Implementation Specialist

• As an Implementation Manager, you will be responsible for managing and coaching a staff of up to 15 direct employees, overseeing Project Onboarding, Licensing, and System Admin resources, addressing escalations, and ensuring projects are successfully completed for the Credit Issuing Solution.
• Manage end-to-end client onboarding activities, including migrations, mergers, acquisitions, and conversions.
• Lead conversion strategy by reviewing plans, timelines, risks, and operational readiness, and advising clients on best practices.
• Collaborate with client and internal teams (Product, QA, PM, Implementation) to align deliverables, understand legacy systems, and ensure accurate data transformation.
• Provide feedback on product and tool enhancements, and maintain documentation such as mapping specs, validation reports, and process guides.
• Deliver structured status updates, track issues, and act as an escalation point—executing triage, resolution, and clear paths to green.
• Oversee high‑visibility, complex credit projects requiring strategic solutions and new feature development.
• Partner with consulting leadership, finance, and project managers to align resources with budgets and schedules, and manage forecasting and revenue goals.
• Monitor multiple projects, drive standardization, and contribute to process improvements.
• Lead, coach, and develop a team of professional services employees, including performance management and resource allocation.
• Work directly with cross‑functional credit stakeholders to ensure quality delivery for new and existing credit onboardings.

Implementation Manager – Card Solutions

Operations

• Delivering working product increments to our clients, on time, on budget and according to the best quality standards.
• Working with product management, stakeholders, peers and teams to define and prioritize the product backlog for your team.
• Engaging in scrum rituals and ceremonies.
• Driving improvements in solution design, analysis and testing activities.

Operations Analyst

Account Executive

• Uses various digital channels and resources to pursue sales leads.
• Builds relationships on digital platforms and turns online connections into offline sales conversations.
• Develops new business both through new customer acquisition and selling new application/solutions to existing customer accounts.
• Presents, demonstrates and sells products or services to potential buyers.
• Negotiates sales terms and all contracts with prospective clients.
• Answers client questions about credit terms, products, prices, and availability.
• Other related duties assigned as needed.

Digital Sales Consultant, II

Business Analyst

• Provide technical guidance to clients and FIS teams on the business implications of system applications, leveraging expertise in specific business processes.
• Perform technology and business consulting activities to meet client-specific requirements.
• Act as a liaison between end users and consultants during consulting engagements.
• Produce detailed specifications from which programs will be developed.
• Assist QA teams by preparing test plans and test cases to ensure application enhancements meet client requirements and maintain application integrity.
• Support testing activities including system, integration, readiness, and user acceptance testing to ensure client needs are met.
• Support Sales and solutioning by contributing to sales bids and RFP responses, and when requested, presenting to clients as part of a bid team.
• Work at client sites as required; some travel is expected.

