Financial Planning and Analysis

• Assist with financial forecasting, budgeting, and long-range planning for the credit processing product, including volume, revenue, cost, and margin analysis.
• Develop and maintain detailed financial models to assess current performance and project future results under various business and operational scenarios.
• Partner closely with product, operations, and functional teams to accurately forecast volumes, costs, capacity, and investments.
• Assist in leading the annual budget and periodic forecast cycles, establishing timelines, assumptions, and methodologies in collaboration with cross-functional stakeholders.
• Analyze monthly financial results, comparing actuals to budget and forecast, identifying key variances, risks, and opportunities, and recommending corrective actions.
• Perform trend analysis and scenario planning related to demand fluctuations, input cost changes, pricing, and operational efficiencies.
• Conduct economic and financial analyses related to capital investments, depreciation, working capital, vendor contracts, and return-on-investment for various initiatives.
• Prepare clear, concise management reporting and executive-ready presentations that summarize financial performance, forecasts, and key business insights.
• Support strategic decision-making by evaluating new products, process improvements, automation initiatives, and sourcing strategies.
• Continuously improve FP&A processes, models, and reporting to increase accuracy, transparency, and efficiency.
• Ensure financial assumptions and analyses align with corporate accounting policies, internal controls, and governance standards.
• Act as a trusted financial advisor to business leaders, translating complex financial data into actionable recommendations.

Senior Analyst, FP&A

Full-stack Engineer

• Hands-on full-stack development of the Money Movement Hub application, covering both front-end interfaces and back-end services.
• Architect and implement scalable, highly available solutions on AWS (ECS, Lambda, RDS, SQS, API Gateway, and related services).
• Design and develop RESTful APIs and microservices in Java and Python.
• Own code quality standards — conduct code reviews, enforce best practices, and mentor junior engineers.
• Build, maintain, and continuously improve CI/CD pipelines (e.g., Jenkins, GitHub Actions, AWS CodePipeline, Harness, or equivalent).
• Collaborate with DevOps and cloud infrastructure teams on deployment strategies, environment management, and release automation.
• Drive shift-left testing initiatives including automated unit, integration, and regression testing.
• Participate in an on-call production support rotation for the Money Movement Hub platform.
• Lead incident response efforts: triage, root cause analysis, and post-incident review.
• Monitor application health using observability tooling (e.g., Dynatrace, Splunk, CloudWatch) and proactively address performance issues.
• Ensure high availability and resilience of payment processing flows including RTP and FedNow transactions.
• Serve as a technical point of contact for cross-functional stakeholders including DevOps, QA, product, and security teams.
• Contribute to sprint planning, backlog grooming, and agile ceremonies as a senior technical voice.
• Document architecture decisions, runbooks, and operational procedures in Wiki.
• Identify and advocate for technical improvements, debt reduction, and process maturity initiatives.

Senior Software Engineer

• Application Development & Ownership: Hands-on full-stack development of the Money Movement Hub application, covering both front-end interfaces and back-end services.
• Architect and implement scalable, highly available solutions on AWS (ECS, Lambda, RDS, SQS, API Gateway, and related services).
• Design and develop RESTful APIs and microservices in Java and Python.
• Own code quality standards — conduct code reviews, enforce best practices, and mentor junior engineers.
• CI/CD & DevOps: Build, maintain, and continuously improve CI/CD pipelines (e.g., Jenkins, GitHub Actions, AWS CodePipeline, Harness, or equivalent).
• Collaborate with DevOps and cloud infrastructure teams on deployment strategies, environment management, and release automation.
• Drive shift-left testing initiatives including automated unit, integration, and regression testing.
• Production Operations & On-Call: Participate in an on-call production support rotation for the Money Movement Hub platform.
• Lead incident response efforts: triage, root cause analysis, and post-incident review.
• Monitor application health using observability tooling (e.g., Dynatrace, Splunk, CloudWatch) and proactively address performance issues.
• Ensure high availability and resilience of payment processing flows including RTP and FedNow transactions.
• Technical Leadership & Collaboration: Serve as a technical point of contact for cross-functional stakeholders including DevOps, QA, product, and security teams.
• Contribute to sprint planning, backlog grooming, and agile ceremonies as a senior technical voice.
• Document architecture decisions, runbooks, and operational procedures in Wiki.
• Identify and advocate for technical improvements, debt reduction, and process maturity initiatives.

