Fiserv

Technical Business Analyst – m/f/d

Fiserv

full-time

Posted on:

Location Type: Office

Location: Bad HomburgGermany

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About the role

  • Conduct detailed analysis and documentation of business processes within RiskShield.
  • Manage requirements, including coordination and elaboration.
  • Support infrastructure changes through validation activities.
  • Evaluate requirements for feasibility and implementation duration/effort.
  • Participate in on-call service and coordinate with customers nationally and internationally.
  • Review and analyze application software.
  • Perform software updates.

Requirements

  • University degree in IT or engineering, or equivalent professional experience.
  • At least 5 years of professional experience in IT development/project work, preferably in an international environment.
  • Fluent in German and English, both spoken and written (CEFR C1).
  • Solid knowledge of dispute/fraud processes and the RiskShield tool.
  • Experience with external customers in project work or problem-resolution contexts.
  • Programming skills (e.g., Java, C) and experience with application/middleware servers such as Apache, Tomcat, JBoss, Hibernate; SQL and DB2 knowledge preferred.
  • Expert knowledge of Linux and Windows Server.
  • Extensive hands-on experience in business process analysis/engineering, requirements management, test management, and quality assurance.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaCSQLDB2LinuxWindows ServerApacheTomcatJBossHibernate
Soft Skills
communicationcoordinationproblem resolutionanalysisdocumentationrequirements managementtest managementquality assurance
Certifications
university degree in ITuniversity degree in engineering