Business Analyst – Banking

DevOps Engineer

• Manage, tune and support enterprise environments across: AIX: LPARs, PowerVM/VIOS, NIM, storage, tuning Linux: RHEL, SUSE, Ubuntu—performance, security hardening, system services Windows Server: IIS administration, clustering, GPO, patching
• Support and optimize: Oracle databases (RAC, Data Guard, RMAN, SQLNet/capacity tuning) IIS web infrastructure (app and thread pools, SSL/TLS, ARR, logs) Load balancers (F5 BIG‑IP, HAProxy—monitors, iRules/policies) Akamai CDN/WAF, caching, edge configuration
• Ensure operational excellence in backup/restore, patching, DR, and capacity management
• Provide enterprise application support (mission‑critical in‑house systems—performance, reliability, release operations)
• Own, manage, and execute deployments across UAT, Production and DR. Maintain and optimize deployment runbooks, build artifacts, and environment promotion workflows.
• Implement safe‑deployment strategies including blue/green, canary, rolling, and feature‑flag‑based releases.
• Coordinate with development and DevOps teams to ensure deployment readiness, including configuration, dependencies, and release validation.
• Troubleshoot deployment issues, manage rollbacks, and ensure post‑release stability.
• Enhance and maintain CI/CD pipelines to improve deployment predictability, reliability, and auditability.
• Integrate deployment telemetry into observability tools to detect release-related anomalies early.
• Enforce deployment quality gates, configuration consistency, and compliance requirements.
• Support continuous improvement of release processes, reducing manual steps and eliminating deployment toil.
• Monitor system health and respond to incidents with a focus on rapid recovery and root‑cause analysis and long-term remediation
• Administer and optimize monitoring and observability tools including Splunk, Dynatrace, BigPanda, Zabbix, SiteScope, Wireshark and Idera.
• Build and maintain robust logging, metrics and tracing stacks. Develop dashboards, alerts, and automated remediation workflows. Drive post‑incident reviews and continuous improvement initiatives.
• Conduct capacity planning and performance tuning across infrastructure and applications. Identify systemic issues and architect resilient solutions. Collaborate with engineering teams to optimize systems for reliability and performance.
• Automate provisioning and operations using Ansible, PowerShell, Bash, and Python. Implement Infrastructure‑as‑Code using Terraform/Ansible Build internal self‑service tools to reduce manual work.
• Administer IBM Tivoli Workload Scheduler (TWS): workload automation, job streams, monitoring.
• Implement OS/middleware hardening, SSL/TLS certificate management, vulnerability remediation.
• Experience in high compliance environments (SOC2, HIPAA, FedRAMP, ISO27001). Partner with security teams to remediate vulnerabilities and ensure environment hardening.
• Support compliance requirements through automation, logging, and operational controls Follow ITIL processes for change, incident, and problem management.
• Partner with DevOps, application, database, and network teams. Maintain documentation, runbooks, diagrams, and standards. Contribute to release planning, environment readiness, and cross‑team coordination.

Software Engineer – SRE

• Prospect, qualify, and close new business opportunities within assigned territory
• Coordinate discovery calls, prep calls, dry runs, and power point presentations
• Present business solutions at the executive level
• Create price proposals, lead negotiations and overcome objections for deal closure
• Manage multiple complex sales cycles simultaneously
• Prepare accurate sales forecasts and sales cycle reporting via Microsoft Dynamics
• Build key senior management level relationships throughout assigned territory
• Travel within territory
• Meet and exceed monthly, quarterly and annual revenue quotas

Senior Sales Executive, Compliance Solutions

• Handle customer inquiries and provide resolutions
• Demonstrate extensive knowledge of company products and services
• Work independently and collaboratively within a team
• Utilize effective communication and negotiation skills
• Maintain organization and decision-making in high-pressure situations
• Analyze client needs and offer proactive solutions

Digital Sales Consultant III

Consultant

• Responsible for the successful delivery of Treasury and Payments projects, services and solutions for corporate clients
• Work scope includes configuration of FIS Payment Hub, implementation, configuration, testing and post go live support
• Collaborate with Scrum/Agile team of skilled professionals
• Client facing role with regular travels (approx. 0 to 25%) to visit clients or peers

Technology Business Consultant Specialist – Payments

Auditor

• Support audit teams for technology audit projects
• Evaluate and validate key technology controls
• Formulate logical and supportable conclusions
• Develop workpapers and other audit materials that meet all relevant professional practice requirements
• Develop detailed IT process narratives and/or process flows, identifying IT process risks and key controls
• Contribute to well-written and meaningful reports summarizing audit results
• Develop and foster professional relationships
• Establish trust and credibility with key stakeholders

Auditor I, FIS University Program

• Understand FIS’s business and industry in general
• Learn FIS policies, standards, and methodologies (Internal Audit’s and the Company’s)
• Support audit teams for financial and operational audit projects
• Understand basic business processes and related risks
• Gather, summarize, and examine data or information in an organized manner
• Evaluate and validate key controls
• Formulate logical and supportable conclusions
• Develop workpapers and other audit materials that meet all relevant professional practice requirements
• Develop and foster professional relationships
• Establish trust and credibility with key stakeholders

