Fastly

Sales Strategy and Operations Analyst

Fastly

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • 🇺🇸 United States

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Salary

💰 $75,550 - $90,660 per year

Job Level

Junior

Tech Stack

Tableau

About the role

  • Entry-level role on Fastly’s Global Sales Operations team providing Tier 1 Sales Operations support, reporting to the Sr. Director of Sales Strategy & Operations.
  • Support the Tier 1 Sales Operations lead in setting the foundation for an optimized Tier 1 support model through process documentation and operational setup.
  • Manage and respond to defined Tier 1 sales inquiries within SLAs; triage and escalate to Tier 2 teams (Field, Channel, SE operations) as needed.
  • Responsible for managing defined Tier 1 scope related sales inquiries and escalating other inquiries to appropriate Tier 2 teams.
  • Partner closely with stakeholders across Field, Channel and SE operations, Marketing operations, Sales Process and Systems, and IT Business Systems.
  • May assist with new hire onboarding for Salesforce CRM and Sales tools and support Sales Enablement efforts.
  • Work may require availability across core business hours and scheduled on-call engagements, including some EMEA/APJ friendly times.

Requirements

  • 1+ years of combined sales, SDR, or sales operations experience (minimum 1–2 years), ideally at a high-tech or SaaS based company.
  • Working knowledge of Salesforce CRM and other sales tools including ZoomInfo and Outreach.
  • Basic reporting skills in Salesforce and other tools.
  • Basic Excel or Google Sheets skills to compile simple business analysis.
  • Strong communication skills and willingness to learn new things quickly.
  • Availability during core business hours and scheduled on-call hours; may extend to EMEA and APJ friendly time-zones.
  • Strong preference to be hybrid near a local office (Denver).
  • Preferred: Knowledge of other sales tools including 6Sense, Clari, and dashboards (Looker, Tableau or PowerBI).
Benefits
  • We offer a comprehensive benefits package including medical, dental, and vision insurance.
  • Family planning, mental health support along with Employee Assistance Program.
  • Insurance (Life, Disability, and Accident).
  • Flexible Vacation policy and up to 18 days of accrued paid sick leave.
  • 401(k) (including company match) and an Employee Stock Purchase Program.
  • For 2025, 11 paid local holidays and 11 paid company wellness days.
  • This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
  • Fastly embraces a largely hybrid model and offers an in-person new hire orientation in San Francisco.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsSalesforce CRMReportingExcelGoogle SheetsBusiness AnalysisSales ToolsDashboardsLookerTableau
Soft skills
CommunicationWillingness to Learn