Software Engineer – Lead

Support Engineer

• Support FIS Digital One Commercial clients via phone, email, and the Client Portal.
• Troubleshoot complex issues and recommend resolutions using research and data-driven investigation.
• Manage multiple priorities while serving as a subject matter expert across multiple FIS products.
• Provide in-depth research and resolve client inquiries and service requests.
• Research and recreate client-reported issues; identify and document application and system interactions that support business processes.
• Provide excellent customer service by updating client inquiries via telephone, case update, and email in a timely manner.
• Apply strong communication and product expertise to resolve day-to-day client issues and support operational activities.
• Document issues and resolutions to support product quality, continuous improvement, and ongoing product development.

Support Analyst, Application Maintenance & Support

Solutions Engineer

• Lead presales strategy and technical execution for complex opportunities
• Present architectures and value propositions to executive and technical audiences
• Describe the value of secure, scalable cloud and managed services architectures offered
• Use modern AI-enabled and interactive tools to accelerate presentations, proposals, RFPs, RFIs, vendor questionnaires, and solution design reviews
• Partner with Sales, Product, Security, Legal, and Delivery teams to improve internal collaboration and processes
• Create sales collateral and review contractual terms as needed
• Mentor and guide other presales architects

Lead Presales Solutions Architect – Capital Markets

Pricing Analyst

• Own and execute the end-to-end Commercial Coordinator (CoCo) process for the organization’s most complex, multi-faceted commercial opportunities
• Identify opportunities to modernize how the Pricing organization operates, introducing new ideas, frameworks, and capabilities that improve speed, simplicity, transparency, and consistency.
• Evaluate, pilot, and integrate AI-powered tools that automate manual work, enhance analysis, improve data quality, accelerate deal support, and strengthen decision-making across teams.
• Lead initiatives that redesign workflows, streamline handoffs, eliminate inefficiencies, and create reusable templates, structures, and documentation that improve operational efficiency and scalability.
• Partner with Strategy, Deal Desk, Operations, and cross-functional teams to improve pricing systems, data models, automation, reporting, and analytics capabilities.
• Act as a central point linking Strategy, Deal Desk, Operations & Enablement, Sales, Solution Management, and Finance, ensuring insights, standards, and innovations are adopted, scaled, and sustained.

Cap Markets Pricing Operations Analyst

• Design, build, and support event-driven systems for critical banking platforms
• Develop and operate Kafka-based event pipelines at enterprise scale
• Defining data and automation strategy
• Build backend services and integrations using Python
• Participate in system design, architecture reviews, and production support
• Collaborate with product, engineering, and client-facing teams
• Write technical specs, documentation, and operational runbooks
• Support systems in Unix/Linux environments

