Fiserv

QA Automation Engineer

• Develop Infrastructure-as-Code (IaC) templates and scripts using industry-standard tools such as Terraform, Ansible, or CloudFormation.
• Leverage IaC practices to automate the provisioning, configuration, and management of infrastructure resources
• Developing SDK and REST API using python
• Collaborate effectively with cross-functional teams; Act as a technical advisor, providing guidance on infrastructure design and implementation decisions
• Create comprehensive documentation, including architectural diagrams, technical specifications, and guidelines, to facilitate knowledge transfer and ensure a clear understanding of infrastructure components and their interdependencies
• Collaborate with stakeholders to understand business requirements and design infrastructure solutions that align with organizational goals and best practices

Cloud Automation Engineer – IaC

Auditor

• Oversee and manage the entire audit lifecycle for each assigned audit, including planning, executing fieldwork, scheduling interviews, and conducting audit tests
• Apply the Internal Audit methodology and standards throughout the audit process
• Prepare and lead internal and external status meetings
• Document test results and conclusions effectively
• Prepare draft issues for audit reports
• Direct the work of Staff Auditors, identify risks and dependencies, and ensure quality and timely work products
• Provide coaching and feedback to Staff Auditors
• Contribute to the continuous professional development of the staff

Senior Internal Auditor

• Under the supervision of leadership, Staff Auditor will perform testing of controls at various Fiserv business departments and programs, to ensure adherence to policies, procedures and regulations
• Document audit findings, preparing audit reports, and presenting results to management, highlighting areas for improvement
• Offering actionable recommendations to enhance operational efficiency, effectiveness, and adherence to industry standards
• Validate through testing the implementation of corrective actions and conducting follow-up audits to ensure that identified issues have been addressed
• Work closely with other departments to promote a culture of compliance and continuous improvement within the organization
• Keep informed about changes in regulations, industry standards, and best practices in auditing and compliance

Internal Staff Auditor

Analyst

• Manage client implementations and conversions for Enterprise and Midmarket projects and technical custom implementations.
• Develop, coordinate, and execute API implementation/conversion project plans, ensuring on-time and effective delivery.
• Identify opportunities to streamline integration procedures, enhance revenue, and improve product efficiency.
• Interface with other Fiserv departments to generate and offer appropriate solutions.
• Interpret and communicate Fiserv services and products to clients, sales, and vendors.
• Gather client requirements for software development to support implementation/conversion.
• Act as a Subject Matter Expert for API Implementations, partnering with internal teams on client entablements and conversions.

API Integrations Analyst

Software Engineer

• Install and maintain Connect:Direct (NDM), MSM and InterTest Batch utilizing SMP/E
• Design and develop utilities (REXX) to streamline processes
• Support a redundant TCPIP network for a Parallel Sysplex by making use of Dynamic VIPA and Sysplex Distributor and HiperSockets
• Support non-shared USS file system in a Shared File system accessible by all LPARs within a Sysplex
• Support and diagnose AT-TLS configurations
• Troubleshoot started task abends utilizing IPCS
• Apply Ciphers and license certificates
• Resolving network connection issues utilizing packet traces

Senior Mainframe Systems Programmer – z/OS, Network

Director

• Manage a portfolio of strategic enterprise accounts, acting as the primary client advocate for retention, risk mitigation, and revenue growth.
• Proactively identify client needs, prepare proposals, and design solution recommendations using Fiserv product suites to increase client value and adoption.
• Build and maintain relationships with decision-makers and influencers at all levels to safeguard relationships and surface expansion opportunities.
• Coordinate cross-functional Fiserv teams (product, operations, implementation, risk, finance) to resolve issues, review monthly performance, and implement corrective actions to control liability.
• Lead contract renewals and commercial negotiations as client agreements near expiry.
• Track account health, revenue performance, and churn drivers to inform strategic plans and escalation paths.

Director, Relationship Management – Enterprise Accounts

Systems Engineer

• Maintain and upgrade existing systems to ensure 24x7 uptime on the NonStop systems including client related connectivity
• Lead Guardian OS, Network, and other major software release planning and implementation
• Assess and implement platform security solutions and configurations
• Apply technical expertise to support the deployment of technology architecture and the total system solutions
• Identify system performance bottlenecks and recommending performance improvement solutions
• Perform analyses (e.g., performs technical research in order to assess system performance and capacity)
• Provide Tier 2 and 3 support for the entire infrastructure
• Perform daily continuous improvements on all NonStop servers, including off-platform servers, such as Splunk, Prognosis, Moogsoft, ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc.

