Finom

General Counsel

• Advise on financial regulatory frameworks including PSD2, CRD, and CRR
• Support and structure financial transactions, as well as credit product launches and changes
• Draft, review, and negotiate a variety of agreements, including financing agreements, service contracts, outsourcing agreements, and partnership arrangements
• Support teams in liaising with regulators and other authorities within the EU on licensing, reporting and other regulatory matters
• Provide legal guidance during product development to ensure regulatory and product compliance
• Collaborate with claims/operations/customer support/transaction monitoring teams
• Participate in dispute resolution and advise on litigation strategy where needed

Senior Legal Counsel

• Advise on financial regulatory frameworks including PSD2, CRD, and CRR, and ensure compliance across operations
• Support and structure financial transactions, as well as credit product launches and changes
• Draft, review, and negotiate a variety of agreements, including financing agreements, service contracts, outsourcing agreements, and partnership arrangements
• Support teams in liaising with regulators and other authorities within the EU on licensing, reporting and other regulatory matters
• Provide legal guidance during product development to ensure regulatory and product compliance
• Collaborate with claims/operations/customer support/transaction monitoring teams
• Participate in dispute resolution and advise on litigation strategy where needed

Product Designer

• Own design delivery across the full product lifecycle
• Translate complex business and user problems into clear, user-centered design solutions
• Collaborate closely with product managers and engineers to effectively scope, prioritize, and define project outcomes
• Create essential design artifacts including user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Contribute actively to our design system and maintain consistency and scalability across the entire user interface
• Participate robustly in usability testing, user feedback loops, and data-driven experimentation
• Support high-priority initiatives such as modular pricing, onboarding UX transformation, and the development of AI Copilot features

Senior Product Designer – Core Product

• Own design delivery across the full product lifecycle
• Translate complex business and user problems into clear, user-centered design solutions
• Collaborate closely with product managers and engineers
• Create essential design artifacts including user flows, wireframes, and high-fidelity mockups
• Contribute actively to the design system
• Participate in usability testing and feedback loops
• Support high-priority initiatives

• Own design delivery across the full product lifecycle, from discovery and conceptualization to final implementation and polish
• Translate complex business and user problems into clear, user-centered design solutions
• Collaborate closely with product managers and engineers to effectively scope, prioritize, and define project outcomes
• Create essential design artifacts including user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Contribute actively to our design system and maintain consistency and scalability across the entire user interface
• Participate robustly in usability testing, user feedback loops, and data-driven experimentation
• Support high-priority initiatives such as modular pricing, onboarding UX transformation, and the development of AI Copilot features

• Own design delivery across the full product lifecycle, from discovery and conceptualization to final implementation and polish
• Translate complex business and user problems into clear, user-centered design solutions
• Collaborate closely with product managers and engineers to effectively scope, prioritize, and define project outcomes
• Create essential design artifacts including user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Contribute actively to the design system and maintain consistency and scalability across the entire user interface
• Participate robustly in usability testing, user feedback loops, and data-driven experimentation
• Support high-priority initiatives such as modular pricing, onboarding UX transformation, and the development of AI Copilot features

Product Manager

• Drive the product strategy and roadmap for Onboarding Automation
• Partner closely with the Operations team to identify inefficiencies
• Translate complex onboarding and KYC/KYB requirements into simple, scalable product flows
• Collaborate with Compliance stakeholders
• Use data to uncover bottlenecks and measure automation impact
• Champion an evidence-based product culture
• Navigate complexity and multiple stakeholders

Senior Product Manager – Onboarding Automation

• Drive the product strategy and roadmap for Onboarding Automation
• Partner closely with the Operations team
• Translate complex onboarding and KYC/KYB requirements into simple, scalable product flows
• Collaborate with Compliance stakeholders
• Use data to uncover bottlenecks and optimize processes
• Champion an evidence-based product culture
• Navigate complexity and multiple stakeholders

• Drive the product strategy and roadmap for Onboarding Automation
• Partner closely with the Operations team to identify inefficiencies
• Translate complex onboarding and KYC/KYB requirements into scalable product flows
• Collaborate with Compliance stakeholders
• Use data to uncover bottlenecks and optimize processes
• Champion an evidence-based product culture

• Optimize the internal processes and tooling that power Finom’s account opening journey
• Increase the share of applications processed automatically
• Reduce the time our Operations team spends on manual tasks
• Work at the intersection of operations, compliance, and customer experience
• Design solutions that are efficient, scalable, and user-friendly
• Challenge assumptions, balance diverse requirements, and defend decisions with data and clear articulation
• Shape how Finom streamlines onboarding at scale

Financial Planning and Analysis

• Own the end-to-end lifecycle of Finom’s Savings & Investments products
• Define and drive the product roadmap, collaborating with cross-functional teams
• Design scalable, compliant product mechanics including funds flow and yield logic
• Collaborate with external partners and lead regulatory integration efforts
• Monitor product performance and continuously optimize for business impact
• Translate user needs into intuitive UX alongside Design and Research teams
• Contribute to internal FAQs and go-to-market strategy

Senior Product Manager – Savings & Investments

Customer Support

• Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations
• Build strong, genuine rapport with customers, especially during challenging or sensitive situations
• Actively listen to understand customer needs, concerns, and the root cause of issues
• Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
• Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
• Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
• Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability
• Collaborate closely with internal teams to escalate, track, and resolve complex issues
• Accurately document customer interactions and outcomes in internal systems
• Contribute to continuous improvement by sharing insights and feedback from customer interactions

Senior Legal Counsel

Senior Legal Counsel

Senior Product Designer – Core Product

Senior Product Designer – Core Product

Senior Product Designer – Core Product

Senior Product Designer – Core Product

Senior Product Manager – Onboarding Automation

Senior Product Manager – Onboarding Automation

Senior Product Manager – Onboarding Automation

Senior Product Manager – Onboarding Automation

Senior Product Manager – Onboarding Automation

Senior Product Manager – Savings & Investments

Customer Care Specialist