Senior Lead Software Engineer

Product Manager

• Lead day-to-day delivery for Risk Analytics and Data Quality workstreams, balancing people leadership with hands-on analytical execution.
• Supervise, coach, and develop a team of domestic and offshore data professionals; coordinate workload, priorities, and delivery commitments.
• Partner with stakeholder teams across Risk Analytics and Enterprise Data Management to scope work, set expectations, and deliver results.
• Own project planning, execution, and reporting for assigned initiatives; manage resources and risks to meet timelines and quality expectations.
• Establish and maintain standards for documentation, reproducibility, scalability, and model/data governance.
• Plan, develop, and deliver analytical models including classification and predictive models, scoring and rules-based models, and other advanced analytics techniques (machine learning and artificial intelligence).
• Perform problem framing and analysis; lead data collection, integration, exploration, and preparation to support modeling objectives.
• Guide model implementation in partnership with technology and business teams, ensuring solutions are production-ready and measurable.
• Support analytics needs across Fraud Prevention, Anti-Money Laundering (AML), Compliance, Credit Risk, Market Risk, Operational Risk, and Finance.
• Apply appropriate methodology across the model lifecycle, including tracking, documentation, reproducibility, scalability, monitoring, and actionable insights.
• Develop and oversee analytical controls and reporting to identify and track data-flow issues across systems and data sources.
• Define and monitor critical data elements; detect unexpected values and potential quality defects.
• Drive issue triage and resolution by partnering with stakeholders; track remediation through to closure.

Lead Commercial Product Manager – Risk Analytics, Data Quality

Account Executive

• Sells products and/or services and develops new account relationships
• Solicits and maintains network of prospects
• Initiates contact with prospective customers to sell targeted FIS products and/or services
• Works as a member of a sales team to sell assigned products or services to identified key accounts
• Demonstrates product knowledge including various solutions, markets and competitive intelligence
• Prepares and presents proposals to clients utilizing FIS resources and tools
• Negotiates, structures and closes "deals" that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise
• Assists in the development of sales plans and strategies
• Meets sales goals and objectives
• Other related duties assigned as needed

Sales Representative / Sales Executive Lead, Direct New Sales

Engineer

• Designing, programming, debugging and modifying software enhancements.
• Interacting with product managers and users to define requirements and modifications.
• Participating in software design meetings to determine technical requirements.
• Working with internal Client Training, Client Relationship and Sales teams.

Data Engineer

• Play a critical role in driving innovation and growth for the Banking Solutions business
• Install and run cutting-edge data and analytics platforms
• Implement high-quality data solutions
• Lead the development of robust and scalable Data and Analytics solutions
• Collaborate closely with product managers, designers, and backend engineers
• Act as a subject matter expert and provide technical guidance

Digital Enablement – Data Engineering Lead

• Design, implement, and maintain performance, load, stress, and endurance tests
• Define and validate performance requirements, SLAs, and SLOs
• Analyze performance test results to identify bottlenecks across application, API, database, and infrastructure layers
• Collaborate with developers, SREs, and architects to diagnose and remediate performance issues
• Monitor application performance in production and support root-cause analysis of performance incidents
• Build and maintain performance testing frameworks, tools, and dashboards
• Integrate performance testing into CI/CD pipelines
• Establish performance baselines and track regressions over time
• Provide actionable recommendations to improve scalability, throughput, latency, and resource utilization
• Document findings and communicate results clearly to technical and non-technical stakeholders

Performance Engineer – Senior Lead

• Engage with insurance prospects to understand operational challenges and workflow requirements.
• Deliver tailored demonstrations of Workflow Manager, highlighting automation, routing, compliance, analytics, and integration capabilities.
• Facilitate discovery sessions with stakeholders across claims, underwriting, policy admin, operations, and compliance.
• Map current and future state processes to quantify operational improvements.
• Develop solution proposals, value messages, and ROI analysis.
• Support RFP/RFI responses.
• Partner with Product and Professional Services for accurate scoping.
• Maintain industry awareness and represent WFM at events.

Senior Analyst, FP&A

Senior Software Engineer

Software Engineer – Lead

Support Analyst, Application Maintenance & Support

Lead Presales Solutions Architect – Capital Markets

Cap Markets Pricing Operations Analyst

Senior Lead Software Engineer

Lead Commercial Product Manager – Risk Analytics, Data Quality

Sales Representative / Sales Executive Lead, Direct New Sales

Senior Lead Software Engineer

Digital Enablement – Data Engineering Lead

Performance Engineer – Senior Lead

Senior Pre-Sales Representative, Solutions Architecture