Auditor I

Software Engineer

• Configuration and support of connectivity within the mainframe environment and external networks.
• Assigned to highly visible, sensitive and critical systems.
• Gathering documentation for research and problem resolution of z/OS connectivity issues that may involve capturing and analyzing traces, dumps, and logs.
• Customization, maintenance, and problem resolution for OEM or operating system network products and print solutions.
• Provide 24x7x365 on-call support on a rotating basis and perform other on-call duties as required.
• Willing to work initial 6 months in US day shift(5:30 PM to 2:30 AM IST) and post that working in 2 PM to 11 PM IST.

Mainframe Network System Programmer

• A multifaceted HP NonStop/Tandem platform software Developer cum SRE position (for Card Transaction Authorization Processing (AP) function) with a high degree of responsibility and a broad spectrum of opportunities (of doing both application development & site reliability engineering role).
• Assigned to a scrum team consisting of project manager/scrum master, developers, business analysts, and quality control testers.
• Analyzes, designs, programs, debugs, modifies, and unit tests software enhancements and/or new products.
• Takes personal responsibility for quality of individual deliverables and contributes to the quality assurance of the team’s deliverables.
• Interacts with product managers and/or users to define system requirements and/or modifications.
• Participates in all Agile team meetings and ceremonies.
• Creates and revises all technical documentation related to coding and development.
• Trains new or junior developers on aspects of an application or system and development processes.

Tandem Developer – SRE

System Administrator

• Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products
• Controls user access and passwords
• Proposes and implements system enhancements that will improve reliability and performance of system
• Monitors usage and performance
• Trains personnel on system usage
• Troubleshoots server, software and hardware issues
• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
• Researches, evaluates and recommends software and hardware products
• Supports Web access and electronic messaging services and maintains a secure systems environment
• Provides new hardware specifications to users based on application needs and anticipated growth

Linux Administrator, AIX

Procurement

• Leads and manages sourcing engagements with cross-functional internal teams, including needs analysis, market analysis, competitive intelligences, RFI and RFP development, cost and proposal analysis, deal structuring, contract negotiation, and implementation development.
• In partnership with business leaders, develop short- and long-term sourcing category strategies, and execute multiple, medium to high risk and complex projects concurrently.
• Facilitates development of relationships with vendors/suppliers and maintains relationships for long-term contracts.
• Establishes systems and procedures to ensure and enhance overall quality.
• Establishes requirements for suppliers to achieve process and quality standards.
• Reviews, analyzes, and monitors supplier contract performance and compliance.
• Negotiates and coordinates additions, deletions, and modifications to agreements.
• Develops and maintains vendor relationships including tracking and analysis of vendor spend and performance.
• Maintains solutions to ensure purpose and functionality of suppliers closely aligns with business procedures, directions and strategies.
• Manages the selection process to evaluate products based on user requirements, makes recommendations, and ensures purchases are in alignment with current standards and strategy.

Senior Strategic Sourcing Manager – Third Party Labor, Professional Services

• Selling to both existing and new name accounts in the Alternatives Financial Services industry for Private Equity relying on your deep industry knowledge combined with your expertise around our software and services.
• Sell multi-functional software solutions and services, a pure hunting role across your territory.
• Engage territory and actively meet and/or exceed quarterly pipeline development, sales performance, and quota achievement goals.
• Own the client relationship at the C-level, creating opportunities within assigned territory.
• Utilize strong lead generation capabilities to successfully penetrate client and prospect at all levels of organization through and including C-suite
• Adjust sales approach and strategy accordingly to various client drivers to solidify role as customer advocate
• Incorporate customer perspective, drivers, product/service relevancy to deliver persuasive client presentations