Fiserv

Architect

• Provide architectural leadership for block, file, object, SAN, NAS, and backup storage solutions across data center and cloud environments
• Collaborate with application owners, business leaders, and infrastructure architects to design storage solutions aligned with business and technical needs
• Participate in planning sessions and architecture reviews, offering consultative expertise across multiple organizations
• Design and implement storage platforms optimized for performance, scalability, reliability, and cost efficiency
• Architect and support data protection solutions, including encryption, immutability, backup, and disaster recovery
• Manage relationships with storage vendors, including evaluation, procurement, and delivery support
• Drive automation initiatives enabling self‑service and self‑healing storage platforms
• Mentor junior‑level architects and engineers while promoting architectural standards and best practices

Principal Storage Architect

Analyst

• Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform
• Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting
• Manage client and internal team expectations to ensure all project target dates are met
• Ensure all specifications and compliance mandates are strictly followed throughout the certification process
• Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting
• Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery
• Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful "go-live" events

Certification Analyst

Software Engineer

• Design and implement solutions that span across Android applications, Inter-CPU communication, RTOS, and L2 payment kernels
• Add new features to existing products (such as dynamic currency conversion, offline payment support, Android Pay, Apple Pay, mobile wallets, etc.)
• Troubleshoot issues that may span across a wide range of device types, focusing on low-level system integration
• Take ownership of specific payment components and low-level firmware modules
• Work with international certification teams and test organizations to ensure payment kernel compliance
• Collaborate with product management to clarify and/or create specifications
• Triage bugs related to payment applications and related infrastructure; troubleshoot complex system integration issues to ensure resolution
• Perform production support services as part of a regular on-call rotation

Senior Engineer – Device Engineering

Customer Support

• Serve as a primary point of contact for merchants within the TSYS‑acquired portfolio supported by Propelr
• Support merchant onboarding, account maintenance, and service inquiries via phone, email, and internal systems
• Troubleshoot and resolve merchant issues related to processing, funding, account updates, and operational inquiries
• Coordinate with internal teams (Operations, Risk, Onboarding, Technical Support) to resolve complex issues
• Track and document all merchant interactions accurately within internal systems
• Ensure service level agreements (SLAs) are met or exceeded
• Identify trends, recurring issues, and opportunities for process improvement
• Provide a seamless, professional customer experience during periods of change and growth

Client Support Representative

Project Manager

• Define project scope, timelines, budgets, and deliverables for initiatives within the Sales Tech environment, and maintain project documentation throughout the project lifecycle
• Facilitate meetings to gather business and functional requirements, document decisions, and translate objectives into project plans, task lists, and status communications
• Coordinate work across internal teams and external resources, including information technology management, architects, database administrators, network teams, and Salesforce professionals, to support execution against established milestones
• Monitor project progress, assess risks and dependencies, and implement issue resolution plans with stakeholders to maintain delivery objectives
• Track project accounting, support estimation activities, and provide regular status updates, progress reporting, and narrative summaries for team members, business requestors, and executive stakeholders
• Manage stakeholder relationships throughout the project lifecycle by setting expectations, communicating guidelines and deadlines, and driving accountability for deliverables

Senior Project Manager

• Define and own end-to-end architecture for open source and commercial infrastructure products across the enterprise
• Establish architectural standards, reference patterns, and technology roadmaps aligned with business strategy
• Lead greenfield and modernization initiatives from concept through production operationalization
• Act as the senior technical authority for product integrations with business and client partners
• Drive architectural governance, technical debt reduction, and platform scalability strategies
• Author and maintain architectural decision records (ADRs), design blueprints, and infrastructure process documentation

Principal Architect – Middleware, Kubernetes Infrastructure

Product Manager

• Own the product vision, roadmap, and outcomes for enterprise transformation initiatives spanning multiple teams and domains
• Translate enterprise and line-of-business strategy into clear product goals, value hypotheses, and prioritized backlogs
• Partner closely with architecture, engineering, operations, and business leaders to drive alignment and informed trade-off decisions
• Lead enterprise-scale prioritization, balancing near-term delivery with long-term platform and transformation objectives
• Define and track success metrics (business, operational, and technical) to ensure outcomes are measurable and transparent
• Facilitate governance, decision forums, and milestone reviews to accelerate progress and resolve cross-team dependencies
• Communicate product direction, progress, risks, and decisions clearly to stakeholders at all levels, including senior leadership
• Ensure solutions align with enterprise standards, regulatory requirements, and Fiserv’s broader platform strategy

Enterprise Transformation Product Owner

Backend Engineer

• Design, develop, and enhance mission-critical applications using Java and Spring-based technologies
• Build and support microservice-based solutions and REST APIs
• Partner with architects and business stakeholders to define technical solutions
• Apply DevOps practices including continuous integration and deployment
• Troubleshoot and support production systems in high-availability environments
• Provide technical guidance through code reviews and mentoring

