Fiserv

Program Manager

• Senior Project/Program Management role at Fiserv
• Involvement in global Fintech and payments initiatives

Senior Project/Program Management

Product Manager

• Own product and portfolio strategy, and turn that strategy into operating plans that support growth, customer value, and business results.
• Partner across teams to shape and communicate roadmaps, feature priorities, and technical dependencies.
• Support successful launches by contributing to release planning, release notes, and clear product documentation for internal and client-facing teams.
• Use product usage data, customer feedback, and market signals to identify trends and guide enhancements, new features, and future product opportunities.
• Help improve operational processes with a strong customer and business lens to support high-quality client and partner experiences.
• Lead, mentor, and develop Product Owners and product managers, and coach scrum teams in SAFe Agile practices to improve delivery confidence and velocity.
• Build strong client relationships, gather feedback from user groups, monitor implementation progress, and translate customer insights into roadmap decisions.

Director, Product Management – Lending

Account Executive

• Travel within the greater market to sell Clover to merchants.
• Capitalize on Clover’s household name and various industry specific solutions and Apps, to proactively generate leads in a dynamic business-to-business environment.
• Utilize self-sourcing and the leveraging of our extensive network of partnerships and other referral sources to boost pipeline.
• Implement strategic consulting and ongoing, direct relationship management, to win cross sales and referral business, further growing your portfolio.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Sales Representative

General Counsel

• Provide business and product legal support for the Merchant Solutions business.
• Independently draft and negotiate complex client, partner, and other commercial agreements.
• Interact with and advise executive management on business, contractual, and risk matters.
• Actively engage with subject matter specialists from finance, audit, tax, regulatory, privacy, and technology.
• Maintain knowledge of industry best practices, applicable laws, rules, and regulations.

Managing Counsel, Merchant

Risk

• Identify, assess, and mitigate risks arising from internal processes, systems, and external fraud events to prevent financial loss, reputational damage, and regulatory breaches
• Monitor key risk indicators (KRIs)
• Analyze internal reports
• Strengthen internal controls
• Conduct financial investigations
• Conduct trade reviews by analyzing data to identify suspicious patterns indicating fraud, identity theft, or money laundering
• Evaluate risk associated with newly onboarded AND existing clients/financial advisors
• Conduct various KYC checks as needed
• Monitor, detect, and resolve issues related to fraud and identify theft
• Work with cross-functional teams to facilitate financial transactions, embed a risk-aware culture, and provide training on best practices
• Testing as an end user for enhancements to processes

Operational Risk Analyst

• Proactively engage with business owners & restauranteurs within Restaurant Depot
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms.
• Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use.
• Travel within the Seattle, WA area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Outside Sales Representative

Solutions Engineer

• You will be responsible for the successful management of multiple complex processes related to go-to-market and sales engagement efforts.
• You will interface cross-functionally with internal and external business-stake holders across technology, infrastructure, and the product verticals in support Finxact’s Core-as-a-Service adoption.
• Contribute to and/or lead general overview presentations, and demonstrations, of the Finxact CaaS solution covering a broad range of technical subject matter.
• Contribute to and/or lead initial scoping efforts related to technology as it relates to each unique sales engagement.
• Translating requirements into technical specifications/requirements.
• Obtain an in-depth understanding of Finxact’s technology and its underlying architecture.
• Contribute to design, creation, and on-going maintenance of sales reference architecture collateral.
• Design functional and technical demonstrations that illustrate the capabilities of the solution.
• Organize and/or lead RFP/RFI response efforts in support of sales engagements.
• Provide subject matter expertise as it related to general technology modernization within the banking and payments industries.
• Develop a deep understanding, and demonstrate, a broad range of use-cases involving Finxact’s full suite of APIs and related integration patterns to ancillary core technology (including Finxact ecosystem partners).
• Provide prospect sales-cycle support around a broad range of topics including, but not limited to: REST API orchestration and integration patterns, Cloud Adoption and Infrastructure, Infrastructure Security, Kubernetes and Docker, Golang, Extensibility, Payment Networks/ETL and Microservices Architecture.
• Ability to travel 30% - 40%.

Senior Solutions Consultant – API, Banking Platforms

Backend Engineer

• Develop scalable, high-performance applications using .NET Core, C#, and modern front-end frameworks
• Build and optimize solutions in Azure Cloud, leveraging services for computers, storage, and integration
• Collaborate with cross-functional teams to deliver features that enhance customer experience
• Participate in Agile ceremonies and drive continuous improvement
• Ensure robust data management and integration with enterprise systems

Full Stack .NET Developer

• Advise on technical implementation approaches and help rationalise software architecture choices
• Shape solutions with the Solutions Architect during the definition stage
• Support deployment and configuration activities with clients, including code merging and continuous integration
• Provide technical implementation support across test stages and manage defect remediation
• Perform development tasks, conduct code reviews and analyse existing code
• Write functional tests using proprietary testing frameworks
• Resolve production issues and provide on‑call support when required
• Support pre‑sales activities and deliver customer technical presentations

Java Solutions Engineer

• Identify and prospect potential opportunities through market research and competitor analysis
• Proactively reach out to potential clients to generate leads and schedule sales meetings
• Present and demonstrate our products and services to potential clients to highlight the benefits and value proposition that Fiserv offers
• Negotiate and close sales deals to ensure a positive partnership for both the client and Fiserv
• Maintain accurate and up-to-date records of sales activities, including leads, opportunities and client communications
• Build strong relationships in your assigned territory with C-suite and operational level leadership

Sales Executive, Plastics

Proposal Manager

• Review sales deals to ensure compliance with pricing policies and provide guidance on deal structure to optimize revenue and minimize risk
• Assist with ensuring the pricing proposal and deal terms are accurate
• Assist in reviewing pricing proposal materials and ensuring that proposals are tailored to meet client’s needs while aligning with the Fiserv solution offerings
• Work closely with sales, finance, legal, and other departments to streamline the deal process and ensure timely response to internal and external clients
• Ensure deals comply with revenue recognition guidelines and legal requirements
• Manage the entire pricing deal process from client request to contract closeout
• Track deal metrics and trends, providing insights to stakeholders on deal performance and potential areas for improvement

Proposal Management II

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s cutting-edge solutions to merchants
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment
• Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace
• Embody Fiserv’s core values by fostering authentic connections and maintaining the highest ethical standards

• Develop strategic relationships with senior business leaders to acquire new clients
• Generate new demand, revenue, and profit margin
• Establish communication cadence with clients
• Lead multiple opportunities concurrently in selling cycle
• Collaborate across the organization to meet client needs

Product Sales Executive

• Travel across the assigned territory to bring Clover’s cutting-edge solutions to merchants.
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment.
• Act as a strategic advisor to merchants, tailoring solutions that help them grow.
• Foster authentic connections and maintain the highest ethical standards.

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s solutions to merchants
• Proactively generate leads and expand your portfolio
• Act as a strategic advisor to merchants