Senior Systems Engineer, Tandem NonStop

Support Engineer

• Provide first-level technical support to clients by responding to inquiries and resolving client issues in a timely manner.
• Troubleshoot and diagnose technical problems, providing effective solutions to ensure client satisfaction.
• Document and track client interactions and resolutions in the designated systems.
• Collaborate with cross-functional teams to escalate and resolve complex technical issues.
• Explain complex technical concepts in simple, clear language appropriate to clients.

Technical Support Specialist

Network Engineer

• Provide leadership for one or more diverse functional units including both management personnel and individual contributors
• Hold responsibility for all cycles of network solutions delivery and management including strategic planning, solutions design, project delivery, problem management, process automation and financial stewardship
• Provide guidance to business leaders and stakeholders on IT strategy to adapt and support goals of the organization as a whole
• Drive operational efficiencies, identify bottlenecks, and effectively oversee cost management
• Manage vendor relationships and negotiate contracts for network services

Director – Network Engineering

Business Analyst

• Conduct detailed analysis and documentation of business processes within RiskShield.
• Manage requirements, including coordination and elaboration.
• Support infrastructure changes through validation activities.
• Evaluate requirements for feasibility and implementation duration/effort.
• Participate in on-call service and coordinate with customers nationally and internationally.
• Review and analyze application software.
• Perform software updates.

Technical Business Analyst – m/f/d

Full-stack Engineer

• Participate in all phases of the software development life cycle (architecture and conceptual design, requirements analysis, high level design, detailed design, coding, unit test, integration and system, user and performance level testing.)
• Customization of BASE24 using TAL, preparation of unit test plan and Unit testing.
• Interface with other technical and development teams to develop solutions to Fiserv's processing systems.
• Proactively monitors Production health, looks for Production system improvements, and makes sure of Production stability.
• Performs fixes, development projects, and compliance mandates from schemes.
• Responsible for end-to-end development ensuring quality, clarity, depth, and attention to overall scope of project.
• Support SIT and UAT testing for Base24 development projects.
• Certification testing for schemes and new institutes.
• Defect tracking and closing.
• Handle technical discussion with both external and internal teams.
• Daily and weekly status meetings.
• Compliance with customer quality standards.

Software Development Engineer

Customer Support

• Serve as a primary point of contact for franchise owners, operators, and field leadership for priority cases through phone, email, and case management tools.
• Triage incoming requests by confirming issue severity, identifying business impact, and initiating escalation paths using defined support processes and service expectations.
• Own cases from intake through resolution by gathering details, coordinating internal actions, documenting progress, and maintaining accountability for follow-up.
• Provide proactive status updates, next steps, and resolution details to franchise partners using clear, business-relevant communication.
• Conduct follow-up outreach after incidents or case resolution to confirm outcomes, reinforce trust, and identify additional support needs.
• Identify recurring issues and case trends, summarize findings, and support recommendations that improve tools, processes, or service delivery.
• Maintain accurate case documentation and follow required authentication, privacy, and data handling procedures in support systems.

Senior Customer Service Associate II

Account Executive

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

Account Executive, Cards Services

• Generate leads and drive profitable revenue within the assigned territory or accounts
• Develop strategies, tactics, and account plans to identify, qualify, and secure new clients
• Manage the rapid movement of leads through the sales process, ensuring expeditious closing of business
• Leverage executive-level contacts to enhance account coverage and create demand
• Develop long-term client relationships based on mutual value and trust, leading to repeat business
• Secure funding for customer initiatives by linking Fiserv solutions to client business issues
• Maintain accurate sales pipeline forecasting in the eCRM system
• Share industry, solution, deal, and sales best practices with the sales community

Cloud Automation Engineer – IaC

Senior Internal Auditor

Internal Staff Auditor

API Integrations Analyst

Senior Mainframe Systems Programmer – z/OS, Network

Director, Relationship Management – Enterprise Accounts

Senior Systems Engineer, Tandem NonStop

Technical Support Specialist

Director – Network Engineering

Technical Business Analyst – m/f/d

Software Development Engineer

Senior Customer Service Associate II

Senior Customer Service Associate II

Account Executive, Cards Services

Product Sales Executive