Site Reliability Engineer – AWS

FIS

Site Reliability Engineer driving innovation for Banking Solutions, Payments, and Capital Markets at FIS. Engaging in modernization projects and ensuring application reliability with AWS technologies.

Posted 6/9/2026full-timeJacksonville • Florida, Wisconsin • 🇺🇸 United StatesSeniorLeadWebsite

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Hard Skills

AWSLinuxCI/CDDockerKubernetesPythonBashShellTerraformmonitoring

Soft Skills

problem-solvingtroubleshootingownershipinterpersonal communicationnegotiationinfluencingeffective communicationcollaborationleadershipincident management

Tools & Technologies

JenkinsHarnessDynatraceCloudWatchSplunkPrometheusGrafanainfrastructure as codedeployment pipelinesconfiguration management

Certifications & Qualifications

AWS Cloud PractitionerAWS Solutions Architect AssociateAWS Certified DevOps Engineer

Industry Keywords

site reliability engineeringcloud engineeringmodernization projectsapplication reliabilityavailabilityperformance tuningcapacity planningdisaster recoverybackup strategieson-call operations

Tech Stack

Tools & technologies

AWSCloudDockerGrafanaJenkinsKubernetesLinuxPrometheusPythonSplunkTerraform

About the role

Key responsibilities & impact

Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business
Owning the technical engagement and ultimate success around specific modernization projects
Hands-on experience with AWS technologies and know-how around how applications and services are constructed using the AWS platform
Design and maintain monitoring solutions for infrastructure, application performance, and user experience
Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
Lead incident response, including identification, triage, resolution, and post-incident analysis
Conduct capacity planning, performance tuning, and resource optimization
Collaborate with security teams to implement best practices and ensure compliance
Manage deployment pipelines and configuration management for consistent and reliable app deployments
Develop and test disaster recovery plans and backup strategies
Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
Participate in on-call rotations and provide 24/7 support for critical incidents

Requirements

What you’ll need

7+ yrs of overall experience in SRE or Cloud Engineering
Strong experience in Linux systems and networking
Hands-on experience with AWS Cloud Platform
Expertise in CI/CD tools (Jenkins, Harness)
Experience with Docker, Kubernetes (EKS)
Proficiency in scripting: Python / Bash / Shell
Hands-on experience with Infrastructure as Code (Terraform)
Monitoring tools: Dynatrace, CloudWatch, Splunk, Prometheus, Grafana
Understanding of SLIs, SLOs, error budgets
Experience in incident management and on-call operations
Strong focus on automation and reliability engineering
Strong problem-solving and troubleshooting ability
Ownership approach to engineering and product outcomes
Excellent interpersonal communication, negotiation, and influencing skills
Effective communication and collaboration skills
Must have the following Certifications: AWS Cloud Practitioner, AWS Solutions Architect Associate OR AWS Certified DevOps Engineer

Benefits

Comp & perks

Opportunities to innovate in fintech
Tools for personal and professional growth
Inclusive and diverse work environment
Resources to invest in your community
Competitive salary and benefits