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Fiserv

Senior Application Developer

Fiserv

Senior Application Developer providing critical application support in Milan for Numia-owned systems. Collaborating with stakeholders and ensuring application stability and rapid incident resolution.

Posted 4/28/2026full-timeMilan • 🇮🇹 ItalySeniorWebsite

Tech Stack

Tools & technologies
Distributed Systems

About the role

Key responsibilities & impact
  • Provide application development and production support for Numia‑owned systems and integrations
  • Act as first‑line advisor for application incidents, analysis, and resolution during Italian business hours
  • Participate in out‑of‑hours (OOH) support for critical production issues as required
  • Diagnose and resolve application defects, performance issues, and integration failures
  • Perform root cause analysis (RCA) and implement corrective and preventive actions
  • Collaborate closely with Numia stakeholders, internal development teams, and infrastructure partners
  • Support deployments, patches, and minor enhancements to ensure platform stability
  • Ensure incidents and changes are managed in line with agreed SLAs and governance processes
  • Maintain accurate technical documentation and incident records
  • Contribute to continuous improvement of support processes and application resilience

Requirements

What you’ll need
  • Strong working knowledge of credit/debit card lifecycle, transactions, authorisations, clearing, settlement, and billing
  • Hands‑on experience with mainframe technologies, including: CICS (online transaction processing), DB2 (data access and analysis)
  • Ability to analyse and troubleshoot issues using mainframe utilities and tools, including Eazytrieve
  • Experience supporting API‑based integrations between distributed systems and mainframe applications
  • Solid understanding of production support, incident triage, root‑cause analysis, and escalation in a 24×7 environment
  • Experience working directly with client‑facing payment systems, responding to time‑critical and business‑impacting incidents
  • Fluent Italian and English (spoken and written)
  • Willingness to participate in out‑of‑hours (OOH) support as part of a support rota

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
CICSDB2EazytrieveAPI integrationsroot cause analysisincident triageproduction supporttroubleshootingapplication developmentperformance analysis
Soft Skills
collaborationcommunicationproblem-solvinganalytical thinkingadaptabilityclient-facingtime managementattention to detailcontinuous improvementwillingness to participate in OOH support