Deposit Operations Representative I

FIS

Deposit Operations Representative providing exceptional service to customers of First Federal Bank of Wisconsin. Collaborate with team members and assist in various banking operations tasks.

Posted 6/16/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Perform various duties in the Deposit Operations Department
Interact and provide exceptional service to both internal and external customers; through active listening, problem solving, and teaching via the telephone, email, or in person interaction; maintaining a professional, courteous, and confidential demeanor always
Assist both external and internal customers (customers and employees of FFB) with a wide array of potential issues, questions, and concerns in a diplomatic and professional manner
Adhere to all federal and state laws and regulations
Adhere to all FFB Procedures and Policies established

Requirements

What you’ll need

Associates degree preferred
2 years of financial industry and 2 years equivalent work experience
Progressive training and experience with Bank services, general clerical experience
Experience working with reports and large datasets
Accuracy and attention to detail
Technological proficiency

Benefits

Comp & perks

Health insurance
An “over the top” retirement plan
Paid vacation
Quarterly celebrations to recognize employees and their results
Ability to cross-train and grow within the Bank

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial industry experiencereportingdata analysisclerical skillsproblem solvingactive listeningcustomer service

Soft Skills

attention to detaildiplomatic communicationprofessionalismcourtesyconfidentiality

Certifications

Associates degree