First American

Notary

• Verify signer’s identity according to the applicable commissioning state’s requirements
• Notarize and record documents using approved audio-visual and online technology
• Refer all questions or concerns to Escrow Officers

Online Notary – 11am-8pm PT

Sales

• Develop and implement strategic objectives which drive revenue generation and market share for assigned division.
• Oversee the daily activities of and motivating the sales team.
• Manage large clients.
• Optimize sales process and tactics, define strategy, and close business.
• Review customer activity, anticipate consumer needs and improve customer satisfaction.
• Develop strategic sales plans in alignment with the organization’s strategic objectives.
• Prepare fiscal strategic plans, budgets, and detailed sales forecasts.
• Effectively create and deliver group and individual presentations to customer groups, senior management, and other internal groups/teams.
• Establish and oversee the implementation of key metrics designed to measure department and individual team performance.
• Oversee the selection of staff and provide for their training and professional development to maintain effective morale, productivity, and discipline.
• May partner with other business units/product lines to cross sell products and services.

VP, Sales

Business Development Rep

• Responsible for identifying, evaluating, and managing new business opportunities and marketing initiatives.
• Establishes relationships with potential clients and connects new clients with the appropriate sales personnel.
• Acts as primary liaison between Business Development and other functional groups to optimize supply of existing and new product offerings and resolves any escalated issues.
• Engage with corporate/business unit strategy team to identify opportunities for product/technology integration.
• Prepare and deliver technical presentations to explain and demonstrate products and/or services to perspective and current clients.

Business Development Manager

Operations

• Responsible for establishing, streamlining, and managing processes, procedures and programs related to escrow operations and support functions.
• Manage and lead teams who perform a wide range of duties related to escrow operations.
• Manage processes and policies.
• Partners with and acts as a liaison between groups to ensure that compliance, policy adherence, production goals, and timelines are met.
• Ensures employee conformance to established practices and proper training of staff.
• Typically manages production roles but may act as a functional manager with no direct reports.
• May have some administrative management duties; does not have Branch Management oversight.
• May support residential and/or commercial transactions.
• Provides input to operational plans and works with Senior Management to ensure that plans are integrated with broader strategies.
• Acts as a liaison with Escrow/Branch managers and leaders of other functions/operations/business units and provides feedback and resolution on escalated issues, process issues/changes and results.
• Coordinate and monitor efforts between groups.
• Represents escrow’s involvement with changes to processes.
• In smaller operations, may be a hybrid role with Escrow and Title staff members reporting in.
• Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching.
• Identifies training needs for subordinates.
• Makes hiring and compensation recommendations.
• May get input from management.

Commercial Escrow Operations Manager

Security Engineer

• Analyze threat intelligence data to understand adversary tactics, techniques, and procedures (TTPs).
• Rapidly analyze threat intelligence information within the context of the organization to assess potential risks, impact, and prioritize Security Incidents or important threat intelligence.
• Conduct threat hunting activities to identify and mitigate cyber threats.
• Collaborate with internal teams to enhance threat detection and response capabilities.
• Monitor and analyze security alerts from various sources to identify potential threats.
• Provide recommendations for improving security posture based on threat intelligence and hunt findings.
• Act as a senior technical resource in developing processes to proactively monitor, detect, and respond to security threats, including the ongoing refinement and enhancements of security controls and configurations for security monitoring systems.
• Monitor information security systems, alerts and indicators of compromise used to protect the network from attacks and identify compromised systems.
• Collaborate with Incident Responders to identify, develop, and implement incident response processes and procedures to mitigate security risks.
• Lead, develop, and mature the cyber threat intelligence function of the SOC.
• Identify, advise and contribute to system and alert tuning to ensure security related events are properly prioritized and addressed.
• Contribute to the ongoing development and enhancement of Cyber Threat Intelligence handling and associated CTI playbooks.
• Contribute to the execution activities in the areas of security risk identification, analysis, classification, and mitigation strategies.
• Advise customers on security requirements, internal security policies, and security best practices.
• Provide training and support related to security incidents, intelligence, and requests to other members on the team.
• Identify/receive problem, research alternatives, prepare analysis and determine best remediation actions to address issues at hand.
• Conduct risk assessments, interview internal and external customers to gain technical knowledge of security/compliance requirements.
• Develop and maintain threat intelligence reports and briefings; research and analyze data, report trends and vital information to management/business partner.
• Keep abreast of industry advancements and incorporate that knowledge into daily work activities.
• Research and stay abreast of emerging technologies, new vulnerabilities and exploits that may compromise internal systems.
• Track, analyze, and report security metrics and propose counter measures to address security trends that are not in line with company’s desire risk profile.
• Contribute to the evaluation, testing and implementation of new security systems and processes.
• Assist internal audit and disaster recovery activities as needed.
• Develop and maintain documentation for all assigned responsibilities.
• Required to perform duties outside of normal work hours based on business needs.

Senior Security Engineer – Cyber Defense

Outside Sales

• Develop and retain a quality client base through new business acquisition and maintenance of existing customers
• Build client relationships, secure new orders, and expand business with existing clients
• Compile lists of prospective customers and develop a call plan
• Assess individual client needs and implement plans to meet those needs
• Attend real estate industry functions and community events

Outside Sales – Nashville Territory

Product Manager

• Own the GIS data product experience end-to-end: value definition, requirements, delivery readiness, adoption, and continuous improvement.
• Translate customer insights into product decisions, including layer portfolio strategy, attribute requirements, and usability improvements.
• Partner with Sales, Marketing, Data, and customers to identify opportunities, validate needs, and inform roadmap priorities.
• Develop and maintain product artifacts including layer specifications, field definitions, release notes, and customer-facing documentation.
• Use industry standard software to validate Data-provided class files and create customer-ready GIS layers (views, symbology, filters, field sets, aliases, and naming conventions).
• Package layers to satisfy distinct customer needs (e.g., appraisal, underwriting, investment screening, or government workflows) and maintain a versioned catalog.
• Define product quality expectations (completeness thresholds for key fields, refresh expectations, and usability standards) and partner with Data/Platform to implement validation checks and reporting.

