VP Workforce Strategy

Fiserv

VP Workforce Strategy leading enterprise strategy for workforce optimization at Fiserv. Partnering with HR and finance to align workforce plans to business objectives.

Posted 5/29/2026full-timeBerkeley Heights • New Jersey, Ohio • 🇺🇸 United StatesLead💰 $165,000 - $264,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the development and ongoing refinement of an enterprise workforce strategy aligned to business, financial, and talent priorities.
Build and govern a multi-year workforce planning framework that includes headcount forecasting, skills demand, and capacity modeling across functions and regions.
Partner with HR, finance, and business leaders to translate strategic plans into workforce plans, staffing scenarios, and hiring, movement, and reskilling strategies.
Establish a robust workforce analytics agenda, using data and dashboards to provide insights and recommendations on trends, risks, and opportunities.
Drive strategic initiatives related to organizational design, future-of-work considerations, and critical-skill planning in partnership with senior leadership.
Lead, develop, and engage a high-performing team responsible for workforce strategy, planning, and analytics, ensuring clear priorities and deliverables.
Influence decision-making at the executive level through clear narratives, business cases, and recommendations grounded in data and financial impact.

Requirements

What you’ll need

12+ years of experience in workforce strategy, workforce planning, HR strategy, management consulting, or a related discipline supporting complex, matrixed organizations.
5+ years of experience managing and developing teams, including setting direction, coaching, and performance management.
Demonstrated experience leading enterprise or multi-business-unit workforce planning, including headcount forecasting, scenario modeling, and alignment with financial plans.
Proven experience using workforce analytics, financial data, and reporting tools to develop insights and influence senior stakeholders.
Strong skills in executive communication, including building presentations, framing recommendations, and facilitating discussions with senior leaders.
Bachelor’s degree in human resources, business administration, finance, economics, or a related field, or equivalent combination of education, related experience and/or military experience.

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workforce strategyworkforce planningheadcount forecastingskills demandcapacity modelingworkforce analyticsdata analysisfinancial data analysisscenario modelingperformance management

Soft Skills

team developmentexecutive communicationinfluencing decision-makingcoachingfacilitating discussionsbuilding presentationsstrategic thinkingnarrative buildingengagementleadership