Senior Java Engineer

Solutions Engineer

• Lead the design and deployment of infrastructure solutions supporting enterprise applications, ensuring scalability, reliability, and performance
• Partner with Development, Product, Project Management, and other Engineering teams using a consultative approach to gather and analyze technical requirements
• Provide support for hybrid environments involving both on-premises and public cloud platforms (Azure/AWS preferred)
• Develop and maintain PowerShell scripts to automate routine administrative tasks and improve efficiency
• Support platforms such as .NET Framework, IIS, MS SQL, and Apigee in conjunction with application deployments
• Manage and troubleshoot infrastructure services like Active Directory, DNS, VMWare, VXRAIL, Group Policy, and Firewall Rules
• Collaborate on network-related troubleshooting and configuration of load balancers (e.g., F5 LTM/GTM)
• Create and maintain documentation for systems, configurations, and processes; enforce adherence to engineering best practices and security standards

Senior Systems Solutions Engineer

• Ensure high reliability and performance for applications while supporting new feature development
• Perform schema changes without downtime in a growing sharded database environment
• Manage data migrations between shards and create new clusters to support growth
• Resolve performance issues through analysis and optimization
• Automate routine DBA tasks to improve efficiency and reliability
• Support development of new features in both RDBMS and NoSQL environments

Tech Lead, Solutions Architecture – MySQL DBA Admin

• Provide application development and production support for Numia‑owned systems and integrations
• Act as first‑line advisor for application incidents, analysis, and resolution during Italian business hours
• Participate in out‑of‑hours (OOH) support for critical production issues as required
• Diagnose and resolve application defects, performance issues, and integration failures
• Perform root cause analysis (RCA) and implement corrective and preventive actions
• Collaborate closely with Numia stakeholders, internal development teams, and infrastructure partners
• Support deployments, patches, and minor enhancements to ensure platform stability
• Ensure incidents and changes are managed in line with agreed SLAs and governance processes
• Maintain accurate technical documentation and incident records
• Contribute to continuous improvement of support processes and application resilience

Senior Application Developer

• Own and evolve the product vision and roadmap for fraud detection, prevention, and risk management capabilities.
• Identify gaps in the current offering and lead delivery of new capabilities that drive measurable customer and business value.
• Monitor fraud trends, regulatory changes, competitive offerings, and emerging threats; translate insights into clear product requirements and differentiated features.
• Lead or support client-facing discussions, representing fraud and risk solutions in partnership with Sales and Client Relations.
• Build business cases, contribute to product P&L inputs, support pricing, and participate in RFI/RFP responses with cross-functional partners.
• Act as the subject matter expert for fraud and risk products in customer forums and internal stakeholder discussions.
• Serve as the primary liaison across Sales, Client Relations, Operations, Finance, Legal, Technology, Engineering, and PMO to drive alignment and execution.
• Drive consensus and delivery in a matrix environment, ensuring roadmap execution against outcomes (adoption, revenue, growth).

Product Manager, Risk & Fraud

Sales

• Lead a team of Business Consultants in the Clover UK Field Sales
• Drive revenue growth through acquisition of quality switcher merchants
• Coach and motivate team to meet sales targets
• Build and maintain relationships with key stakeholders
• Ensure consultants deliver consultative experiences to merchants
• Oversee presentations of tailored commercial proposals
• Support consultants in commercial and operational discussions

Area Sales Manager

Infrastructure Engineer

• Join a high-impact team driving cloud innovation across a global enterprise
• Lead the technical integration and transformation of newly acquired companies into our cloud ecosystem
• Partner with cross-functional teams to shape the future of our cloud platforms
• Design scalable, secure, and repeatable cloud architectures aligned with business goals and M&A strategies
• Identify gaps, define target states, and develop roadmaps for cloud transformation
• Extend enterprise capabilities to acquired companies, including operating model alignment and deployment strategies
• Champion cloud-native technologies, Infrastructure as Code (IaC), CI/CD pipelines, and automation
• Work closely with Development, Product, and Infrastructure teams to ensure seamless cloud adoption
• Evaluate and streamline processes, handoffs, and workflows using automation and modern tooling
• Provide thought leadership on cloud governance, architecture best practices, and customer satisfaction

Tech Lead, Infrastructure Engineering

Technical Project Manager

• Lead end-to-end technical project management activities, including scope definition, project planning, milestone tracking, and dependency management
• Coordinate cross-functional activities and communications across internal teams, clients, and third-party partners to support aligned execution
• Establish project governance, including roles, responsibilities, decision paths, escalation management, and communication plans
• Monitor project health, identify risks, issues, and dependencies, and drive mitigation plans to support successful delivery
• Prepare and maintain project documentation, including project plans, dashboards, action trackers, status reporting, and consolidated timelines
• Facilitate stakeholder alignment by communicating project progress, changes in scope or schedule, and key decisions throughout the project lifecycle
• Serve as a primary project-level point of contact for clients and internal stakeholders, including participation in scheduled project meetings and reviews