Product Manager II – GIS Data Products

Account Executive

• Develop and retain a quality client base through acquisition of new business and maintenance of existing customers
• Secure new orders from new customers and maintain business with existing clients
• Compiles lists of prospective customers for sales leads
• Assess individual client needs and develop plans to meet those needs
• Attend real estate industry functions and participate in community events
• Collaborate with internal marketing teams to develop marketing content
• Create and deliver presentations to customer groups
• Communicate proactively with clients

Sales Representative – Mortgage Analytics

• Develop and retain a quality client base through the acquisition of new business
• Maintain and expand business with existing client base
• Build client relationships and secure new orders
• Attend real estate industry functions and community events
• Collaborate with internal marketing teams to develop local marketing content
• Communicate proactively with and respond to clients.

Sales Representative

• Sells 1031 exchange services to the residential and commercial real estate community
• Conducts market and technology research
• Analyzes and develops distribution channel
• Develops new initiatives and partnerships
• Travels throughout assigned territory to call on regular and prospective customers
• Conducts presentations in front of law offices and industry trade associations, demonstrating First American Exchange services
• Prepares reports for business efforts to track progress on client development

1031 Exchange Sales Representative

Bookkeeper

• Performs a variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures in general accounting, accounts payable or accounts receivable or other financial department.
• Reconciles bank accounts, posts information and balances general or subsidiary ledgers, processes payment and compiles segments of monthly closings, annual reports.
• Research and resolution of non-standard and complex transactions.
• Responds and provides resolution to escalated inquiries.
• Acts in a lead capacity providing mentorship and training to the team.
• Assists with workload on an exception basis.
• Monitors workflow and productivity of team ensuring appropriate balance.
• Makes recommendations to maximize production efficiencies and streamline processes to enhance/standardize workflow for team.

Lead Accounting Assistant

• Translates product strategy into detailed requirements
• Drive the ongoing advancement and planning of the product roadmap by working with internal stakeholders such as Sales, Marketing, Development & individual clients to understand, identify, and define future needs and opportunities.
• Approves project scope and change requests.
• Execute the product roadmap by providing direction to the product development team for product evolution and priorities, ensuring that the experience gained from external market activities, usage analysis, competitive response, and market research is reflected in future product releases
• Understand customer needs, pain points, and opportunities by developing impactful positioning and customer messaging.
• Specifies research needed to obtain market information
• Builds deep product knowledge and articulates key product differentiators in an impactful way
• Recommends the nature and scope of present and future product lines by reviewing product specifications, requirements, risks, and appraising new product ideas and/or product changes
• Define high level customer requirements for the entire customer experience including product features and functions, target markets, and pricing.
• May participate in creating product collateral to articulate benefits and value proposition of Company product lines.
• Assess market competition by cultivating knowledge of competitor products to identify product gaps, assess and address competitive threats, and gain a competitive edge.

Product Manager II

Business Analyst

• Process and reconcile cash accounts, funding sources, and wire transactions with accuracy and urgency.
• Monitor the treasury inbox, review payment requests, validate transfers, and support smooth day-to-day operations.
• Manage ACH testing, positive pay exceptions, bank account closures, and invoice processing.
• Track and reconcile aged advances, haircut transfers, and funding account wires.
• Conduct deficit collections monitoring, ACH returns analysis, and overdraft reviews.
• Generate and review deficit and end-of-day reports to maintain funding accuracy.
• Document and refine business processes, procedures, and reporting standards.

Business Analyst – Funding Operations

Customer Success Manager

• Responsible for leading and driving organizational growth through engagement and strategic account management
• Manage and motivate a team; plan and execute scalable strategies for long-term client retention
• Collaborate with and facilitate the involvement of company personnel to meet strategic account performance objectives

Client Success Director

• Drive strategic initiatives from a sales and operations perspective
• Influence the overall Business Unit strategy and collaborate with executive leadership team on strategic decision-making.
• Define strategy for business development to drive revenue growth throughout the region.
• Effectively utilizes financial management skills to successfully analyze and manage P&L at a regional level.
• Manage the activities of the sales team to attain maximum sales volume and develop maximum potential volume from all markets.
• Ensure that the sales team engages in the specific behaviors and activities that drive revenue and grow market share.
• Develop an organizational structure which creates operational efficiencies to drive business results and foster talent development across the region.
• Develop and direct the implementation of divisional initiatives, policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.
• Support and champion the adoption of new business technologies which serve as market differentiators and a strategy for maximizing productivity and business performance.
• Develop team members to build a solid succession plan for all key roles while supporting a positive workplace culture that encourages collaboration, growth, and operational excellence.
• Develop an in-depth understanding of the competitive landscape, including the recruitment and retention of strategic talent.
• Interact with external stakeholders to enhance and expand the customer experience.
• Utilize metrics/dashboards and available shared services which drive an environment and culture of continuous improvement.
• Utilize problem-solving, communication, collaboration, critical thinking, and team building skills to meet the changing needs of the business.
• Other duties as assigned
• Travel required.