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Product Manager, Risk & Fraud
FiservProduct Manager responsible for Risk & Fraud capabilities at Fiserv, providing end-to-end product strategy and execution. Leading product vision, market insights, and driving adoption for financial crime solutions.
About the role
Key responsibilities & impact- Own and evolve the product vision and roadmap for fraud detection, prevention, and risk management capabilities.
- Identify gaps in the current offering and lead delivery of new capabilities that drive measurable customer and business value.
- Monitor fraud trends, regulatory changes, competitive offerings, and emerging threats; translate insights into clear product requirements and differentiated features.
- Lead or support client-facing discussions, representing fraud and risk solutions in partnership with Sales and Client Relations.
- Build business cases, contribute to product P&L inputs, support pricing, and participate in RFI/RFP responses with cross-functional partners.
- Act as the subject matter expert for fraud and risk products in customer forums and internal stakeholder discussions.
- Serve as the primary liaison across Sales, Client Relations, Operations, Finance, Legal, Technology, Engineering, and PMO to drive alignment and execution.
- Drive consensus and delivery in a matrix environment, ensuring roadmap execution against outcomes (adoption, revenue, growth).
Requirements
What you’ll need- Experience in a product role with domain expertise in fraud, risk, and/or financial crime.
- Proven experience with fraud detection/prevention, risk management, AML, transaction monitoring, or related financial crime products.
- Strong understanding of card payments fraud and relevant industry dynamics.
- Demonstrated commercial acumen, including building business cases and supporting P&L, pricing, and RFI/RFP responses.
- Strong communication skills with the ability to engage business and technical stakeholders, including clients.
- Ability to lead through influence and deliver outcomes in a complex, matrix organisation.
- Bachelor’s degree required.
- Master’s degree preferred.
- Familiarity with relevant regulations and standards (e.g., PSD2, AML directives, card scheme rules).
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud detectionfraud preventionrisk managementAMLtransaction monitoringcard payments fraudbusiness case developmentP&L managementpricing strategyRFI/RFP responses
Soft Skills
strong communicationleadershipinfluencestakeholder engagementcross-functional collaborationconsensus buildingmatrix managementclient relationsbusiness acumenproblem-solving