategic initiatives related to organizational design, future-of-work considerations, and critical-skill planning in partnership with senior leadership.
• Lead, develop, and engage a high-performing team responsible for workforce strategy, planning, and analytics, ensuring clear priorities and deliverables.
• Influence decision-making at the executive level through clear narratives, business cases, and recommendations grounded in data and financial impact.

VP Workforce Strategy

Financial Planning and Analysis

• Serve as a strategic resource across multiple client engagements, providing billable expertise in banking and finance operations
• Analyze complex financial processes, identifying opportunities for improvement, and implementing effective strategies to optimize performance
• Lead and support multiple client engagements in banking and finance operations
• Analyze and improve financial processes and operational workflows
• Present recommendations and solutions to executives and client teams
• Collaborate with cross-functional teams to ensure successful project outcomes
• Maintain high standards of professionalism and client service

Senior Financial Services Consultant

• Drive sales of Omnichannel Digital Product Solutions, establishing and maintaining senior-level relationships in the merchant payment processing space.
• Maintain regular communication with clients, articulating the Fiserv value proposition while managing multiple opportunities through various sales stages
• Develop and execute a territory plan, continuously evaluating and revising it to maximize business opportunities
• Create comprehensive client proposals, including solutions, financial justifications, growth plans, budgets, project timelines, and expected results to secure business with maximum revenue and margin
• Build detailed account plans for aspirational clients and new cross-sales opportunities, negotiating pricing, contract terms, and collaborating closely with relationship management

ISV Sales Executive

Major Incident Manager

Cyber Threat Intelligence Analyst

Senior Technical Project Manager

Privacy Counsel

Senior Project Manager

Deposit Consultant

Director, Information Technology – Mobile

Technical Project Manager

Senior Technical Project Manager

Paralegal – Subpoena Response Team

Senior Software Engineer, React, JavaScript, .NET

VP Workforce Strategy

Senior Financial Services Consultant

Omnichannel Sales Executive