Process Improvement Analyst Associate

First American

Process Improvement Analyst Associate enhancing workflows and business processes through collaboration and AI tools. Focuses on efficiency, documentation, and communication with stakeholders for improved operations.

Posted 6/18/2026full-timeRemote • Arizona, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $33 per hourWebsite

About the role

Key responsibilities & impact

Gathers information and data on business process and procedures
Reviews processes and recommends improvements to automate, streamline, and scale existing workflows
Receives/identifies problem or process, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes
Works with business partners to create documentation of business processes, training procedures, and standard operating procedures
Generates standard reports, reviews and audits information
Leverages AI to generate standard reports
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree preferred or an equivalent combination of education and experience
1–2 years of directly related experience
Strong written and verbal communication skills, including the ability to present to leadership audiences
Proficiency in standard Microsoft Office applications
Hands-on experience utilizing AI-powered tools such as Microsoft Copilot, ChatGPT, Claude, Cursor, or similar technologies to streamline processes, analyze information, generate content, and increase productivity highly preferred
Experience working within AI-enabled environments and utilizing AI tools to support business operations, end-user productivity, troubleshooting, and responsible AI adoption highly preferred
Strong analytical and problem-solving skills
Excellent organizational skills

Benefits

Comp & perks

medical
dental
vision
401k
PTO/paid sick leave
employee stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business process analysisworkflow automationdata analysisreport generationAI utilizationproblem-solvingprocess improvementdocumentation creationtraining procedure developmentauditing

Soft Skills

written communicationverbal communicationpresentation skillsanalytical skillsorganizational skills